Knowledge Management Specialist: Knowledge Mgmt.
2 weeks ago
* Lead the execution of the KM strategy based on the client’s vision, knowledge, solutions and tools to advance human ability of the workforce to adopt change,
* Support the ongoing delivery of a tailored training process to cover governance, workforce interface development, and data focused foundation for knowledge,
* Monitors the quality and effectiveness of KM documentation in the enterprise and education outcomes, including developing educational resources and/or facilitating training sessions,
* Guide process improvement efforts by identifying knowledge gaps, propose solutions, and lead development teams as required,
* Advises on knowledge sharing through the organizational business processes and IT systems leveraging modern best practices and culture change goals,
* Provide constant communication between the internal teams and client; operate as the liaison between stakeholders/client and internal leadership to support knowledge base content creation and maintenance,
* Work with multiple commercial and governmental agencies to facilitate/support technical and operational projects in support of digital transformation,
* Leverage working relationships with cross functional teams to collaborate in the development of innovative technical solutions,
* Provides support for the establishment and nurturing of communities of practice, including workshops, one-on-one guidance, and troubleshooting,
* Integrates with the IT services and chief technology teams in an organization to translate core technology, cloud services, and governance requirements to KM functional and tool architecture, and
* Leads the technical champion community in acquiring innovative new technology based on workforce needs, and
* Other duties as assigned.(Senior-Level) Responsibilities include the above and include: * Communicate the KM strategy throughout the enterprise using various methods, oversees the delivery of the message down to technical teams, leadership, and content / data stewards,
* Offer expertise in evolving the overall organizational digital transformation and ensures that the KM strategy aligns and matures with the organization,
* KM lead point of contact across the organization in the continued drive in the use of knowledge sharing automation and becoming a Subject Matter Expert (SME) on the relevant applications,
* Guide process improvement efforts by identifying knowledge gaps, propose governance solutions, and lead development teams in the automation of the new process,
* Provides technical guidance to the team of developers in refining current tools, implementing new technologies, and executing new initiatives,
* Provide support for the establishment and nurturing of communities of practice, including workshops, one-on-one guidance, and troubleshooting, and
* Manage the KM backlog and agile deliverables each sprint.Success for working in this position requires: * Experience with knowledge management systems, processes and procedures,
* Familiarity with developing and delivering knowledge sharing programs within an organization’s information infrastructure,
* Experience with dynamic communication and data management platforms (i.e. SharePoint Online),
* Familiarity with out of the box functionality and associated technologies such as Dataverse, Power Automate, Power Apps, and Power BI desired,
* Proficiency with M365 (SharePoint Online, Teams, OneDrive, and legacy MS Office applications,
* Familiarity with UI/UX principles and 508 compliance requirements, and
* Excellent oral and written communication skills.Education and Experience: * At the mid-level, undergraduate degree and 7 years related or master’s degree and 10 years at the Sr level. Additional years of experience can be substituted for education,
* Experience in data and cloud usage management required,
* Experience in setting organizational data governance from start to finish desired,
* Familiarity with DoD, DoN, or other federal agency digital strategy, IT modernization, or other transformation efforts desired,
* Agile, KM, Information Management certification is a plus, and
* Experience with complex industries leveraging traditional IT processes and on-prem technology a plus.Digital Transformation Team Culture (Must Have's): A.S.K (Agile, Strategic, Kind):Strategic thinkers who understand that agility means prioritizing people, functional deliverables, team collaboration, and flexibility to change while treating each other with kindness. Continuous Learner:People who have the drive and inspiration to learn about new technology and modern processes. Natural collaborators who embrace curiosity to benefit the team. SI Team Culture: Diversity:All staff members are expected to accomplish their work in a businesslike manner, and always be courteous toward all other staff members, clients, business associates, guests, and visitors. All staff members should be treated in a manner free from bias, favoritism, and any form of illegal discrimination. Ethics:All members of Strategic Insight should be marked by a commitment to excellence, professional integrity, self-discipline and wise judgment. Our employees reflect this by attention to detail, comprehensive staff work, and honorable behavior. The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job. Strategic Insight, Ltd. is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law.
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