VolP & Unified Communications Specialist with Security Clearance

3 weeks ago


Scott Air Force Base IL United States Leidos Full time
R-00134301 Description Our customer, Defense Information Systems Agency (DISA), acts as the provider of Defense Information System Network (DISN) services to the department of Defense (DoD) and other government organizations.  The core telecommunications capabilities supported by GSM-O II enables the Warfighter to meet operational needs by providing world-wide telecommunications supporting natural disaster relief, peacetime humanitarian assistance, regional conflicts, and on-going strategic deterrence activities.  This position is for the Unified Capabilities O&M Incident Management Desk within DISA’s 24x7 Network Operations Center (NOC) on Scott Air Force Base, Illinois supporting worldwide voice and video services.  Shift work to include nights and weekend duty is required
Position may include extended periods of sitting while on a computer or phone and speaking with customers
Job Responsibilities:
• Conduct network and telecommunications system incident investigation.
• Monitor DoD-wide voice/video support hardware and services (legacy and current offerings): Voice telephony switching on Unclassified and Classified networks, mobile flyaway kits, Voice Internet Service Provider (VISP), and Video Teleconferencing (VTC) systems.
• Maintain, troubleshoot, document and repair network devices to include phone systems, call managers, VTC’s, network infrastructure and trunk circuits.
• Analyze network and telecommunications alarms and identify potential issues/solutions.
• Identify, recommend, and implement simple solutions for smooth continuing operation of the DISN network as capacity needs change.
• Conducts training of newly hired technicians.
• Works under limited to no direct supervision.
• Other job requirements as assigned
Minimum Qualifications:
• Proficiency in two or more of the following: TDM telephone switches, VoIP, Call Manager, VTC systems
• Competency in two or more of the following devices/vendors: CISCO, Juniper, Nortel, ACME Packet, Oracle, Palo Alto, Session Boarder Controllers (SBC), H.323 endpoints.
• Ability to perform troubleshooting, configuration, and restoration of services across multiple platforms.
• General understanding of IP and transport network topologies.
• High School Diploma and 2-4 yrs of relevant technical experience.
• Must hold Current DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) prior to start date.
• Ability to participate in a 24/7 shift work environment, to include working nights and weekends.
• Must have an active, in-scope US Top Secret Government issued security clearance, with the eligibility to obtain a Top Secret/SCI clearance upon offer award.
• Due to the nature of the work and contract requirements, US Citizenship is required
Desired Qualifications
• Knowledge surrounding two or more of the following: Routers, Switches, PRI’s, SBC, Video Gatekeepers, Network Monitoring Systems, and cryptography operation/configuration
• Understanding of Session Initiated Protocol (SIP) messaging
• Technical Control Facility experience.
• Ticketing systems experience is a plus.
• Network+, CCNA, JNCIA, and similar/relevant certifications are also desirable.
• Customer service experience.
• Associates or Bachelor’s degree desirable
GSMO #O&M Original Posting Date: 2024-04-24
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above
Pay Range: Pay Range $48,100.00 - $86,950.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary
Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

  • Scott Air Force Base, United States Piper Companies Full time

    Piper Companies is seeking a Sr. Unified Communcation Specialist to join a premier federal contracting company based out of Scott Air Force Base. The Sr. Unified Communication Specialistis responsible for supporting network and telecommunications devices for a DoD end customer. Responsibilities of the Sr. Unified Communication Specialist include: ...


  • Scott Air Force Base, United States C3EL Full time

    Job DescriptionJob DescriptionC³EL has a great opportunity for a Unified Capabilities Controller who will support DISA at Scott AFB, IL. DISA acts as the provider of GIG/DISN to the DoD and other national security organizations.You'll be supporting the UC Desk within DISA's 24/7/365 Network Operations Center.This position requires rotating shift...


  • Hill Air Force Base, United States Global Enterprise Services, LLC Full time

    Job DescriptionJob DescriptionThe Unified Communications Operational Engineer provides technical direction and engineering knowledge for communications activities including planning, designing, developing, testing, installing and maintaining large communications networks. Ensures that adequate and appropriate planning is provided to direct building...


  • Scott Air Force Base, United States TEKsystems co Allegis Group Full time

    **MUST HAVE AN ACTIVE SECRET CLEARANCE & COMPTIA SECURITY + CERTIFICATION** Duties & Responsibilities: • Assists customers with IT requests and issues• Answers customer phone calls and emails, log incidents and conduct basic troubleshooting of hardware/software/network and peripheral device issues using FAQs, knowledge base and other guides• Provides...


  • Scott Air Force Base, United States RMantra Solutions Inc. Full time

    SATCOM Network Support Specialist Clearance: DoD SecretCertification: DoD 8570, IAT Level II – SEC+Location: Scott Air Force Base, ILWork Schedule: 100% Onsite POSITION SUMMARY:This position supports the Defense Information Systems Agency (DISA) Enterprise SATCOM Gateway Services (ESGS), providing 24/7/365 technical and operational support to tactical...


  • Scott Air Force Base, United States TEKsystems co Allegis Group Full time

    Top Skills' Details1. Secret clearance2. IAT level III cert3. 1-4 years for RMF, eMass Job DescriptionThe Security Engineer III provides technical support in the areas of vulnerability assessment, risk assessment, network security, product evaluation, and security implementation. Responsible for designing and implementing solutions for protecting the...


  • Hanscom Air Force Base, United States Abacus Technology Corporation Full time

    OverviewAbacus Technology is seeking a Telecommunications Specialist to provide technical support for strategic network and information services at Hanscom AFB. This is a full-time position.ResponsibilitiesDesign or configure voice, video, and data communications systems.Supervise installation and post-installation service and maintenance.Qualifications5+...

  • AV/VTC Technician

    1 week ago


    Scott Air Force Base, United States Raydon Corporation Full time

    Overview By Light is supporting the Managed Information Technology Service (MITS) Enterprise Support Managed Services effort for the United States Transportation Command (USTRANSCOM). USTRANSCOM provides command and control (C2) for the synchronized transportation, distribution, and sustainment of personnel and assets, making possible the projection and...


  • Scott Air Force Base, United States TEKsystems co Allegis Group Full time

    Candidate must be able to be on site at Fort Meade or Scott AFB daily. At a minimum, a Secret clearance and Security + certification is required upon the start of employment at a minimum. Primary Responsibilities Assist with designing, developing and implementing DevOps capabilities across various project teams. Must be able to effectively plan and...


  • Scott Air Force Base, United States Blue Sky Innovative Solutions LLC Full time

    SUMMARYBlue Sky is seeking highly skilled and experienced Political Military Analysts to support ourclient, USTRANSCOM. The successful candidate will be responsible for providing strategic all-source analysis products and assessments on political and military issues, including regionalstability, foreign military and security forces, insurgent organizations,...

  • Network Administrator

    4 weeks ago


    Bolling Air Force Base, United States Nicholson Staffing Solutions Full time

    As part of our innovative program, you'll engage in crafting and implementing cutting-edge strategies to elevate enterprise connectivity. The focus includes design, transition, operations, and continual service improvement to include tech modernization, tech refresh, and activities associated with LANs, WANs, and Unified Communication services. Here's a...

  • Data Engineer

    2 days ago


    Scott Air Force Base, United States Eagle Technology Group Full time

     Eagle Technology Group is seeking a detail-oriented Data Engineer who can map legacy data structures and processes to newly developed data structures and processes.  This analyst position is focused on designing application interfaces for a new large-scale application.  The key deliverables will be detailed interface data map documentation, including...


  • Scott Air Force Base, United States TEKsystems co Allegis Group Full time

    Network Support Analyst @ Scott Air Force Base! PRIMARY RESPONSIBILITIES:•Provide technical support for the design, implementation, and integration of network changes and sustainment.•Assist in the planning and performing of analytical research, design development, and other assignments in conformance with design, engineering and customer specifications....

  • Data Analyst

    2 weeks ago


    Scott Air Force Base, United States C5T Corporation Full time

    Job DescriptionJob DescriptionData Analyst (Department of Defense Federal Security Clearance Required)C5T Corporation is a Woman-Owned, Certified Service-Disabled, Veteran-Owned Small Business headquartered at Scott AFB, Illinois. Founded in 2005 by three veterans, we value practical, innovation-minded people with a passion for successful mission...


  • Scott Air Force Base, United States CEdge Software Consultants Full time

    Hi , Hope you are doing great. We have some immediate requirement for System Administrator position.please check the below details and let me know if you are interested for the profile. DESIGNATION: System AdministratorLOCATION: Scott AFB, ILDuration: 2 YEARSSECRET CLEARANCE REQUIREDCOMTIA SECURITY+ CERFICATION NEEDED Overall Assignment Description: CEdge...


  • Scott Air Force Base, Illinois, United States SAIC Career Site Full time

    Description The National Security Customer Group of SAIC is seeking an Audio Visual Engineer to support an IT Service Management effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois. The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support...


  • Scott Air Force Base, United States Xenith Solutions Full time

    Job DescriptionJob DescriptionXenith Solutions is a small family focused business where we focus on taking care of our employees and customers equally.  We are focused on serving Federal / Civilian, Defense and Intelligence organizations with superior service.  If you want to be a part of a rapidly growing business with an exceptional culture, then you...


  • Scott Air Force Base, United States TEKsystems co Allegis Group Full time

    RIMARY RESPONSIBILITIES:• This position is responsible for monitoring the entire lifecycle of trouble tickets.• Demonstrates working knowledge of high visibility customer ticket.• Analyze status of tickets and verify next action is clear and concise.• Monitor ticket queue to ensure contract performance goals are met.• Design reports to track and...


  • Scott Air Force Base, United States TEKsystems co Allegis Group Full time

    The successful candidate will support operational sustainment engineering and maintenance of the next generation DRSN IP voice transport network. Systems include Defense Red Switch Network voice transport IP infrastructure, and C2 communication systems. The position requires deep understanding of and ability to apply principles, theories, and concepts of a...


  • Scott Air Force Base, United States Centuria Inc. Full time

    Job Title: Network Operations Specialist (Unit Line MX) Location: Scott AFB Responsibilities: • Provide Unit Line Maintenance defined as day-to-day operations which differs from the life cycle support provided by the Cyberspace Vulnerability Assessment/Hunter (CVA/H) PMO. • Install, configure, document, and test 67 CW and CVA/H components for...