FRONT OFFICE ASSISTANT

2 weeks ago


PA United States Career Concepts Full time
Front Office Assistant

A local Erie company is seeking a Front Office Assistant who can thrive in a fast-paced environment and handle multiple responsibilities efficiently. The ideal candidate will possess strong organizational skills, exceptional attention to detail, and the ability to work independently without supervision. As a vital member of the team, you will be responsible for ensuring smooth order processing, accurate documentation, and excellent customer service.

Responsibilities

  • Process customer sales orders accurately and efficiently.
  • Generate shipping documentation (packing slips, BOL, invoices) for outgoing shipments.
  • Provide prompt and professional customer service via email.
  • Monitor and coordinate internal sales orders and shipping schedules.
  • Prepare and arrange shipments using FedEx and UPS websites.
  • Maintain accurate records of employee attendance and payroll hours.
  • Keep files organized and ensure all documentation is complete.
  • Answer phones, screen calls, and direct inquiries appropriately.

Qualifications and Skills

  • Minimum of 1 year of experience in clerical shipping or related field preferred.
  • Excellent communication and customer service skills.
  • Ability to work independently and prioritize tasks effectively.
  • Proficiency in Microsoft Office applications.
  • Familiarity with shipping procedures and documentation is a plus.
  • High school diploma or equivalent.

Benefits/Compensation

  • Full time
  • Monday through Friday
  • $14-$16/hour based on experience
  • Union position after probationary period
  • Weekly pay while employed through Career Concepts
  • Benefits available while employed through Career Concepts
  • Temp-To-Hire

Location

  • Erie, PA

About Career Concepts Staffing Services, Inc.

Career Concepts is the leading locally owned staffing company in Western Pennsylvania and New York, dedicated to connecting top-tier talent with exceptional opportunities. With a commitment to excellence, innovation, and ongoing growth, we pride ourselves on delivering unparalleled services to our clients and candidates.

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