PATIENT EXPERIENCE ADVISOR PRN

3 weeks ago

Camden NJ USA, United States Cooper University Hospital Full time

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

 

Discover why Cooper University Health Care is the employer of choice in South Jersey.



• Serves as a central resource for information concerning patients’ rights and responsibilities, advance directives and ethical issues.

• Serves as interpreter for Spanish speaking patients when needed.

• Coordinates, investigates and resolves patient grievances concerning the quality of care and service by providing a formal grievance mechanism.

• Leads efforts to collect, analyze and evaluate patient concerns.

• Masters an understanding of the organization’s mission, policies, procedures, and services to respond to patient questions or concerns.

• Responsible for meeting all regulatory regulations and standards.

• Responds to potentially serious incidents and reduces possible litigation.

• Provides leadership and consultation to committees, departments that affect patient needs and rights.

• Refers patients/families to appropriate services and resources.

• Provides leadership role in the inclusion of the patient/family experience.

• Is an integral part of the decision making process across the health system regarding patient experiences.

• Leads patient and family meetings.

• Serves as subject matter expert in Service Recovery.

• Information Resource

5 years of customer service, hospital experience preferred. 


High School Diploma or Equivalent required, Bachelor’s Degree preferred.



Analytical thinking/problem solver, complaint management, conflict negotiation,cultural broker, self motiviatied, data management, excellent  communication/good listening, professional manner, respectful, service commitment to customers, self-starter requiring limited supervision.  Excellent customer service, patient interaction and organizational skills.

 

Ability to work in a fast-paced environment.

  • PATIENT EXPERIENCE ADVISOR

    4 weeks ago

    Camden, NJ, United States Cooper University Health Care Full time

    About us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing...

  • Patient Experience Advisor Prn

    4 weeks ago

    Camden, United States Cooper University Health Care Full time

    **About us** At** Cooper University Health Care**, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by...

  • Patient Experience Advisor Prn

    1 month ago

    Camden, United States Cooper University Health Care. Full time

    About Us At  Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by...

  • Patient Experience Advisor Prn

    5 days ago

    Camden, United States Cooper University Health Care. Full time

    About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by...

  • Patient Experience Advisor

    3 weeks ago

    Camden, United States Cooper University Health Care Full time

    About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing...

  • Patient Experience Advisor

    3 weeks ago

    Camden, United States Cooper University Hospital Full time

    At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing competitive...

  • PATIENT EXPERIENCE ADVISOR

    1 month ago

    Camden, NJ, United States Cooper University Health Care Full time

    About us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing...

  • Radiographer Tech PRN

    2 hours ago

    Camden, NJ, United States Cooper University Health Care Full time

    At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. Discover why Cooper University Health Care is the employer of...

  • PATIENT ACCESS REP PRN

    1 month ago

    Carthage, TN 37030, USA, United States LifePoint Health Full time

    The Patient Access Rep is responsible for the accurate registration of all patients seeking access to hospital services. Will also be responsible for answering and transferring calls to the appropriate departments. Assists in up front collections of time of service.PRN, variable shifts as needed. High School Diploma or GED preferred. Previous clerical,...

  • PATIENT FINANCIAL NAVIGATOR ADVISOR. Job in Camden Allied-IT Jobs

    2 weeks ago

    Camden, New Jersey, United States Cooper University Health Care Full time

    About us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing...

  • REG CARDIAC SONOGRAPHER II PRN

    7 days ago

    100 Clinton St, Camden, NJ 08103, USA, United States Cooper University Health Care Full time

    About us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing...

  • Patient Relations Special Prn

    4 weeks ago

    Camden, United States Cooper University Health Care Full time

    **About us** At** Cooper University Health Care**, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by...

  • Patient Services Rep Prn

    3 weeks ago

    Camden, United States Cooper University Health Care Full time

    **About us** At** Cooper University Health Care**, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by...

  • Patient Relations Special Prn

    4 weeks ago

    Camden, United States Cooper University Health Care Full time

    About Us: At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing...

  • PATIENT CARE TECH- MED-SURG PRN

    3 weeks ago

    Durant, OK 74701, USA, United States Alliance Health - Durant Full time

    AllianceHealth Durant has an opening for a PRN Patient Care Tech!AllianceHealth has proudly served southern Oklahoma for more than 50 years. Our purpose is found in helping people get well and live healthier lives by providing safe, quality healthcare, building enduring relationships with our patients and providing value for the people and communities that...

  • PATIENT ACCESS REP PRN

    1 month ago

    Carthage, TN 37030, USA, United States LifePoint Hospitals Full time

    The Patient Access Rep is responsible for the accurate registration of all patients seeking access to hospital services. Will also be responsible for answering and transferring calls to the appropriate departments. Assists in up front collections of time of service.PRN, variable shifts as needed. High School Diploma or GED preferred. Previous clerical,...

  • Patient Relations Special Prn

    1 week ago

    Camden, NJ, United States Cooper University Health Care Full time

    About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing...

  • PRN PATIENT ACCESS REPRESENTATIVE

    3 weeks ago

    Carlinville, IL 62626, USA, United States Carlinville Area Hospital & Clinics Full time

    Position Summary:The Patient Access Rep greets and interviews incoming patients or representatives and enters information required for admission into the computer.Department: AdmittingStatus: PRN - As NeededEducation Requirements: High School Diploma or GED; or minimum 3 months related experienceMarket Range: Starting at $18.75/hour - rate will be determined...

  • Emergency Department Technician Prn

    4 weeks ago

    Camden, United States Cooper University Health Care Full time

    **About us** At** Cooper University Health Care**, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by...

  • Child Life Specialist PRN

    3 weeks ago

    Camden, United States Cooper University Health Care Full time

    About Us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing...