Lead Solution Engineer

4 weeks ago


San Mateo CA, United States Freshworks Full time

Company DescriptionFreshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship. Job DescriptionPlease note: this role will be based in San Mateo, CA OR Denver, CO and requires a hybrid in-office presence.We are looking for Solution Engineer(s) to join our growing GTM team in North America. If you have great analytical skills and can approach problem solving in a methodical way, we want to talk to you. If you are a good speaker and can communicate effectively with a variety of audiences, we want to talk to you. If you believe that you can shine in a fast paced and high growth work environment, then we definitely want to talk to you. Hit us up and let's chat.Job Description:Manage all activities of the pre-sales resources with a particular region.As a business partner with sales management, manages the organizational effectiveness, efficiency, and alignment of all technical resources with product revenue goals.Provides advice and counsel to sales management in the effective use and deployment of technical resources.Must maintain close alignment with sales, support and implementation functions.Ensures compliance of pre-sales documentation. Internally qualifies sales opportunities in terms of customer technical requirements, competition.Work closely with our SMB and mid-market customers to identify and solve their most critical business problems.Support the sales team by conducting discovery calls and product demonstrations for our active deals. User requirement gathering, analysis, and scope definition, Wireframing, Creating Proof of Concept (POC), RFP, RFI responses.Conduct effective requirements gathering to clearly identify customer problems.Build and deliver compelling technical demonstrations of the Freshworks products.Articulate the value of Freshworks solutions to a variety of audiences.Be a lifelong learner and develop your skills continuously.Evangelize a refreshing user experience on the Freshworks platformQualificationsQualifications: Overall 8+ years of work experience with 4+ years of solution selling experienceSignificant experience in technology sales with a demonstrated aptitude for technology at the business and technical level.Demonstrated operations and organizational skills implementing and driving best practices in multi-office, cross-functional organizations.Extensive expertise supporting mid-market customers and creating service/support strategies.Strong organisational and analytical skills.Outstanding interpersonal skills, with a proven record of successfully building collaboration around important initiatives.Strong written and verbal communication skills.Successful track record of working and influencing matrixes organizations.Additional InformationThe annual salary range for this position for San Mateo is between $152,000-247,000 USD. Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level. Bonus/equity may be available. At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.SummaryType: Full-timeFunction: SalesExperience level: AssociateIndustry: Information Technology And Services


  • Solutions Engineer

    1 month ago


    San Mateo, United States The Rockridge Group Full time

    Job DescriptionJob DescriptionTITLE: SOLUTIONS ENGINEEROur CompanyCompany X is a pioneer in automating data engineering with the mission to make ready-to-use data available to anyone, anywhere. Recognized as a Gartner Cool Vendor, Company X is built on logical Data Products (Nexsets) at its core, resulting in a data platform that seamlessly offers...


  • San Mateo, United States Verkada Full time

    Who We Are Verkada is the largest cloud-based B2B physical security platform company in the world. Only Verkada offers six product lines — video security cameras, access control, environmental sensors, alarms, workplace and intercoms — integrated with a single cloud-based software platform. Designed with simplicity and scalability in mind, Verkada gives...


  • San Mateo, United States Verkada Full time

    Who We Are Verkada is the largest cloud-based B2B physical security platform company in the world. Only Verkada offers six product lines — video security cameras, access control, environmental sensors, alarms, workplace and intercoms — integrated with a single cloud-based software platform.   Designed with simplicity and scalability in mind, Verkada...


  • San Francisco, United States Afresh Full time

    Afresh is on a mission to eliminate food waste and make fresh food accessible to all. Our first A.I.-powered solution optimizes ordering, forecasting, and store operations for fresh food departments in brick-and-mortar grocers. With our Fresh Operating System, regional and national grocery retailers have placed $1.6 billion in produce orders across the US...


  • San Francisco, United States Afresh Full time

    Afresh is on a mission to eliminate food waste and make fresh food accessible to all. Our first A.I.-powered solution optimizes ordering, forecasting, and store operations for fresh food departments in brick-and-mortar grocers. With our Fresh Operating System, regional and national grocery retailers have placed $1.6 billion in produce orders across the US...

  • Lead Engineer

    1 week ago


    San Mateo, United States PatternAI, Inc. Full time

    PatternAI is an automated ML/AI platform that reveals critical patterns in data for narrow business problems that impact virtually every company in the world– such as automating customer segmentation, automated predictive analytics, conversational intelligence, and more. Our mission is to build the world’s most trusted intelligent machine in the cloud...


  • San Francisco, United States Saxon Global Full time

    Technology Our technology team works fast and smart. With San Francisco as our home, we take bringing new tech to market seriously, developing the latest in mobile technologies, scalable architecture, and the coolest in-store client experience. We love what we do and we have fun doing it. The Technology group is comprised of motivated self-starters and true...


  • San Mateo, United States Verkada Full time

    Who We Are Verkada is the largest cloud-based B2B physical security platform company in the world. Only Verkada offers six product lines - video security cameras, access control, environmental sensors, alarms, workplace and intercoms - integrated with a single cloud-based software platform. Designed with simplicity and scalability in mind, Verkada gives...


  • San Mateo, United States Okareo Full time

    Okareo - GenAI Platform for Model Evaluation and SafetyWe are building a platform for developers to accelerate validation and safe deployment of ML models to production. We help enterprises to deploy ML across more of their applications and to faster adopt LLMs, RAG, and broader NLP technology. We do this as an inherent part of SDLC and closely integrated...


  • San Mateo, United States Okareo Full time

    Okareo - GenAI Platform for Model Evaluation and SafetyWe are building a platform for developers to accelerate validation and safe deployment of ML models to production. We help enterprises to deploy ML across more of their applications and to faster adopt LLMs, RAG, and broader NLP technology. We do this as an inherent part of SDLC and closely integrated...


  • San Francisco, CA, United States Snyk Full time

    Job Description Every day, the world gets more digital thanks to tens of millions of developers building the future faster than ever. But with exponential growth comes exponential risk, as outnumbered security teams struggle to secure mountains of code. Snyk is a developer security platform that makes it easy for development teams to find, prioritize, and...

  • Solutions Lead

    3 weeks ago


    Sunnyvale, CA, United States Figure Full time

    Figure is an AI Robotics company developing a general purpose humanoid. Our Humanoid is designed for corporate tasks targeting labor shortages and jobs that are undesirable or unsafe. We are based in Sunnyvale, CA and require 5 days/week in-office collaboration.We are looking for a Solutions Lead to understand client’s use cases at their facilities,...


  • San Francisco, CA, United States Miro Full time

    This is an opportunity to be part of a stellar, global team, with a dedicated focus on Miro's security and compliance capabilities? The Solutions Engineering team partners with our go-to-market teams and internal teams in a pre-sales capacity leading our most sophisticated customers with the value of Miro’s platform. The team is geographically located...

  • Solutions Engineer

    3 days ago


    San Francisco, CA, United States CommandBar Full time

    Solutions Engineer @ CommandBar As one of the first points of contact with our prospective customers, you will provide exceptional technical assistance and support for our customers during their sales and customer journey at CommandBar. You will work closely with our Sales, Customer Success, and Engineering teams to architect the successful deployment of...


  • San Francisco, United States Airwallex Full time

    At Airwallex (airwallex.com) , we’re building the future of global finance on one platform. Founded in 2015 in Melbourne, Airwallex is the leading financial technology platform for modern businesses to grow beyond borders. With one of the world’s most powerful payments infrastructure, our technology empowers businesses of all sizes to accept payments,...


  • San Jose, CA, United States PayPal Full time

    What you need to know about the role -As a Senior Engineering Manager at PayPal, you will be at the forefront of shaping the future of digital payments within the Shopping organization, responsible for building the consumer-facing rewards program. Leveraging your extensive experience in the ads sector, your leadership will be instrumental in driving the...


  • San Francisco, CA, United States Robust Intelligence Inc. Full time

    Robust Intelligence 's mission is to eliminate AI Risk. As the world increasingly adopts AI into automated decision processes, we inherit great risk. Our flagship product is built to be integrated with existing AI systems to enumerate and eliminate risks caused by unintentional and intentional (adversarial) failure modes. Our Generative AI Firewall...


  • San Mateo, United States CareerBuilder Full time

    The FlutterFlow Enterprise Solutions Teams helps customers build cross-platform (iOS, Android, Web, Desktop) applications and Proof of Concepts (POCs) for critical business applications. This team works closely with customers and partners to design, implement, test, and deploy large-scale FlutterFlow based applications (e.g. 1M+ users). Were looking for...

  • Solutions Engineer

    4 days ago


    San Francisco, United States Unstructured Technologies Full time

    Unstructured.io is a cutting-edge technology company at the forefront of developing innovative solutions to enable the widespread adoption of AI workflows. We are automating away the most challenging aspects of the emerging AI tech stack–processing and extracting insights from unstructured data. Our mission is to empower users with actionable insights...

  • Solutions Engineer

    3 days ago


    San Francisco, CA, United States Saxon Global Full time

    Key Responsibilities include, but are not limited to: • Design and develop Adobe Analytics/ Google Analytics solution and technical implementation documentation for web and app platforms • Assist Product and Marketing Teams in defining business critical KPIs for Web & Mobile analytics reporting • Ensure data accuracy with on-going QA, audits and...