Head, Learning

2 weeks ago

Jersey City NJ, United States Royal Bank of Canada Full time

Job SummaryJob DescriptionWhat is this opportunity?As the Learning & Development Leader for US Capital Markets (CM), you are responsible for executing on the learning strategy that impacts the 3,500 front- and back-office Capital Markets colleagues based in the US.  You act as the primary Learning & Performance Consultant to the business:  A knowledgeable learning professional that can advise on talent development pathways that align to business strategies/needs, establishing yourself as a credible strategic business partner.  A member of the global CM learning team, you provide counsel to business leaders on solutions that support the business’s strategic objectives.  You’ll be the central point of contact and portfolio manager for all learning related initiatives, responsible for shepherding analysis, design, development, implementation and evaluation (aka impact measurement) of programs. What will you do?Lead and assume line management responsibility for one Senior Learning and Development Specialist and one Program ManagerDevelop and maintain relationships with business partners and collaborate with members across Capital Markets to develop effective strategies and propose learning or performance solutions that are aligned to business requirements.Manage end-to-end solutions for multiple complex learning projects.Lead needs analysis and requirements gathering sessions.Identify measures of success through project management of costs, work efforts, timelines, forecasting, and deliverables as well as report expected business impact and return on investment (ROI).Leverage and advocate innovative technology and best-in-class design and development methodologies to provide effective learning solutions in a variety of delivery channels.Identify opportunities through research, and leverage existing learning assets, to repurpose content as appropriate for cost and time savings.Act as a trusted learning advisor for our business partners and as a subject-matter expert (SME) on current and future RBC learning solutions, programs, resources, tools, and activities -- resulting in a superior internal stakeholder and employee experience.Establish routines with your assigned line of business focused on portfolio management and impact reporting.Develop and manage vendor partner relationships.What will you need to succeed?Must-have:Exceptional relationship building and management skills; bias to collaboration in working with project teams comprised of internal and external learning colleagues, subject matter experts and business leaders5+ years’ proven and progressive experience in designing, building and delivering innovative learning & performance consulting solutions with a focus on mobile platforms, social learning and usability.Strong project management skills and experience; critical thinking, problem solving and analytical skills.Strong impact and influence skills to interpret business needs and recommend effective solutions.Broad understanding of the impact of the business environment, external market, and technological trends.Nice to have:University degree or diploma.Related experience working within the financial sector.Experience working with enterprise learning and performance functions. Deep understanding of the business strategies of the businesses they supportThe good-faith expected salary range for the above position is $110,000 - $180,000 depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs.  This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan.RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:·       Drives RBC’s high performance culture·       Enables collective achievement of our strategic goals·       Generates sustainable shareholder returns and above market shareholder valueJob SkillsBusiness Analytics, Coaching Others, Communication, Consulting, Effectiveness Measurement, Long Term Planning, Organizational Change Management, Organizational Development Issues and Practices, Organizational Savvy and PoliticsAdditional Job DetailsAddress:GOLDMAN SACHS TOWER, 30 HUDSON STREET:JERSEY CITYCity:Jersey CityCountry:United States of AmericaWork hours/week:40Employment Type:Full timePlatform:HUMAN RESOURCESJob Type:RegularPay Type:SalariedPosted Date:2024-04-10Application Deadline:2024-04-11Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.​​​​​​​We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.Job SummaryJob number: R-0000084572Date posted : 2024-04-11Profession: Human ResourcesEmployment type: Full time

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