CLIENT SERVICE COORDINATOR

3 weeks ago

Eden Prairie MN USA, United States Banfield Pet Hospital Full time
Client Service Coordinator needed for Banfield Pet Hospital in Eden Prairie

SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator (CSC) drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

ESSENTIAL RESPONSIBILITIES AND TASKS

* Live and exemplify the Five Principles of Mars, Inc. within self and team.
* Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
* Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients.
* Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
* Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services
* Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
* Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
* Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
* Conduct administrative functions as necessary.
* Other job duties as assigned.

SPECIAL WORKING CONDITIONS

* Ability to work at a computer for long periods of time.
* Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
* Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
* Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.

EXPERIENCE, EDUCATION AND/OR TRAINING

* High School Diploma or equivalent preferred.
* Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
* One year related experience required with customer service preferred.
* Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred.

Start your Banfield Career as a Client Service Coordinator. Learn more about the impact you can make as part of a Banfield hospital team and see how we support the wellness of our people and profession at https://jobs.banfield.com/

  • Client Services Advocate- Small Group

    2 weeks ago

    Eden Prairie, United States Christensen Group, Inc. Full time

    Demonstrate general knowledge of agency carriers, carrier/brokerage marketing and underwriting to coordinate with insurance companies to address client issues and solve client problems. Demonstrate professionalism daily appearance, approach, leader Client Service, Advocate, Insurance, Business Services, Client

  • Client Services Advocate- Large Group

    1 day ago

    Eden Prairie, United States Christensen Group, Inc. Full time

    Demonstrate general knowledge of agency carriers, carrier/brokerage marketing and underwriting to coordinate with insurance companies to address client issues and solve client problems Demonstrate professionalism daily appearance, approach, leaders Client Service, Advocate, Insurance, Client Relations, Business Services, Benefits

  • Service Coordinator

    22 hours ago

    Eden Prairie, United States The Maintenance Team, Inc Full time

    WHO WE ARE The Maintenance Team (TMT) pioneered the concept of total building maintenance. Today, with 35 years of experience, we continue to lead the field in comprehensive commercial facility maintenance services. Our mission is to provide first-class, single-source repair and maintenance solutions to commercial property owners, managers, and brokers. With...

  • Service Coordinator- Employee Benefits

    5 days ago

    Eden Prairie, United States Christensen Group Insurance Full time

    Job Type Full-timeDescriptionWho Is Christensen Group? Founded in 1952 and 100% employee-owned, Christensen Group is the largest locally owned, independent insurance and employee benefits agency in Minnesota. At Christensen Group, we treat our employees like people. We care about our clients; we care about the carrier partners, and we care about one another;...

  • Service Coordinator- Employee Benefits

    3 days ago

    Eden Prairie, United States Christensen Group Insurance Full time

    Job Type Full-time Description Who Is Christensen Group? Founded in 1952 and 100% employee-owned, Christensen Group is the largest locally owned, independent insurance and employee benefits agency in Minnesota. At Christensen Group, we treat our employees like people. We care about our clients; we care about the carrier partners, and we care about one...

  • Client Manager

    1 week ago

    Eden Prairie, United States Christensen Group Insurance Full time

    Full-time position in Eden Prairie, MN Who Is Christensen Group? Founded in 1952 and 100% employee-owned, Christensen Group is the largest locally owned, independent insurance and employee benefits agency in Minnesota. At Christensen Group, we treat our employees like people. We care about our clients, we care about the carrier partners and we care about one...

  • Client Manager

    3 weeks ago

    Eden Prairie, United States Christensen Group Insurance Full time

    Full-time position in Eden Prairie, MN Who Is Christensen Group? Founded in 1952 and 100% employee-owned, Christensen Group is the largest locally owned, independent insurance and employee benefits agency in Minnesota. At Christensen Group, we treat our employees like people. We care about our clients, we care about the carrier partners and we care about one...

  • Client Advocate

    2 weeks ago

    Eden Prairie, United States Christensen Group Insurance Full time

    Full-time position in Eden Prairie/Waite Park/Remote Who is Christensen Group? Founded in 1952 and 100% employee-owned, Christensen Group is the largest locally owned, independent insurance and employee benefits agency in Minnesota. At Christensen Group, we treat our employees like people. We care about our clients, we care about the carrier partners and we...

  • Client Manager

    4 weeks ago

    Eden Prairie, United States Christensen Group Insurance Full time

    Job Type Full-timeDescriptionWho Is Christensen Group? Founded in 1952 and 100% employee-owned, Christensen Group is the largest locally owned, independent insurance and employee benefits agency in Minnesota. At Christensen Group, we treat our employees like people. We care about our clients, we care about the carrier partners and we care about one another;...

  • Client Manager and Leader

    2 days ago

    Eden Prairie, United States Christensen Group Full time

    *Who Is Christensen Group? *Founded in 1952 and 100% employee-owned, Christensen Group is the largest locally owned, independent insurance and employee benefits agency in Minnesota. At Christensen Group, we treat our employees like people. We care about our clients, we care about the carrier partners and we care about one another; professionally and...

  • Client Manager and Leader

    3 weeks ago

    Eden Prairie, United States Christensen Group Full time

    *Who Is Christensen Group? *Founded in 1952 and 100% employee-owned, Christensen Group is the largest locally owned, independent insurance and employee benefits agency in Minnesota. At Christensen Group, we treat our employees like people. We care about our clients, we care about the carrier partners and we care about one another; professionally and...

  • Client Manager

    3 weeks ago

    Eden Prairie, United States Christensen Group Insurance Full time

    Job Type Full-timeDescriptionWho Is Christensen Group? Founded in 1952 and 100% employee-owned, Christensen Group is the largest locally owned, independent insurance and employee benefits agency in Minnesota. At Christensen Group, we treat our employees like people. We care about our clients, we care about the carrier partners and we care about one another;...

  • Service Coordinator- Employee Benefits

    5 days ago

    Eden Prairie, United States Christensen Group Full time

    Manage a portion of a book of business for select accounts - Stop gap/backup for turnover and growth - Assist with new hire onboarding - Back-office service team needs such as: - Building and printing benefit and new hire guides - EASE support- resea Benefits, Coordinator, Employee, Brokerage, Service, Retail, Insurance

  • Solutions Client Executive

    2 weeks ago

    Eden Prairie, United States Insight Enterprises, Inc. Full time

    Solutions Client Executive Eden Prairie, MN, US Requisition Number: 96670 Insight Enterprises is a Fortune 500 Solutions Integrator helping organizations accelerate transformation by unlocking the power of people and technology. With a 35-year foundation in hardware and software supply chain augmenting our deep expertise in cloud, data, AI, cybersecurity...

  • Collections Claim Representatives

    4 days ago

    Eden Prairie, United States Viking Client Services, LLC Full time

    Job DescriptionJob DescriptionNow Hiring Collections Claim Rep'sMake Your Own Schedule-after training the schedule will vary between 7am-7pm for a total of 40 hours a week.No Experience Necessary. We Will Train!No Weekends2 Weeks Paid Training - Training schedule is 8am-4:30pm Monday-FridayWork on-site or remotely.Benefits - Full Benefits Package, PTO, &...

  • Engineering Systems Coordinator

    2 days ago

    Eden Prairie, United States Wood LLP Full time

    Wood Engineering Systems Coordinator Wood has an opportunity for an Engineering Systems Coordinator to join our team in Qatar on a long-term basis. This role requires extensive interface with multi-location project execution teams as well as Project Systems personnel across the world. The selected candidate will be expected to work in a multidiscipline,...

  • Construction Project Coordinator

    24 hours ago

    Eden Prairie, United States AEC Resources Full time

    Job DescriptionJob DescriptionThe Construction Project Coordinator plays a pivotal role in the execution of HVAC construction projects by providing essential administrative support to the project team. Fulltime position with outstanding salary and benefitsEvery Friday afternoon offTraining and mentoring providedNumerous advancement opportunities within a...

  • Office Coordinator

    3 weeks ago

    Eden Prairie, United States HUB International Limited Full time

    Great opportunity to join the HUB team in Eden Prairie, MN! Are you a bright, outgoing, people-oriented person? If so, this is the career for you. At HUB, we value education and continuous learning and are excited to assist you along your career deve Office Coordinator, Coordinator, Business Services, Office, Business

  • Construction Project Coordinator

    3 days ago

    Eden Prairie, United States AEC Resources Full time

    Job DescriptionJob DescriptionThe Construction Project Coordinator plays a pivotal role in the execution of HVAC construction projects by providing essential administrative support to the project team. Fulltime position with outstanding salary and benefitsEvery Friday afternoon offTraining and mentoring providedNumerous advancement opportunities within a...

  • Office Support Coordinator

    1 day ago

    Eden Prairie, United States League of Minnesota Cities Full time

    The Office Support Coordinator supports City operations by welcoming and assisting external customers and ensuring that internal shared services (such as copying, mail services, and office supplies) are provided efficiently and effectively. Support, Coordinator, Office, Business Services