APPOINTMENT COORDINATOR
3 weeks ago
If you are interested in joining the BEST team, please apply today
SUMMARY
Schedule service appointments for customers to bring in their vehicle in for needed maintenance.
ESSENTIAL DUTIES
* Answer inbound calls to schedule service appointments
* Confidently recommend/promote services
* Outbound customer satisfaction calls
* Respond to customer email & chats
* Confirm appointments and reschedule missed appointments
* Follow up with customers who are overdue for service
* Contact customers regarding marketing initiatives
* Log customer information and purify database.
* Make outbound calls to internet leads for sales department
* Follow up with customers who have visited the dealership
Benefits
* Medical
* Dental
* Vision
* Group Life Insurance (company paid)
* Supplemental Life Insurance
* Short-Term Disability
* Long-Term Disability
* Accident insurance
* 401(k)
* Vacation and PTO
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