PATIENT SERVICE REPRESENTATIVE

3 weeks ago


Newark NJ USA, United States Jewish Renaissance Medical Center Full time

The Central Jersey Medical Center is a Federally Qualified Health Center located in Perth Amboy and Newark, NJ. We are currently looking to hire a full time Registration Clerk. Hours may vary and include evenings and Saturdays. Additional hours for training and coverage may be offered. The duties include:

Location of the Position: Newark, NJ


  • Books, coordinates and reschedules patient appointments.
  • Greet patients in a prompt, pleasant, and helpful manner.
  • Maintains and updates current information on providers’ schedules.
  • Answers telephone, screens calls, and provides information to callers as needed.
  • Contacts patients to confirm appointments.
  • Assembles patients’ charts, and creates chart for all new patients.
  • Conduct personal interview to obtain required demographic and insurance information and enters such information into computer.
  • Obtain required signatures on legal consents and insurance forms.
  • Contact insurers to verify coverage and assure that we are the PCP, where necessary.
  • Make adjustments to the computer classification of claims to most accurately reflect the expected pay source.
  • Answer inquiries of patients and public in person or via telephone regarding regulations and services; when necessary, refers inquiries to appropriate person or department.
  • Performs exit billing and discuss patient’s account balance with responsible party.
  • Responsible for daily cash collections.
  • Maintain daily log of uncompensated care applications and other state and local governmental applications.
  • Input data into the ancillary data base.
  • Collect and batch daily encounters.
  • Other front end duties as assigned.

  • Demonstrated ability to adapt to changes readily.
  • Ability to follow instructions, given either orally or in writing.
  • Ability to work with little or no supervision.
  • Demonstrate effective follow-through with all task.
  • Maintain high level of confidentially.
  • Ability to complete assignment in a timely manner.
  • Able to work as a team player.
  • Spanish speaking preferable.

TRAINING AND EXPERIENCE: Minimum of two ( 2 ) years or more experience in a medical office support setting; OR any equivalent combination of experience and training that provides the required knowledge, skills and abilities.

We are an Equal Opportunity Employer



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