Customer Service Representative with Security Clearance
4 weeks ago
* Direct all incoming documentation to the appropriate person or database within 2 business days of receipt.
* Deliver priority messages based on urgency.
* Capture details of all actions in shared log or within the appropriate PeopleSoft security modules.
* Return all phone messages within one business day of receipt.
* Coordinate customer support activities across all Personnel Security Branches as customer inquiries are received to deliver the applicable answers.
* Create and deliver reports and applicable procedure updates on or before the suspense date and with 100 percent accuracy when requested by Division Chief. What Required Skills You'll Bring: * Active TS with SCI eligibility and ability to successfully complete a polygraph examination.
* Bachelor's degree in security or criminal justice or equivalent experience in a related field
* 7 - 10 years of relevant work experience. What Desired Skills You'll Bring: * Experience with DISS, Scattered Castles, NP2 Portal * Experience processing biometric data to include fingerprints. Minimum Clearance Required to Start: Top Secret This position is part of our Federal Solutions team. Our Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our diverse, intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now. We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle Parsons is an equal opportunity employer committed to diversity, equity, inclusion, and accessibility in the workplace. Diversity is ingrained in who we are, how we do business, and is one of our company's core values. Parsons equally employs representation at all job levels for minority, female, disabled, protected veteran and LGBTQ+. We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars Imagine next and join the Parsons quest-APPLY TODAY
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Springfield, United States Leidos Full timeR-00135102 Description The National Security Sector at Leidos has an opening for a Senior Industrial Security Representative work at a customer site located in Springfield, VA. This is an opportunity to use your experience in SCI and collateral security programs in support of our operations. Primary ResponsibilitiesList daily duties and/or specific job...
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