CLINICAL SUPPORT REPRESENTATIVE

3 weeks ago

Pittsfield MA USA, United States Berkshire Health Systems, Inc. Full time
DEFINITION/PRIMARY FUNCTION The Clinical Support Representative is a part of the Berkshire Faculty Services multispecialty physician practice team. The incumbent is resposible for the successful completion of day-to-day tasks of the front ofice to ensure quality care and excellent customer service to our patients. The Clinical Support Representative works collaboratively with other members of the team to ensure timely and smooth office flow,always keeping the needs of the patient first. Duties will include, but are not limited to, patient registration, scheduling, reception, collection of payments, appropriate triage of telephone calls and the ability to access and calmly diffuse potentially problematic situations. POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.) Experience: One to two years of administrative experience in a busy office, preferably a physician practice, is required. Experience in handling multiple telephone lines required. Excellent clerical/organizational skills required. Working knowledge of Windows based PC applications required. Knowledge of Department specific services preferred. Insurance knowledge and billing experience strongly preferred. Education and Training: Two years of college or equivalent work experience preferred. High School diploma or equivalent required. Typing (40 WPM)required. License, Certification # Registration: N/A Other Requirements: Excellent interpersonal skills with proven ability and experience dealing with agitated/dissatisfied patients, family and physicians. Ability to work independently with minimal supervision. Ability to work effectively under pressure and in a fast paced environment. Ability to handle multiple tasks at once. Demonstrated competency in handling confidential and sensitive information required. Excellent telephone skills required. Sensitive to diverse cultures and cultural differences. Demonstrated ability to read and follow written/verbal direction. Knowledge of community services. Flexible hours required to cover for vacations and earned time absences. Self motivated and ability to be independent and flexible within a team framework. Excellent oral and written communication skills. Must be able to speak and write the English language in an understandable manner.

* DEFINITION/PRIMARY FUNCTION
* The Clinical Support Representative is a part of the Berkshire Faculty Services multispecialty physician practice team. The incumbent is resposible for the successful completion of day-to-day tasks of the front ofice to ensure quality care and excellent customer service to our patients. The Clinical Support Representative works collaboratively with other members of the team to ensure timely and smooth office flow,always keeping the needs of the patient first. Duties will include, but are not limited to, patient registration, scheduling, reception, collection of payments, appropriate triage of telephone calls and the ability to access and calmly diffuse potentially problematic situations.

* POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.)
* Experience:
* One to two years of administrative experience in a busy office, preferably a physician practice, is required.

* Experience in handling multiple telephone lines required.

* Excellent clerical/organizational skills required.

* Working knowledge of Windows based PC applications required.

* Knowledge of Department specific services preferred.

* Insurance knowledge and billing experience strongly preferred.

* Education and Training:
* Two years of college or equivalent work experience preferred.

* High School diploma or equivalent required.

* Typing (40 WPM)required.

* License, Certification & Registration:
* N/A

* Other Requirements:
* Excellent interpersonal skills with proven ability and experience dealing with agitated/dissatisfied patients, family and physicians.

* Ability to work independently with minimal supervision.

* Ability to work effectively under pressure and in a fast paced environment.

* Ability to handle multiple tasks at once.

* Demonstrated competency in handling confidential and sensitive information required.

* Excellent telephone skills required.

* Sensitive to diverse cultures and cultural differences.

* Demonstrated ability to read and follow written/verbal direction.

* Knowledge of community services.

* Flexible hours required to cover for vacations and earned time absences.

* Self motivated and ability to be independent and flexible within a team framework.

* Excellent oral and written communication skills.

* Must be able to speak and write the English language in an understandable manner.

  • Clinical Support Representative

    2 weeks ago

    Pittsfield, United States Berkshire Health Systems Full time

    **DEFINITION/PRIMARY FUNCTION** - The Clinical Support Representative is a part of the Berkshire Faculty Services Hematology and Oncology physician practice team. The incumbent is responsible for the successful completion of day-to-day tasks of the front office to ensure quality care and excellent customer service to our patients. The Clinical Support...

  • Clinical Support Representative

    1 month ago

    Pittsfield, United States Berkshire Health Systems Full time

    **DEFINITION/PRIMARY FUNCTION** - The Clinical Support Representative is a part of the Berkshire Faculty Services multispecialty physician practice team. The incumbent is responsible for the successful completion of day-to-day tasks of the front office to ensure quality care and excellent customer service to our patients. The Clinical Support Representative...

  • Clinical Support Representative

    1 week ago

    Pittsfield, United States Berkshire Health Systems Full time

    **Shift is 7:45 to 4:15 with occasional CSR help to other offices once fully trained.**DEFINITION/PRIMARY FUNCTION** - The Clinical Support Representative is a part of the Berkshire Faculty Services multispecialty physician practice team. The incumbent is responsible for the successful completion of day-to-day tasks of the front office to ensure quality care...

  • Certified Peer Specialist, Pittsfield

    1 week ago

    Pittsfield, United States Clinical & Support Options Full time

    CSO is looking for a Peer Specialist for our Respite program in Pittsfield. Respite is a 24-hour staffed program that provides short-term, temporary housing and support services for those in transition from one living arrangement to another. Respite is a program funded by the Department of Mental Health. Clients in Respite have access to psychiatric...

  • Assistant Director, Pact-youth Program

    1 week ago

    Pittsfield, United States Clinical & Support Options Full time

    CSO is looking for an Assistant Director for our PACT-Youth team in Pittsfield. Program for Assertive Community Treatment (PACT) is an evidence-based intensive outpatient treatment program designed to assist youth overcome the barriers to their recovery from severe and persistent behavioral health disorders. The goal of the PACT-Y service is to provide...

  • Clinical Service Representative

    2 weeks ago

    Pittsfield, United States Berkshire Health Systems Full time

    DEFINITION/PRIMARY FUNCTION The Clinical Support Representative Float is a part of the Berkshire Faculty Services multispecialty physician practice team. He/she is responsible for covering absences of CSR\'s in the Berkshire Faculty Services practices. The incumbent is responsible for the successful completion of day-to-day tasks of the front office to...

  • Clinical Service Representative

    1 month ago

    Pittsfield, United States Berkshire Health Systems Full time

    **DEFINITION/PRIMARY FUNCTION** - The Clinical Support Representative Float is a part of the Berkshire Faculty Services multispecialty physician practice team. He/she is responsible for covering absences of CSR's in the Berkshire Faculty Services practices. The incumbent is responsible for the successful completion of day-to-day tasks of the front office to...

  • Mobile Transitional Counselor, Pittsfield

    1 week ago

    Pittsfield, United States Clinical & Support Options Full time

    CSO is looking for Mobile Transitional Counselors for our Respite program in Pittsfield. Respite is a 24-hour staffed program that provides short-term, temporary housing and support services for those in transition from one living arrangement to another. Respite is a program funded by the Department of Mental Health. Clients in Respite have access to...

  • Registered Nurse, Pact Youth, Pittsfield

    1 week ago

    Pittsfield, United States Clinical & Support Options Full time

    CSO is looking for a Registered Nurse for out PACT-Youth program in Pittsfield. Program for Assertive Community Treatment (PACT) is an evidence-based intensive outpatient treatment program designed to assist youth overcome the barriers to their recovery from severe and persistent behavioral health disorders. The goal of the PACT-Y service is to provide...

  • Travel Nurse RN

    5 days ago

    Pittsfield, MA, United States Healthcare Support Full time

    Healthcare Support is seeking a travel nurse RN Case Management for a travel nursing job in pittsfield, Massachusetts. Job Description & Requirements Specialty: Case Management Discipline: RN Start Date: ASAP Duration: 6 weeks 40 hours per week Shift: 8 hours, days Employment Type: Travel Perks: Ability to perform a comprehensive admission and...

  • CLINICAL SUPPORT SUPERVISOR

    2 weeks ago

    Cleveland, OH 44115, USA, United States Care Alliance Full time

    Description: Mission Statement:Our mission is to provide high-quality, comprehensive medical and dental care, patient advocacy, and related services to people who need them most, regardless of their ability to pay. Caregivers demonstrate a high level of empathy, compassion and profound respect while providing excellence of care to our patients. They serve...

  • Clinical Hematologist

    2 months ago

    Burlington, MA, United States American Society of Clinical Oncology (ASCO) Full time

    Join Boston’s Premier Healthcare System Clinical Hematologist BI Lahey Health – Burlington, MA Job Details : Lahey Hospital & Medical Center, a member of Beth Israel Lahey Health is seeking a board-certified Hematologist with interest and experience in classical and malignant hematology. The position involves evaluation & management of patients in...

  • Assistant Program Director of Clinical Quality Assurance

    1 week ago

    Pittsfield, United States The Brien Center Full time

    General Description The Assistant Program Director for ACCS Quality Assurance, in coordination with the Program Directors, must provide clinical team support, assessments, determine treatment planning and continually ensure individual's safety through support and teaching. This management level position involves intra and inter agency staff, staff guidance...

  • Travel Nurse RN

    5 days ago

    pittsfield, United States Healthcare Support Full time

    Healthcare Support is seeking a travel nurse RN Case Management for a travel nursing job in pittsfield, Massachusetts.Job Description & RequirementsSpecialty: Case ManagementDiscipline: RNStart Date: ASAPDuration: 6 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelPerks: Ability to perform a comprehensive admission and discharge risk...

  • Travel Nurse RN

    4 days ago

    Pittsfield, MA, United States Healthcare Support Full time

    Healthcare Support is seeking a travel nurse RN Case Management for a travel nursing job in pittsfield, Massachusetts.Job Description & RequirementsSpecialty: Case ManagementDiscipline: RNStart Date: ASAPDuration: 6 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelPerks: Ability to perform a comprehensive admission and discharge risk...

  • Clinic Director

    3 days ago

    Pittsfield, United States Ellie Mental Health - 152 Full time

    Job DescriptionJob DescriptionBe a part of a national movement to end the stigma, fill the gaps, and bring greater innovation to mental health. The perfect candidate will share our passion for improving and expanding access to quality mental health care and will thrive in a culture that emphasizes our values of flexibility, creativity, authenticity, humor,...

  • Clinic Director

    4 days ago

    Pittsfield, United States Ellie Mental Health Full time

    Be a part of a national movement to end the stigma, fill the gaps, and bring greater innovation to mental healthThe perfect candidate will share our passion for improving and expanding access to quality mental health care and will thrive in a culture that emphasizes our values of flexibility, creativity, authenticity, humor, compassion, respect for...

  • Clinical Service Coordinator

    2 weeks ago

    Pittsfield, United States The Brien Center Full time

    General Description Provide Behavioral Health Treatment, Case management, Therapeutic Recreational services, coordinate family meetings, provide intake assessments when needed, maintain collateral contacts with providers and provide clinical oversight in Day Services. Half time position-4 hours per day. Essential Job Functions Complete diagnostic mental...

  • Outside Sales Representative

    5 days ago

    Pittsfield, United States Cintas Full time

    Job DescriptionCintas is seeking a Sales Representative - Responsibilities include prospecting, cold calling, setting appointments with prospects, presenting programs and meeting a sales quota. Sales Representatives will also transport samples of products for presentations. Cintas provides a thorough sales training program, which includes product knowledge,...

  • Outside Sales Representative

    4 days ago

    Pittsfield, United States Cintas Full time

    Job DescriptionCintas is seeking a Sales Representative - Responsibilities include prospecting, cold calling, setting appointments with prospects, presenting programs and meeting a sales quota. Sales Representatives will also transport samples of products for presentations. Cintas provides a thorough sales training program, which includes product knowledge,...