NEW PATIENT SCHEDULER
2 weeks ago
This is a part-time position, hours: 7-11 a.m. 5 days per week.
Essential Responsibilities:
* Timely answering of all telephone inquiries from potential new patients.
* Delivers superior patient service on all inbound and outbound calls/contacts, emails, and/or chat sessions.
* Instructs patients desiring new patient appointments to complete required registration forms (either by internet, email, fax, or mail).
* Logs patient calls daily.
* Routes registration forms to appropriate contact at each location and/or business office representative.
* Maintains monthly log for new patient referral spreadsheet.
* Mail new patient packet to potential new patients when requested.
* Maintains patient confidentiality.
* Other duties as assigned.
Education and/or Experience:
* High School Diploma required
* Bilingual (Spanish) applicants are encouraged to apply
* 1-2 years patient contact/scheduling experience
* Demonstrated knowledge of HIPAA compliance and requirements
* Ability to exhibit computer proficiency in Microsoft and EMR platforms and programs.
* Superior organizational and time management skills
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