PATIENT RELATIONS LIAISON
1 month ago
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.
EOE
Position Information:
The Patient Relations Liaison is responsible for the intake collaboration and resolution of patient and family complaints/grievances. Responds to patient and patient family complaints /grievances resolving patient issues whenever possible and reporting unresolved issues for investigation and follow-up. Works daily with private protected information and sensitive situations. Works independently consistently utilizing existing policies to address complaints and grievances in a manner that maintains organizational compliance with regulatory guidelines. Maintains the patient complaint/grievance database identifies and recommends trends for process improvement. Works one-on-one with supervisors managers directors providers etc. to resolve concerns improve performance and enhance patient experience.
Experience Requirements:
5 Years Related Position Experience Required
Education Required:
Bachelor's Degree Required
Licensure/Certification Requirements:
Not Applicable
Hours of Work:
Monday-Friday, 8:30 a.m.-5:30 p.m.
Weekend Requirements:
No Weekends
Call Requirements:
Not applicable
-
Patient Account Liaison
1 month ago
Raleigh, United States Raleigh Orthopaedic Clinic Full timeJob DescriptionJob DescriptionFull-Time Position - ROC Surgery Patient Account Liaison - : Patient Account Liaison will be responsible for counseling patients regarding surgery costs and insurance coverage/benefits. This position will provide patients with assistance regarding their health plan benefits coverage and responsibility, as well as counsel...
-
Patient Account Liaison
3 weeks ago
Raleigh, United States Raleigh Orthopaedic Clinic Full timeJob DescriptionJob DescriptionFull-Time Position - ROC Surgery Patient Account Liaison - : Patient Account Liaison will be responsible for counseling patients regarding surgery costs and insurance coverage/benefits. This position will provide patients with assistance regarding their health plan benefits coverage and responsibility, as well as counsel...
-
Patient Account Liaison
2 weeks ago
Raleigh, United States Raleigh Orthopaedic Clinic Full timeJob DescriptionJob DescriptionPatient Account Liaison Surgery Center - Full-Time Position. Patient Account Liaison will be responsible for counseling patients regarding surgery costs and insurance coverage/benefits. This position will provide patients with assistance regarding their health plan benefits coverage and responsibility, as well as counsel...
-
Clinical Liaison
3 weeks ago
Raleigh, United States Raleigh Outlier - Select Specialty Hospital - Durham Full timeOverview Critical Illness Recovery Hospital Clinical Liaison (RN / RRT) Select Specialty Hospital - Durham *This position requires driving to referring hospitals in North Carolina. See the hospital list below.* At Select Specialty Hospitals, a division of Select Medical, we care for chronically and critically ill or post-ICU patients who require...
-
Patient Liaison
3 weeks ago
Raleigh, United States North Carolina Retina Associates Full time $18 - $22Duties and Responsibilities:Opens all practice mail daily, processes, and/or distributes.Answers patient billing questions.Process and post patient payments.Research and resolve incorrect patient addresses.Responsible for assisting patients with resolving COB issues.Responsible for phone calls to and from members, providers, and other insurance carriers to...
-
HCM HOSPICE LIAISON 1
4 weeks ago
Wilmington, NC 28403, USA, United States Liberty Healthcare Management Full timeLiberty CaresWith Compassion***Due to Liberty's continued growth, we are expanding our Sales & Marketing Team!At Liberty Hospice we understand the unique needs of our patients and families facing terminal illness. That is why Liberty Hospice provides our hospice patients with state-of-the-art care and pain management services, delivered by our specially...
-
Project Liaison-General Office
1 month ago
Raleigh, United States ARCO Restoration Full timeProject Liaison Job SummaryProject Liaison Duties and Responsibilities : First on the phone (Answer & disperse calls as needed) Assist project manager(s) in sending work orders, material selections, & misc paperwork. Key new projects & monitor moving parts of the project keeping them synchronized and moving forward, while fulfilling the client expectations...
-
HOME CARE AND HOSPICE LIAISON
4 weeks ago
Durham, NC 27701, USA, United States Liberty Healthcare Management Full timeLiberty CaresWith CompassionAt Liberty Home Care and Hospice we know that following an illness, trauma or surgery, the ability to recover at home can greatly improve patient outcomes. Our healthcare professionals are dedicated to offering recovery with independence to our patients.We are currently seeking an experienced:HOME CARE & HOSPICE LIAISONFull...
-
Patient Relations Representative
6 days ago
Wayne County, NC, United States North Carolina Dept of Health and Human Services Full time**Description of Work**: - This position is designated **Mandatory** and must report or stay - over during adverse weather events. **_ Cherry Hospital_** **_ _**_A Place of Hope, Care, and Recovery_** This position serves as the contact person for all the clients assigned to them. Clients are assigned alphabetically each morning from the admissions...
-
Clinical Liaison. Job in Raleigh Allied-IT Jobs
2 weeks ago
Raleigh, United States Select Medical Corporation Full timeOverview Critical Illness Recovery Hospital Clinical Liaison (RN/RRT) Select Specialty Hospital - Durham This position requires driving to referring hospitals in North Carolina. See the hospital list below.* At Select Specialty Hospitals, a division of Select Medical, we care for chronically and critically ill or post-ICU patients who require extended...
-
Clinical Liaison. Job in Raleigh Allied-IT Jobs
2 weeks ago
Raleigh, United States Select Medical Corporation Full timeOverview Critical Illness Recovery Hospital Clinical Liaison (RN/RRT) Select Specialty Hospital - Durham This position requires driving to referring hospitals in North Carolina. See the hospital list below.* At Select Specialty Hospitals, a division of Select Medical, we care for chronically and critically ill or post-ICU patients who require extended...
-
Clinical Liaison. Job in Raleigh Allied-IT Jobs
2 weeks ago
Raleigh, North Carolina, United States Select Medical Corporation Full timeOverview Critical Illness Recovery Hospital Clinical Liaison (RN/RRT) Select Specialty Hospital - DurhamThis position requires driving to referring hospitals in North Carolina. See the hospital list below.* At Select Specialty Hospitals, a division of Select Medical, we care for chronically and critically ill or post-ICU patients who require extended...
-
Hospice Community Liaison
1 month ago
Durham, NC, United States Liberty Healthcare Management Full timeAt Liberty Home Care and Hospice we know that following an illness, trauma or surgery, the ability to recover at home can greatly improve patient outcomes. Our healthcare professionals are dedicated to offering recovery with independence to our patients. HOME CARE & HOSPICE LIAISON Full Time (Perform health care institution and physician office...
-
Hospice Community Liaison
4 days ago
Durham, NC, United States Liberty Health Full timeLiberty Cares With Compassion At Liberty Home Care and Hospice we know that following an illness, trauma or surgery, the ability to recover at home can greatly improve patient outcomes. Our healthcare professionals are dedicated to offering recovery with independence to our patients. HOME CARE & HOSPICE LIAISON Full Time (Covering Durham, Orange, & Person...
-
Raleigh, United States North Carolina Jobs Full timePosition Type: Student Support Services/Counselor Date Posted: 6/6/2024 Location: Location may vary Closing Date: Open Until Filled District: Onslow County Public Schools POSITION TITLE: Military Dependent Liaison Counselor REPORTS TO: Executive Director of HR & Student Services BEGINNING DATE: Open Until Filled NATURE OF WORK: The Military Dependent...
-
Raleigh, United States North Carolina Jobs Full timePosition Type: Student Support Services/Counselor Date Posted: 6/6/2024 Location: Location may vary Closing Date: Open Until Filled District: Onslow County Public Schools POSITION TITLE: Military Dependent Liaison Counselor REPORTS TO: Executive Director of HR & Student Services BEGINNING DATE: Open Until Filled NATURE OF WORK: The Military Dependent...
-
Patient Insurance Representative
1 month ago
Raleigh, United States WakeMed Full timeAbout WakeMed: Position Information: The Patient Insurance Representative will help patients seamlessly navigate complex billing financial and insurance workflows. The Patient Insurance Representative is responsible for coordinating with physician practices and insurance companies to obtain authorization for scheduled surgeries and procedures. The Patient...
-
Patient Insurance Representative
2 weeks ago
Raleigh, United States WakeMed Full timeAbout WakeMed: Position Information: The Patient Insurance Representative will help patients seamlessly navigate complex billing financial and insurance workflows. The Patient Insurance Representative is responsible for coordinating with physician practices and insurance companies to obtain authorization for scheduled surgeries and procedures. The Patient...
-
RN Clinical Liaison
5 days ago
US-NC-Elizabeth City Gentiva Hospice Full timeOur Company: Gentiva Hospice is a member of the Gentiva family – an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for...
-
Patient Coordinator
3 weeks ago
Raleigh, United States Raleigh Radiology Full timeJob DescriptionJob DescriptionDescription:I. INTRODUCTIONA. This position is located within Raleigh Radiology facilities, and free-standing outpatient imaging centers located in Wake County, N.C., and surrounding areas. B. Work hours are Monday & Friday, 6:30 am -3:00 pm, and Tuesday, Wednesday, and Thursday, 8:00 am - 4:30 pm.C. The primary function of a...