Associate Director, Professional Development Strategy

3 weeks ago

NY United States Disability Solutions Full time
A pioneer in K-12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 10 million students in all 50 states. For more information, visit amplify.com.

The Associate Director, Professional Development (PD) Strategy & Delivery is a leadership role within Amplify, reporting to the Regional Lead of Professional Development. This role is responsible for overseeing a regionalized team of Lead Professional Learning Specialists (Lead PLSs) and PD Strategists who specialize in Amplify’s Literacy products (CKLA, ELA, Amplify Reading, mCLASS) for the South Central Region. Lead PLSs are tasked with delivering high-quality professional development training sessions for our school and district partners as well as coaching a regional cohort of PLSs so that they are prepared to do the same. PD Strategists build, and iterate on, comprehensive PD plans in partnership with district partners, assisting the district with change management and will be the point of contact for PD implementation support. The Associate Director will guide direct reports to ensure that successful training sessions are being delivered; will track and monitor performance metrics for their PLS reports; and provide interventional support as needed. As an Associate Director, you will have the opportunity to manage a team of customer-facing employees and help to guide the professional development experience for our customers.

In addition to leading PD delivery, Associate Directors of PD Strategy & Delivery will also support a select number of our larger district partners with implementations of core, supplemental, and assessment programming including: developing a multi-year, district-wide professional development strategy, advising district leaders on key pedagogical questions and change management considerations, and conducting district-wide program reviews. The goal will be to ensure continuity of instructional implementation as best as possible with Amplify’s existing largest district partners.

Location: Remote, US - Regional and national travel required

Responsibilities:

Managing and cultivating Professional Learning Specialists and PD Strategists for South Central Region:
  • Directly manage a team of regionalized Lead Professional Learning Specialists (Lead PLSs), PD Strategists and track PD plans and delivery across this team
  • Spearhead recruiting, interviewing, and hiring of new PLSs and PD Strategists
  • Support PLSs in situations where they need assistance with identifying and/or executing the appropriate actions to deliver an excellent training session, attending training sessions as necessary; support PLSs in situations with larger, more strategic accounts to guarantee quality delivery
  • Support PD Strategists in situations where they need assistance with developing PD plans for large districts; support in the creation of RFPs and other account services as needed
  • Provide regular and customized training and coaching for all Professional Learning Specialists and PD Strategists including onboarding of new team members
  • Monitor performance against key customer Service Level Agreements (SLAs), and intervene as necessary
  • Deliver ad hoc service delivery sessions to PLSs that demonstrate exceptional service
  • Establish and implement thoughtful development and performance related practices so that direct reports in a region experience continuous growth, engagement, and fulfillment
  • Approve PLS timecards and expenses related to session preparation and delivery for regional cohort of PLSs; perform other related administrative management tasks as required
  • Regular travel required; 40-60% during summer delivery season; Amplify's COVID-19 Policy requires vaccination for all roles where travel or in-person meetings are required
  • Ad hoc additional role related duties, as designated by the Regional Lead


Account service:
  • Partner with the Regional Lead, Professional Development to ensure alignment with national role strategy given ongoing regional growth
  • Develop professional learning solutions and implementation strategy for districts and schools, and build and maintain a strong understanding of product mix across accounts
  • For assigned accounts, act as the single point of contact for PD-related support post-sale (CSM to support on non-PD related topics)
  • Partner with Regional Lead to create initial PD Plan proposal, refining based on customer feedback; engage on execution
  • Customize training materials for strategic engagements
  • Support Regional Lead on complicated implementations
  • Oversee project management (scoping, budgeting, delivery) of PD engagements
  • Support pre-sales discussion (written proposals/RFPs), act as the primary point of contact for all PD-related questions post-sales
  • Assess impact and effectiveness of training by analyzing feedback from PD participants, PLSs, and internal colleagues. Provide feedback to the Content team to help with continuous strengthening of session content in order to ensure high-quality delivery at scale.


Collaboration with internal stakeholders
  • Responsible for collaborating with other Associate Directors within a region and communicating lessons learned to the Regional Lead; ability to interact with and build relations with senior leadership
  • Escalate high-risk situations appropriately and flag to relevant stakeholders (i.e., inform Regional Lead if district is not staffed appropriately for success)


Basic Qualifications:
  • Bachelor’s Degree or equivalent related work experience
  • 6+ years of strategic account / Professional Development service delivery experience in Literacy/Humanities
  • Demonstrated experience managing teams; ability to interact with and build relations with senior leadership
  • Demonstrated communicationand presentation skills (for both internal and customer-facing meetings)
  • Strong organizational and time-management skills
  • Ability to travel regionally and nationally.


Preferred Qualifications:
  • Experience in the field of education, school / district leadership, educational publishing / technology
  • Experience with Amplify’s Literacy products (CKLA, ELA, Amplify Reading, mCLASS)
  • Salesforce and Google Suite experience


What we offer:

Salary is only one component of the Amplify Total Rewards package, which includes a lucrative 401(k) plan, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross annualized salary range for this role is $105,000 - $125,000. This role is eligible to receive an annual discretionary bonus that rewards individual and company performance.

We celebratediversityand are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from adiversecandidate pool.

Amplify is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.

This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.

Amplify Education, Inc. is an E-Verify participant.

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