IT Program Manager-Revenue Management

4 weeks ago


Waukegan IL, United States Abbott Full time

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:Career development with an international company where you can grow the career you dream of .Free medical coverage for employees* via the Health Investment Plan (HIP) PPOAn excellent retirement savings plan with high employer contributionTuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.The Opportunity This position works out of our Lake County IL, in the Commercial Delivery Solutions organization. The Commercial Delivery Solutions organization combines functional and technical responsibilities and has primary responsibilities for planning, building, and delivering of global commercial solutions across all divisions within Abbott.As the IT Program Manager you’ll have the chance to work on aligning revenue management related IT solutions with business strategies and work on building strong relationships across various clients and IT groups. You will also have the opportunity to experience supporting all aspects of information technology within the following revenue management related areas, with an emphasis on global healthcare consumer goods:Salesforce CRM/CPQ/CLMService PlatformsRevenue Management and ContractingPricing and Tender ManagementTrade Promotion Management OptimizationIntegrations/MiddlewareGlobal Data WarehouseMaster Data Management (MDM)What You’ll Work OnManage, coordinate and develop detailed programs and project plans, inclusive of multiple workstreams, for application (upgrades, integrations, and implementations) initiatives, including scope, timeline, budget, resources, and risk management strategies.Lead the execution of these programs and plans, ensuring that projects meet their milestones and deliverables.Gather and prioritize system and application requirements from stakeholders to inform deliverable strategies and expected outcomes.Create and manage timelines, charts, tracking templates, and project schedules to ensure efficiency of the execution of the project.Act as the primary IT liaison between Business Relationship Managers, business partners, and external partners to ensure clear communication and alignment on program and project objectives, timelines, and outcomes.Work closely with technical teams and provide oversight to the design and the implementation of project solutions that align with business requirements and IT standards.Continuously assess and resolve for the degree of changes of scope, the impact of issues identified and the highlighted risks that may affect projects, by working with division or senior/executive management and sponsors to agree upon resolution.Communicate progress by producing reports to provide timely and accurate project status and decision support information to Project Team, Division Leads, Cross Division Leads and Executive Management. Make recommendations and provide mitigation plans based on project status to resolve issues.Manage requests for proposals (RFP) and work closely with vendor during the RFP evaluation (preliminary phase – Phase 0) of the project. Ensure open communication for proper decision making by providing demonstrations and clear proposals.Collaborate with vendors and third-party service providers to identify and implement scope of work (SOW) and act as point of contact for any support needs.Collaborate with business partners in the preparation of request for capital and expenditure (RCE) and in the elaboration of return on investment (ROI).Negotiate contracts, manage vendor performance, and resolve for any issues that arise.Lead change management initiatives to facilitate the adoption of new systems and processes.Manage, motivate, and mentor team members and cross-functional project teams.    Responsible for compliance with applicable corporate and division specific policies and procedures.Willing and able to travel approximately 10% of the time for project needs.Required QualificationsB.S. in Computer Science, Information Systems, Information and Technology, or similar engineering discipline.Overall 10+ years IT experience with at least 6 yrs. experience as a Project Manager/ Program Manager or other managerial position.Ability to understand business requirements and convert them into a scalable solution design.Thorough understanding of project/program management techniques and methods (i.e. Waterfall, Agile).Strong presentation, written, and verbal communication skills.Ability to balance multiple projects simultaneously; workload will be a blend of small, medium, and large implementation projects, as well as providing support to DevOps and RUN Support Teams.Preferred QualificationsM.S. in Computer Science, Information Systems, Information and Technology, or similar engineering disciplinePMP CertifiedStrong leadership, communication, problem-solving and organizational skillsApply Now* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.Connect with us at , on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.The base pay for this position is $109,300.00 – $218,700.00. In specific locations, the pay range may vary from the range posted.Job SummaryJob number: 31082196Date posted : 2024-03-19Profession: Information TechnologyEmployment type: Full time



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