Service Transition Manager with Security Clearance

Found in: Dice One Red US C2 - 2 weeks ago


Scott Air Force Base, United States TEKsystems co Allegis Group Full time
Job Description Coordinate projects through the Transition phase and into Operations. TMs are integrators, enablers, and facilitators. They identify blockers and impediments impacting Service Release and Deployment Board (SRDB) readiness. They observe projects from an outside perspective and identify where assistance can be provided to move a project forward. This includes bringing stakeholders to the table for awareness and task execution. TMs also provide integration between stakeholders throughout the IT Service Management Lifecycle. Provide transition processes and support fielding and retiring services. The TM plays a vital role to understand the processes and the requirements of the assigned project. Works closely with Service Manager and Transition Lead by working together and sharing information in whatever form it arrives to ensure teammates are informed. Oversee preparation of SRDB slides and will facilitate kickoff meetings with stakeholders to review Project SRDB slides. Provide description of criteria items/deliverables and walk through the slide template with the Service Manager and Project Manager. Present to the SRDB Working Group and SRDB. Minimum Qualifications:
• High School Diploma or equivalent.
• 8 years of applicable IT experience (A BS/BA can be substituted for 4 years of experience).
• Active SECRET clearance or ability to obtain secret clearance.
Desired Qualifications:
• Understanding and experience in Air Force-level policy and guidance.
• Experience working with external organizations and higher headquarters.
• Presentation and writing skills.
• Previous experience managing IT implementation efforts.
• Familiarity with ITIL principles.
• Experience with IT Service Management, especially Transition/Change Management.
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