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Sr. Manager, Credit and Collections

4 months ago


Dublin CA, United States Snowflake Computing Full time

Build the future of data. Join the Snowflake team.As a Senior Manager of Credit and Collection, you will collaborate with business partners to ensure that the credit and collections processes are maintained, function smoothly and efficiently while mitigating risk. This role will be instrumental in process improvement, reporting the collections of outstanding accounts receivable and all other aspects of collections. You will be responsible for customer escalations and expected to drive towards resolution.We are looking for a highly organized, self-motivated individual who has a proven capability of prioritizing multiple responsibilities while meeting goals and deadlines. This role will be a key contributor to an exciting, fast-paced, high growth organization. We are looking for someone with a positive attitude and a desire to help strengthen our collection process to scale with the company’s long-term goals.This role will be based out of Dublin, Ca with occasional travel to San Mateo and annual international travel.WHAT YOU'LL DO :Perform analysis of collection practices and develop process improvementsWork with our internal sales and partner leadership teams on credit and collection issuesReview delinquent accounts, prepare monthly reports of high risk accounts for executive leadershipExecutive level reporting of cash, collections and other related metricsParticipate in and support systems improvements and focus on streamlining the collection processMaintain legal compliance with bankruptcy proceedingsDevelop future leadership through individual development plans, succession planning and mentorshipCollaborate with sales, partner, product and IT leadership teamsCFO quarterly deck preparation and presentationCAO monthly deck preparation and presentationWHAT YOU'LL NEED :5+ years of global leadership experience10+ years of credit and collections experienceAbility to make decisions in a fast paced ambiguous environmentHigh-tech industry experienceExcellent communication skills, both written and verbal, and strong customer service approach while adhering to company policies and proceduresAbility to influence leadership across all levels of the organizationMust be self-motivated, flexible and be able to change priorities in a challenging and fast-paced environment Participate in customer, executive level internal and external level meetingsOrder-to-cash business process management experienceBachelor’s degree in Accounting or Business preferredFlexibility to travel annually Financial savviness, ability to read financial information and make credit decisionsCollaboration with deal desk to review and negotiate terms and conditionsEvery Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.The following represents the expected range of compensation for this role: The estimated base salary range for this role is $132,000 - $189,000.Additionally, this role is eligible to participate in Snowflake’s bonus and equity plan.The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; at least 12 paid holidays; paid time off; parental leave; employee assistance program; and other company benefits.Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact?Job SummaryJob number: 7288985002Date posted : 2024-05-15Profession: Finance & AccountingEmployment type: Full Time