FRONT-END MANAGER

2 weeks ago

Sacramento CA USA, United States Restaurant Depot Full time
Position Title: Front End Manager

Department: Operations

Supervisor: Branch Manager

FLSA: Exempt (Salaried)

Position Summary:

Ensures that product is properly loaded, rung up and processed accurately and timely as well as handling customer problems and issues to develop a spirit of positive customer service.

Essential Functions:

+ Supervises, trains, evaluates and works alongside cashiers, front-end loaders, checkers and U-boat retrieval

+ Ensures safe operating procedures are followed.

+ Makes recommendations for hiring, firing and promoting of employees.

+ Prevents long lines and delayed customer checkouts by anticipates busy times of each day, week and/or season and developing weekly schedules for cashiers and loaders including lunches and breaks.

+ As part of loss prevention, ensures all employees at registers are performing cart to cart transfers when processing sales.

+ Secures front end by making sure the loaders and cashiers do not exchange information on counts from the receipt.

+ Ensures that loaders are loading wagons and assisting customers to the parking lot.

+ Monitors loaders to make sure that they load all product and check any open boxes to ensure integrity/security of product being entered.

+ Ensures loaders are loading and conducting piece counts and calling off to supervisors.

+ Ensures that the front end has proper staffing and operating equipment to allow quick and accurate checkout. Including scanners and registers.

+ Ensures that cashiers are checking big boxes to ensure the integrity of the ring-up.

+ Ensures Front End Supervisors are checking all wagons at point of exit for proper date, name on top of receipt, number of receipt total of last receipt, and matches total on yellow paid receipt.

+ Reviews cashier and loader errors and documents in log, for them to sign.

+ Handles adjustments, returns, over rings, voids, etc. so as to maintain a smooth flow of customers.

+ Keeps logs of items not properly labeled to make sure they are corrected on floor.

+ Monitors cashiers to make sure they are following through on their job responsibilities concerning loading of goods onto wagons, checking of receipts and counts, as well as ringing/scanning of product.

+ Assures that customer problems are handled quickly so as not to allow the cashier or loader to have words with the customer.

+ Maintains dialogue with customers to get feedback on items not found, and quality of service on the floor.

+ Maintains a New Item Request log which is reviewed weekly with the Branch Manager.

+ Ensures that customers have adequate supply of wagons that are working and roll easy.

+ Makes sure that employees in front end are properly dressed and wearing their name tags.

+ Assigns employees in slow periods to do other work, such as return or processing of damages, sweeping and cleaning of F/E and parking lot area.

+ Ensures all supervisors are completing a minimum of 5 test checks per day they work.

+ Maintains integrity of F/E displays and stocking areas.

+ Ensure registers are stocked with the Rate Us Cards, flyers, hot sheets, store maps, etc.

The preceding responsibilities are representative of the responsibilities performed by this position and are not intended to be inclusive.

Other Responsibilities:

+ Performs other work-related duties as required and assigned.

Education, Experience and Skills Required:

+ Bachelor's Degree, OR High School Diploma of GED with at least 4 years experience in customer service or related field, OR any appropriate combination of education and experience.

+ Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.

+ Ability to effectively present information and respond to questions from managers, clients, and general public

+ Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume.

+ Effective oral and written communication skills.

+ High level of interpersonal skills to handle sensitive situations.

+ Commitment to company values and strong customer orientation.

+ Computer Literacy

Work Environment:

+ For the most part the ambient will be room temperature, due to proximity of work-station to the exit doors, room temperature may change according to the season and the level of activity at the store.

Acknowledgement:

I fully understand the responsibilities and qualifications required for this job. Furthermore, I find that I am capable of performing the required functions.

I understand that this is my position and agree to inform management at such time that I believe that my daily job functions, including the right to interview new hires, recommend hires and recommend terminations, do not fit the outlined above.

  • RETAIL FRONT END LEAD

    1 week ago

    Washington, DC 20022, USA, United States Dick's Sporting Goods, Inc. Full time

    At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creatin Front End, Store Manager, Store Leader, Retail Sales, Retail, Leadership

  • Senior Manager, End to End Data Systems

    6 days ago

    Santa Clara, CA, United States Nvidia Full time

    The NVIDIA Operations organization is actively seeking an experienced technology professional for the position of Senior Manager to support initiatives to develop End-to-End Data Systems, Reporting, and Analytics. As a Senior Manager, you will be an integral part of the leadership team building the E2E Data Systems to identify, align and expand on a data...

  • Full Time Customer Experience Manager

    4 weeks ago

    Sacramento, United States Michaels Stores, Inc. Full time

    Store - SAC-GATEWAY, CA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating...

  • Principal Back-End Software Engineer

    6 days ago

    Santa Clara, CA, United States percipient.ai Full time

    Santa Clara, CAEngineering – Backend /Full-Time /HybridPercipient.ai is currently seeking to hire a Principal Back-End Software Engineer to join our growing team. The Principal Back-End Software Engineer will work collaboratively with other back-end engineers, front-end engineers, product managers, and AI and Computer Vision scientists to build scalable...

  • End User Support Engineer

    7 days ago

    Sacramento, United States Mikula IT Consulting Full time

    Job DescriptionJob DescriptionCompany Overview:MITC is not just a Managed Services Provider  – we're a small team of passionate tech enthusiasts who believe in creating a work environment that's both professional and relaxed. We have a strong focus on client satisfaction via standard processes and procedures approach and our clients have been with...

  • Medical Front Office Coordinator

    3 days ago

    Sacramento, United States Northern California Fertility Medical Center Full time

    Northern California Fertility Medical Center is a state-of-the art healthcare facility that has served the Sacramento area for over 25 years. We currently have an opening Medical Front Office Coordinator with proven healthcare experience in: - Clinic policies and procedures, - Medical terminology and insurance practices, - Call Center experience with heavy...

  • CDL FRONT LOADER DRIVER COMMERCIAL

    4 weeks ago

    Dallas, TX 75215, USA, United States Waste Management, Inc. Full time

    Commercial Drivers operate heavy-duty trucks with front or rear end load lift attachment. Drivers are responsible for providing the pick-up service of containers filled with waste or recyclable material. Containers may weigh in excess of 1000 pounds Loader, Driver, CDL, Commercial, Manager, Manufacturing, Vehicle

  • Front Desk Agent Hampton

    4 weeks ago

    Sacramento, United States Jackson Hospitality, LLC Full time

    Join the dynamic front office team at Home2 Suites and Hampton Inn CSUS, a part of Jackson Hospitality—the newest and most exciting hotel management, ownership, and development company in the thriving Sacramento area. As a rapidly expanding company with three successful hotels already in operation, we offer a world of opportunities for growth and...

  • Front Desk Receptionist

    2 weeks ago

    Sacramento, United States Hair Club Full time

    ** Front Desk Receptionist -Sacramento** **Job Category****:** Field- Administrative **Requisition Number****:** FRONT002226 Showing 1 location **Job Details** **Description** **A Day in the Life of a Client Service Coordinator :** You'll be responsible for the center's administrative and office support functions along with any activities: * Facilitating new...

  • YARD CREW WITH CDL

    4 weeks ago

    Belfast, ME 04915, USA, United States Front Street Shipyard Full time

    Yard Crew with CDLWork locally and put your CDL to use! Join Front Street Shipyard as an important member of our yard crew. We are looking for an experienced operator with a CDL for our hydraulic trailers, who will help us move and launch recreational and commercial vessels on the Belfast waterfront.Responsibilities* Coordinate with the department managers...

  • Senior Full-Stack Engineer

    3 weeks ago

    Sacramento, United States Pearson Lanka Full time

    Senior Full-Stack Engineer - Ecommerce Delivery Sacramento , California **Senior Front End Engineer - eCommerce - Position is Remote** PMC (Pearsons Marketing Cloud) is one of Pearsons global technology platforms that processes more than 90% of Pearson global eCommerce revenue and serves over 75% of all Pearson web traffic. We need a Senior Front End...

  • District Sales Manager

    3 days ago

    Sacramento, CA, United States Hohmann & Barnard Inc Full time

    The purpose of this role is to drive growth in the assigned territory through demand creation and direct sales through distribution. Responsible for managing all aspects of Distribution Accounts within the territory while building brand awareness and creating demand at the end user and distributor level with a primary focus on the Hohmann & Barnard...

  • Store Manager

    4 weeks ago

    Sacramento, United States Ross Stores, Inc. Full time

    **Welcome to Ross Stores, Inc., where our differences make us stronger ** At Ross and dd’s, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of...

  • District Sales Manager

    3 days ago

    Sacramento, CA, United States Hohmann & Barnard Inc Full time

    Hohmann & Barnard Inc Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent. The successful employee will “own” all...

  • Director of Product Management, End-User Experience Monitoring

    1 week ago

    San Francisco, CA, United States CISCO Systems Full time

    ThousandEyes is looking for a Director of Product Management to continue the growth of our end-user experience monitoring business. The role includes direct product ownership and team responsibilities over our endpoint vantage points deployed on a diverse set of end-user devices and the ThousandEyes platform capabilities that bring the data to life. Helping...

  • CDL DRIVER

    4 weeks ago

    Atascadero, CA 93423, USA, United States Waste Management, Inc. Full time

    Sr. Commercial Drivers operate heavy-duty trucks with front or rear end load lift attachment. Drivers are responsible for providing the pick up service of containers filled with waste or recyclable material. Containers may weigh in excess of 1000 pou CDL Driver, Driver, CDL, Manager, Manufacturing, Vehicle

  • Cook | Part-Time| California Exposition

    4 weeks ago

    Sacramento, California, United States teamworkonline Full time

    OverviewThe Cook is responsible for preparing menu items utilizing cooking equipment in a fast-paced environment. The Cook must adhere to high food quality standards to ensure guest satisfaction. Portion control, food waste and sanitation are additional areas that the Cook must be aware of while operating in the kitchen. This role will pay an hourly wage of...

  • Cook | Part-Time| California Exposition

    3 weeks ago

    Sacramento, United States teamworkonline Full time

    OverviewThe Cook is responsible for preparing menu items utilizing cooking equipment in a fast-paced environment. The Cook must adhere to high food quality standards to ensure guest satisfaction.  Portion control, food waste and sanitation are additional areas that the Cook must be aware of while operating in the kitchen. This role will pay an hourly wage...

  • Manager In Training

    6 days ago

    Sacramento, United States AVM California Solutions Full time

    Job DescriptionJob DescriptionWe are looking for ambitious individuals with a strong work ethic to join our management trainee team in the new year! We bring on a carefully selected group of individuals who share our values and passion for building an exceptional company. We provide structured training and individualized development feedback that allows...

  • Management Trainee

    2 days ago

    Sacramento, United States AVM California Solutions Full time

    Job DescriptionJob DescriptionWe are looking for ambitious individuals with a strong work ethic to join our management trainee team in the new year! We bring on a carefully selected group of individuals who share our values and passion for building an exceptional company. We provide structured training and individualized development feedback that allows...