QA Program Manager

2 weeks ago


St Louis, United States CCIT Full time
QA Program ManagerLocation: ST. Louis, MO Job Description:
  • Building and managing relationships with business leaders to understand their vision and goals.
  • Managing multiple key large-scale projects with significant scope and complexity simultaneously within budget.
  • Responsible for maintaining revenue and EBITA margins for the overall QA program.
  • Organizing and leading teams based in different geographies to successfully deliver on programs.
  • Synthesizing the business and technical landscape into a sound program strategy and execution plan.
  • Creating a communications process to ensure stakeholders are aware of status, risks, and opportunities.
  • Executive-level communication will be an on-going activity.
  • Cultivating trust with all program stakeholders.
  • Formulating mitigation strategies and recommending solutions. (QE/Agile/DevOps)
  • Driving execution of project and program deliverables.
  • Emphasizing our commitment to collaboration, innovation, and customer satisfaction (NPS).
  • Providing information about the key performance indicators (KPIs) used to evaluate the success of the QA Program.
  • Improving delivery and operational processes to optimize performance and value over time.
  • Interacting with senior leaders across a highly matrixed environment in both IT and business communities.
  • Oversee QA activities to ensure project deliverables meet / exceed established standards.
  • Preparing and delivering presentations regarding program status to key stakeholders.
  • Providing risk management and issue/problem resolution as required.
  • Synchronizing and managing cross-project interdependencies.
  • Performs other duties as assigned by the appropriate administrator.

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