Program Support Specialist 1

2 weeks ago

Tysons, United States M.C. Dean Full time

Position Summary Key Functions may include: * Work with Program Management and Project Leadership to manage and facilitate internal project processes and documentation. * Perform responsibilities as focal point of reservations scheduling and space management. * Integrate, develop, and manage queries and reports of various sets of informational data. * Track internal project deliverables required for technical installation and testing, such as engineering drawings, inventory reports, test plans, quality assurance and evaluation forms, daily status reports, etc. * Perform data entry and management of project equipment, devices, and related forms. * Work and collaborate with management and engineering personnel to ensure procedural requirements have been met. * Asist with the development and maintenance of procedural information, charts, user manuals, documents, and related information and data. * Collect data and requirements for development of project-to-process and other related documentation in support of internal processes and production workflows. * Develop internal processes training manuals and conduct internal processes employee training. * Perform all other position related duties as assigned. Key Qualifications / Skills: * A minimum of 6 years of business experience with proven experience in a technical field with a high school diploma. * High School Diploma with 6 - 8 years of experience or 4-6 with an Associates degree or 0-2 years of experience with a Bachelors degree. * Must be eligible to obtain a Secret Security clearance. * Accuracy and attention to detail. * Ability to work independently and resolve practical problems. * Excellent written and oral communication skills. * Ability to deal effectively and tactfully with a wide variety of individuals in person, via telephone and in writing. * Must have strong multitasking skills. * Must have strong computer skills in word processing, spreadsheets, interaction with customer portals. * Must have strong data querying, data analysis, and reporting skills. * Advanced knowledge of MS Office Suite; knowledge of MS SharePoint. * Familiarity with databases a plus. * This position requires 50% travel. All information in this job posting has been designed to indicate the general nature of work to be performed. It is not designed to be all inclusive or be interpreted as a comprehensive inventory of all duties, responsibilities, knowledge, skills, abilities, and qualifications required of this position. Abilities * Exposure to computer screens for an extended period of time. * Sitting for extended periods of time. * Reach by extending hands or arms in any direction. * Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard. * Listen to and understand information and ideas presented through spoken words and sentences. * Communicate information and ideas in speaking so others will understand. * Read and understand information and ideas presented in writing. * Apply general rules to specific problems to produce answers that make sense. * Identify and understand the speech of another person.

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