Technical Sales Engineer
3 weeks ago
With a rich 130-year history, Doppelmayr is the leading manufacturer of Ropeway Transportation systems (ski lifts) across the globe. Doppelmayr products are known for top safety and quality, with innovative new designs and technology to keep up with the changing world. We continue to set standards in ropeway mobility both in summer and winter tourism areas as well as in urban passenger transport and material handling. The Technical Sales Engineer will serve as a key liaison between our technical team and the front-line sales team, leveraging their technical expertise to support the sales process and drive revenue growth.
Reporting to the VP of Sales, the Technical Sales Engineer will be responsible for the following:
Technical Expertise:
- Develop a comprehensive understanding of our products, including their technical specifications, features, and functionalities.
- Stay abreast of industry trends, emerging technologies, and competitive landscape to effectively position our offerings in the market.
- Act as a subject matter expert, providing technical guidance and support to the sales team and clients.
Sales Support, Business Development and Strategy:
- Collaborate with the sales team to identify and pursue new business opportunities and sectors, including upselling and cross-selling opportunities.
- Assist in the development of sales strategies and proposals, leveraging technical insights to address client needs and pain points.
- Conduct technical presentations, demonstrations, and workshops for clients to showcase the value proposition of our solutions.
Customer Engagement and Relationship Management:
- Build and maintain strong relationships with key stakeholders, including engineers, architects, and decision-makers, within client organizations.
- Understand customer requirements and provide customized technical solutions to meet their specific needs.
- Understand competitive public bidding processes and provide thorough review and response to public tenders to meet the specific needs.
- Serve as a trusted advisor to clients, offering technical insights and recommendations throughout the sales cycle.
Technical Support and Training:
- Provide pre-sales and post-sales technical support to clients, including product configuration and resolution of technical issues.
- Conduct product training sessions for clients and internal teams to ensure a thorough understanding of our offerings.
- Collaborate with the sales and engineering teams to gather customer feedback and insights for product improvement and enhancement.
Qualifications:
- Bachelor’s degree in engineering or a related technical field is required; advanced degree or relevant certifications are a plus.
- Proven experience in technical sales or a similar role.
- Strong technical acumen and ability to grasp complex technical concepts quickly.
- Excellent communication and presentation skills, with the ability to articulate technical information clearly and concisely to both technical and non-technical audiences.
- Strong analytical and problem-solving skills, with a customer-centric mindset and a passion for delivering exceptional service.
- Ability to work independently and collaboratively in a fast-paced, dynamic environment, managing multiple priorities effectively.
- Willingness to travel as needed to meet with clients and attend industry events.
Doppelmayr USA, Inc. offers a competitive benefit package, including Medical, Dental and Vision Insurance, 401(k) and Health Savings Accounts with company matching contributions, Life, Accident and Long Term Disability Insurance. Paid Holidays, Paid Time off, Paid Parental Leave and a Personal ExpertVoice account are also provided to those who qualify.
Compensation details: 40000-70000 Yearly Salary
PId66c49de3d7a-31181-34389076
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