PATIENT SERVICE COORDINATOR
4 weeks ago
Join one of the largest healthcare systems in the Baltimore-Washington metro region also recognized as one of the \Healthiest Maryland Businesses\. Apply today and learn how MedStar Health can be your next great career move
As a Patient Service Coordinator at Medstar, you will be responsible for providing the best customer service to patient by greeting them with a warm and friendly smile, checking in/out processes, gathering demographic information, insurance verifications, as well taking copayments and scheduling.
Primary Duties:
- Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner.
- The Patient Service Coordinator manages the intake of patients into the practice, screens for emergent conditions, registers, verifies and explains patient responsibility for payment.
- Performs check in and check out procedures by inputting patient charges and verify demographic and insurance information.
- Coordinates efficient patient flow through the practice or hospitalize department assigned.
- Supports organization initiatives related to new technology , clinical programs and improving the patient experience.
Qualifications:
- 6 months - 1 yr . providing high quality customer service required , preferably in a health care setting. ICD 9 and 10 Code Experience preferred.
- High School Diploma or GED required .
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