SERVICE DISPATCHER

3 weeks ago


North Chesterfield VA USA, United States EMCOR Group, Inc. Full time
About Us:

Founded in 1999, eTEC Mechanical is a full-service mechanical contractor providing engineering, installation and maintenance for HVAC, plumbing, piping and fire protection systems. We provide diverse mechanical services to meet our customer's needs, ranging from engineering and installing heating and cooling systems to maintaining and troubleshooting commercial/industrial HVAC and fire protection systems. eTEC's mission is to provide commercial and industrial HVAC, plumbing, piping and fire protection systems for customers who need a single source mechanical contractor. We are the only mechanical service provider in central Virginia able to efficiently provide professional in-house engineering, installation and maintenance for HVAC, plumbing and fire protection systems to the commercial and industrial market.

Job Title:

Service Dispatcher

Job Summary:

eTEC Mechanical seeks a Service Dispatcher that will be responsible for receiving customer service calls, dispatch technicians, and schedule maintenance agreements.

Essential Duties and Responsibilities:

* Provide excellent customer service skills.
* Handle a large volume of service calls with multiple phone lines.
* Serve as the primary point of contact for service technicians, customers, sales team, and service manager.
* Responsible for maintaining schedule for service technicians for all service related work such as repairs, quoted service, and maintenance contracts.
* Dispatch technicians on service calls as they are received.
* Provide technicians with relative job information to allow them to perform the work properly.
* Assist sales team, purchasing agent, and technicians in ordering material.
* Log daily PO information provided by technicians.
* Appropriately handle customer disputes.
* Perform other duties as required.

Qualifications:

* High school diploma or general education degree (GED) required.
* Prior experience in dispatching and dispatching software (Spectrum) is a plus.
* Works well within a team in a fast-paced environment.
* Proficient in Microsoft office.

Benefits and Perks:

* Excellent wages
* Opportunity for career growth
* Training and development opportunities
* Tuition assistance provided
* Paid Holidays (8)
* Paid Time Off (PTO)
* 401k w/ employer contribution
* Healthcare w/ employer contribution
* Paid life and disability
* Vision care
* Dental care
* Employee Stock Purchase Program
* Discounts at major cell phone and auto companies
* All offers are predicated upon successfully passing a drug test and background check.

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled
  • Service Dispatcher

    3 weeks ago


    North Syracuse, United States CAT Milton Full time

    Include scheduling both major and minor repairs and overhauls as well as ongoing preventative maintenance work. Your ability to work effectively under pressure is a must. Milton CAT offers challenging career opportunities, extensive training and empl Dispatcher, Dispatch, Field Technician, Service, Manufacturing, Retail, Skills


  • Paulsboro, NJ 08066, USA, United States Sunbelt Rentals, Inc. Full time

    Assist Central Service Manager in the following:Coordinating and ensuring the timely and accurate dispatch of Road Mechanics so they can efficiently service equipment. Creating and monitor road mechanics schedules. Creating and monitor receipt and m Dispatch, Service Manager, Service, Retail, Automotive, Equipment

  • Delivery Dispatcher

    15 hours ago


    North Haven, United States Petro Home Services Full time

    As an Oil Dispatcher, you will be the one our customers rely on to get service when they need it! You will assist with assigning and communicating routes to drivers, follow up on driver and customer delivery questions, and more. If this sounds like the kind of career move you've been wanting to make, and if you meet our qualifications, we want to talk with...

  • Dispatcher: Santos

    3 hours ago


    North Slope, United States Denali Universal Services Full time

    The Dispatcher receives and triages requests for service and dispatches routine and emergency calls to the appropriate resources in the field. Maintains written and computer records of all requests for service. Provides information and resources to t Dispatcher, Dispatch, Business Operations, Security, Driver


  • North Las Vegas, United States Republic Services, Inc. Full time

    The Dispatch Lead is responsible for providing direction to dispatch and office staff to ensure that all tasks are preformed in compliance with the Companys safety and compliance standards and federal and state regulations. PRINCIPAL RESPONSIBLITIE Lead, Dispatch, Operations Manager, Dispatcher, Customer Service, Business Services

  • Night Dispatcher

    7 days ago


    North Brunswick, United States KW RASTALL OIL Full time

    Night Dispatcher For over 70 years, KW Rastall Oil has been an industry leader in supplying diesel, gasoline, heating oil and DEF to customers across the Northeast. KW Rastall Oil continues to grow by providing our customers with the very best customer service. We're growing and actively hiring, looking for someone to support our nighttime drivers and...

  • Night Dispatcher

    3 weeks ago


    North Brunswick, United States KW Rastall Oil Full time

    Night DispatcherFor over 70 years, KW Rastall Oil has been an industry leader in supplying diesel, gasoline, heating oil and DEF to customers across the Northeast. KW Rastall Oil continues to grow by providing our customers with the very best customer service. We’re growing and actively hiring, looking for someone to support our nighttime drivers and...


  • North Charleston, United States GCT Full time

    Job DescriptionJob DescriptionSalary: MISSION STATEMENTGoing Coastal Transportation provides professional ground transportation. Building on the fundamentals of hospitality and privacy, we provide the ideal transportation experience for travelers, vacationers, and executives. The primary focus of each Going Coastal employee is taking the stress of travel...

  • Night Dispatcher

    1 month ago


    North Brunswick, United States KW Rastall Oil Full time

    Job DescriptionJob DescriptionNight DispatcherFor over 70 years, KW Rastall Oil has been an industry leader in supplying diesel, gasoline, heating oil and DEF to customers across the Northeast. KW Rastall Oil continues to grow by providing our customers with the very best customer service. We’re growing and actively hiring, looking for someone to support...

  • Dispatcher

    1 week ago


    Morehead City, North Carolina, United States Coastal Home Air Conditioning, Heating Full time

    Overview: |Stability| Competitive Weekly Pay + Benefits | Growth Opportunities + Training|   Looking to TRADE UP to a better opportunity? Coastal Home Services Air Conditioning, Heating, Electrical & Plumbing is looking to find the best Dispatcher in the area. If you want to trade doubt for direction and find a place to focus on your career, come join...

  • EMT/EMS DISPATCH

    2 weeks ago


    Nutley, NJ 07110, USA, United States PrideStaff Full time

    EMT/ EMS Dispatch. Location: Nutley, NJ - Salary: $20 /hr. Schedule: 40 hours/flexible schedule. This ambulance service is looking for compassionate, energetic, and, motivated Dispatchers to join their team! We work with a range of healthcare faci Dispatch, Dispatcher, Driver, Staffing

  • Dispatcher

    6 days ago


    Charlotte, North Carolina, United States Dilling Heating, Cooling, Plumbing & Electrical Full time

    Overview: |Stability| Competitive Weekly Pay + Benefits | Growth Opportunities + Training|Looking to TRADE UP to a better opportunity? Trade Up Atlantic, a talent placement group for plumbers, electricians, and HVAC technicians, has partnered with Dilling Heating, Cooling, Plumbing, and Electrical to find the best Dispatcher in the area. If you want...

  • Night Dispatcher

    1 week ago


    North Brunswick, NJ, United States KW Rastall Oil Full time

    Night Dispatcher For over 70 years, KW Rastall Oil has been an industry leader in supplying diesel, gasoline, heating oil and DEF to customers across the Northeast. KW Rastall Oil continues to grow by providing our customers with the very best customer service. We’re growing and actively hiring, looking for someone to support our nighttime drivers and...

  • Security Assistant

    1 month ago


    North Chicago, United States Department Of Veterans Affairs Full time

    Summary This position serves as the Security Assistant for Police Service Captain James A Lovell Federal Health Care Center-N. Chicago within the Veterans Health Administration (VHA) with a primary purpose to monitor physical security equipment and systems. This is an Open and...

  • EMS Dispatcher

    2 weeks ago


    North Hills, United States PRN Ambulance Full time

    POSITION: Call Taker REPORTS TO: Communication Manager FLSA STATUS: Non Exempt Job Summary: Under the general supervision of the Communications Manager, the Call Taker is responsible for evaluating all transport requests and passing the call along to the Dispatcher. The Call Taker will also assist with management of incoming call volume as necessary. The...


  • Hickory, North Carolina, United States MDI Full time

    Overview: To provide administrative support for dipatchers to ensure paperwork for on time deliveries.   Prioritizing and handling daily functions to ensure on time deliveries to customers.   Provide administrative support for dispatchers with Cam and MainFrame.   Schedule Saturday and Sunday  7am - 2pm       Responsibilities: Enters...

  • DISPATCHER, EMT

    2 weeks ago


    Lumberton, NC 28358, USA, United States UNC Health Southeastern Full time

    POSITION SUMMARY: Primary responsibilities as a dispatcher will be to receive incoming ambulance call reports for the emergency department, receive request and schedule transports for hospital owned ambulances, receive request and schedule transports for patients being discharged from UNC Health SE requiring ambulance transportation, receive request for...


  • Charlotte, North Carolina, United States CoolSys Full time

    Overview: With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the...

  • EMT DISPATCHER PRN

    1 month ago


    Des Moines, IA 50301, USA, United States Trinity Health Corporation Full time

    Employment Type:Part timeShift:Description:GENERAL SUMMARY: The Dispatcher's primary focus is to be the communication link between Mercy One, Pediatric Transport, Neonatal Intensive Care Transport, Mercy Ambulances, and all pre-hospital agencies, hospitals and law enforcement agencies. ESSENTIAL FUNCTIONS: - Receives all incoming requests for Mercy One,...

  • EMT DISPATCHER PRN

    2 weeks ago


    Des Moines, IA 50381, USA, United States Trinity Health Full time

    **Employment Type:**Part time**Shift:****Description:**GENERAL SUMMARY: The Dispatcher's primary focus is to be the communication link between Mercy One, Pediatric Transport, Neonatal Intensive Care Transport, Mercy Ambulances, and all pre-hospital agencies, hospitals and law enforcement agencies. ESSENTIAL FUNCTIONS: - Receives all incoming requests for...