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QA Program Manager
3 weeks ago
Location: ST Louis, MO
Overview:
We are seeking a QA Program Manager to manage, mentor and develop our integrated IT quality assurance team. This individual will be responsible for defining and managing a comprehensive cross-functional quality assurance approach that will result in measurable improvements throughout the delivery lifecycle.
Job Duties and responsibilities:
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Building and managing relationships with business leaders to understand their vision and goals.
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Managing multiple key large-scale projects with significant scope and complexity simultaneously.
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Organizing and leading teams based in different geographies to successfully deliver on programs.
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Synthesizing the business and technical landscape into a sound project strategy and execution plan.
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Creating a communications process to ensure stakeholders are aware of status, risks, and opportunities.
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Executive-level communication will be an on-going activity.
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Cultivating trust with all program stakeholders.
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Formulating mitigation strategies and recommending solutions. (Agile/DevOps)
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Driving execution of project and program deliverables.
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Improving delivery and operational processes to optimize performance and value over time.
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Interacting with senior leaders across a highly matrixed environment in both IT and business communities.
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Oversee QA activities to ensure project deliverables meet / exceed established standards.
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Preparing and delivering presentations regarding program status to key stakeholders.
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Providing risk management and issue/problem resolution as required.
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Synchronizing and managing cross-project interdependencies.
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Performs other duties as assigned by the appropriate administrator.
Qualifications:
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Bachelors degree in IT, Engineering and/or related process improvement experience is desired.
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12+ years of progressive experience within the IT and Software Quality Assurance industry.
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Proven track record for defining and implementing testing efficiencies.
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Experience in creating, improving, or managing an end to end Quality Management Program.
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Strong leadership skills with large teams (IT)
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Experience working with a matrixed team of directors and managers.
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Experience in managing and working with on and offshore teams .
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Strong interpersonal, communication (written and oral) and presentation skills.
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Strong team player.
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Project management skills.
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Energetic self-starter who thrives in a fast-paced environment.
Skills:
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Enthusiastic, team player who is delivery-oriented, takes responsibility for the team s success, and strives to continually learn and improve.
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Ability to work independently, and flexibility to multi-task and adapt to changing business needs.
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Strong analytical, problem-finding and problem-solving skills.
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Excellent interpersonal and communication skills (verbal, written, presentation).
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English level - 85% (Oral and written comprehension)
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