Help Desk Tier I Specialist
2 weeks ago
RDTS is seeking a cleared Tier I Help Desk Specialist to support the U.S. Dept of State in Washington, D.C. This role shall support the help desk within the Human Resources bureau on the Global Talent Management (GTM) program. It is full-time, standard work week and hours, and hybrid (one week a month onsite in D.C.).
PIf51010f00a32-25448-34414773
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Help Desk Journeyman
5 days ago
Washington, United States Cherokee Nation Businesses Full timeJob DescriptionHelp Desk Journeyman ***This position requires an active SECRET clearance or the ability to obtain a SECRET clearance to be considered. *** Must reside in the DC, MD and VA area. Fully On-Site. The Help Desk Journeyman will perform support services such as supporting user profile, password resets, company name and address changes, and general...
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Tier 1 - IT Help Desk (Call Center) Support
2 weeks ago
Washington, United States ActioNet Full timeActioNet has opportunities for Tier 1 – IT Help Desk (Call Center) Support. ActioNet is an IT service provider and solutions integrator headquartered in Vienna, VA that works with the Federal Government and the Department of Defense. Please note this role is ON-SITE, 5 days a week in Washington, DC. As the Tier 1 – IT Help Desk (Call Center)...
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Tier 1 Service Desk Technician
2 days ago
Washington, United States Evolver Federal Full timeJob DescriptionJob DescriptionTier 1 Service Desk Technician / Front Desk AnalystEvolver is seeking a Help Desk Specialist that has strong customer service skills with a service desk/technical background. The primary job function will include either:Providing Front Desk support for walk-in customers for a government customer in Washington, DC. The Specialist...
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Help Desk Support Specialist II
4 days ago
Washington, United States Lawelawe Management Group LLC Full timeThe Help Desk Support Specialist will provide Tier II support and assistance to customers in resolving incidents, problems, and fulfilling service requests. The Help Desk team serves as the liaison between the IT team and the user community for service requests, change requests, and service disruptions. Duties: Provide Help Desk reports on the status of all...
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Help Desk Analyst
2 days ago
Washington, United States Trillion Technology Solutions Full timeJob Description Job Description Trillion Technology Solutions is looking to hire a proven and talented Help Desk Analyst to join one of our team. - 2-6 years of experience providing help desk support - Associate or bachelor's degree preferred - Experience with ServiceNow preferred Provide Tier 1 and Tier 2 support - All incidents escalated to Tier II must...
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Help Desk Manager
3 weeks ago
Washington, United States Planet Technology Full timeFull time permanent role, onsite 5 days a week in Washington DC, after a few months 1-2 days a week remote is okayThis role cannot provide sponsorship, or work C2CHelp Desk Support Manager* Looking for an experienced Help Desk Manager to support a large environment* ServiceNow experience is required, any experience with implementations/administration is a...
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Help Desk Manager
3 weeks ago
Washington, United States Planet Technology Full timeFull time permanent role, onsite 5 days a week in Washington DC, after a few months 1-2 days a week remote is okayThis role cannot provide sponsorship, or work C2CHelp Desk Support Manager* Looking for an experienced Help Desk Manager to support a large environment* ServiceNow experience is required, any experience with implementations/administration is a...
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Help Desk Analyst
2 weeks ago
Washington, United States Trillion Technology Solutions Full timeTrillion Technology Solutions is looking to hire a proven and talented Help Desk Analyst to join one of our team. - 2-6 years of experience providing help desk support - Associate or bachelor's degree preferred - Experience with ServiceNow preferred Provide Tier 1 and Tier 2 support - All incidents escalated to Tier II must contain details of...
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Help Desk Analyst
4 weeks ago
Washington, United States Trillion Technology Solutions Full timeJob DescriptionJob DescriptionTrillion Technology Solutions is looking to hire a proven and talented Help Desk Analyst to join one of our team. - 2-6 years of experience providing help desk support - Associate or bachelor's degree preferred - Experience with ServiceNow preferred Provide Tier 1 and Tier 2 support - All incidents escalated to Tier II must...
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Help Desk Specialist
4 weeks ago
Washington, United States Computer World Services Full timeCompany Overview Computer World Services Corp (CWS) provides comprehensive Mission Critical and Enterprise Information Technology services and support to the Federal Government. CWS strives to promote a work environment where our professionals feel empowered, engaged, and part of a family. Our corporate culture embraces diversity, nurtures professional...
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Tier 1 Service Desk Technician
16 hours ago
Washington, United States Evolver Federal Full timeTier 1 Service Desk Technician / Front Desk Analyst Evolver is seeking a Help Desk Specialist that has strong customer service skills with a service desk/technical background. The primary job function will include either: Providing Front Desk support for walk-in customers for a government customer in Washington, DC. The Specialist will provide...
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Tier 1 - IT Help Desk (Call Center) Support
4 weeks ago
Washington, United States ActioNet Full timeDescription ActioNet has opportunities for Tier 1 - IT Help Desk (Call Center) Support. ActioNet is an IT service provider and solutions integrator headquartered in Vienna, VA that works with the Federal Government and the Department of Defense. Please note this role is ON-SITE, 5 days a week in Washington, DC. As the Tier 1 - IT Help Desk (Call Center)...
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Tier 1/ Tier 2 Helpdesk Tech
4 weeks ago
Washington, United States SiloSmashers Full timeJob DescriptionJob DescriptionBACKGROUNDSiloSmashers is looking for a System Engineer Level II to support a Tier 1 Help Desk for a federal client. This tier 1 support consists of basic troubleshooting and repair of workstations, peripherals, network cabling, applications, network operating system, email, telnet, remote access, workstation moves or new...
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Help Desk Specialist
6 days ago
Washington, United States Gridiron IT Full timeGridiron IT is seeking a Help Desk Specialist local to Washington DC with the ability to obtain a Public Trust clearance.Essential Duties: The Help Desk Specialist applies business process improvement practices to re-engineer methodologies/principles and business process modernization projects. Applies activity and data modeling, transaction flow analysis,...
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Help Desk Specialist
2 weeks ago
Washington, United States Gridiron IT Full timeGridiron IT is seeking a Help Desk Specialist local to Washington DC with the ability to obtain a Public Trust clearance. Essential Duties: The Help Desk Specialist applies business process improvement practices to re-engineer methodologies/principles and business process modernization projects. Applies activity and data modeling, transaction flow analysis,...
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Help Desk Technician
1 week ago
Washington, United States Sprezzatura Management Consulting, LLC Full timePosition Description Sprezzatura seeks a Help Desk Technician to join our expanding team. The Help Desk Technician identifies, researches, and resolves routine technical problems. Provides support to end users for basic computer, application, system, device, access, and hardware issues. Being a Help Desk Technician documents, tracks, and monitors the...
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Help Desk Technician
1 week ago
Washington, United States Sprezzatura Management Consulting Full timeJob DescriptionJob DescriptionSalary: Position Description Sprezzatura seeks a Help Desk Technician to join our expanding team. The Help Desk Technician identifies, researches, and resolves routine technical problems. Provides support to end users for basic computer, application, system, device, access, and hardware issues. Being a Help Desk Technician...
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Service Desk Tier 2
1 month ago
Washington, United States The Tatitlek Corporation Full timeOverview SUMMARY: The Service Desk Tier 2 Tech Support shall be responsible for IT problems or requests that cannot be resolved at the Service Desk Tier 1 level. Tier 2 technicians shall be responsible for responding to and resolving “IT” Service Desk tickets on a timely manner. The persons assigned to this function will work directly with...
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Help Desk Lead
1 week ago
Washington, United States Belcan Full timeBelcan Government Solutionshas a job for you Job DetailsInformation Technology Help Desk Lead Washington,DC Posted:5/1/2024 Job Description Job ID#: 18054847Job Category: Information TechnologyPosition Type: Time & MaterialsJob Summary:A Help Desk Lead job in Washington, DC (20565)is currently available through Belcan at one of our key federalclients. To be...
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Information Technology Help Desk
4 days ago
Washington, United States Cielo Full timePosition Summary Our client, NRDC is looking for an IT Help Desk Technician. The IT Help Desk Technician provides daily support at the first-tier level for all aspects of NRDCs computing and network environment and to ensure that end users are receiving appropriate assistance. This includes the responsibility of identification, prioritization, and...