QA Program Manager

3 weeks ago


St Louis, United States Resource Logistics Full time
QA Program Manager
Location: ST Louis, MO

Overview:

We are seeking a QA Program Manager to manage, mentor and develop our integrated IT quality assurance team. This individual will be responsible for defining and managing a comprehensive cross-functional quality assurance approach that will result in measurable improvements throughout the delivery lifecycle.

Job Duties and responsibilities:

  • Building and managing relationships with business leaders to understand their vision and goals.

  • Managing multiple key large-scale projects with significant scope and complexity simultaneously.

  • Organizing and leading teams based in different geographies to successfully deliver on programs.

  • Synthesizing the business and technical landscape into a sound project strategy and execution plan.

  • Creating a communications process to ensure stakeholders are aware of status, risks, and opportunities.

  • Executive-level communication will be an on-going activity.

  • Cultivating trust with all program stakeholders.

  • Formulating mitigation strategies and recommending solutions. (Agile/DevOps)

  • Driving execution of project and program deliverables.

  • Improving delivery and operational processes to optimize performance and value over time.

  • Interacting with senior leaders across a highly matrixed environment in both IT and business communities.

  • Oversee QA activities to ensure project deliverables meet / exceed established standards.

  • Preparing and delivering presentations regarding program status to key stakeholders.

  • Providing risk management and issue/problem resolution as required.

  • Synchronizing and managing cross-project interdependencies.

  • Performs other duties as assigned by the appropriate administrator.

Qualifications:

  • Bachelors degree in IT, Engineering and/or related process improvement experience is desired.

  • 12+ years of progressive experience within the IT and Software Quality Assurance industry.

  • Proven track record for defining and implementing testing efficiencies.

  • Experience in creating, improving, or managing an end to end Quality Management Program.

  • Strong leadership skills with large teams (IT)

  • Experience working with a matrixed team of directors and managers.

  • Experience in managing and working with on and offshore teams .

  • Strong interpersonal, communication (written and oral) and presentation skills.

  • Strong team player.

  • Project management skills.

  • Energetic self-starter who thrives in a fast-paced environment.

Skills:

  • Enthusiastic, team player who is delivery-oriented, takes responsibility for the team s success, and strives to continually learn and improve.

  • Ability to work independently, and flexibility to multi-task and adapt to changing business needs.

  • Strong analytical, problem-finding and problem-solving skills.

  • Excellent interpersonal and communication skills (verbal, written, presentation).

  • English level - 85% (Oral and written comprehension)



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