Service Desk Technician with Security Clearance
2 weeks ago
o Provides first contact and incident resolution to customers with hardware, software, and application problems. Includes both customer telephone support as well as electronically submitted requests
o Provides polite and friendly customer service
o Attempts to resolve as many incidents during the first contact, or at Tier I. Efficiently escalates incidents to higher Tier II or Tier III when required
o Documents incident status and solutions in incident database tools.
o Possesses current working knowledge of computers, printers, laptops, and common windows applications
o Works through various types Tier II issues with telephone assist
o Provides answers to Frequently Asked Questions or solutions to common problems as part of a customer self-help capability
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Help Desk Tier II with Security Clearance
2 weeks ago
Fort Belvoir, United States Quadrant, Inc Full timeHelp Desk - Tier IIFort Belvoir, VA Must:Secret clearance requiredExperienced Tier II Help Desk/ Desktop Support Admin3 years of experiencing with the followingExperience using the Remedy Ticketing system (ARS).Must have excellent communication skills (oral and writing).May interact with the government customer and senior government leadership leaders at the...
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Fort Gregg-Adams, United States TEKsystems co Allegis Group Full timeTop Skills' Details1. MUST have a CompTIA Security Plus Certification and have the ability to obtain a SECRET CLEARANCE 2. Experience within IT Service Desk, Help Desk, etc 3. Familiarity with Tier 1 troubleshooting issues such as printer set up, windows command line, active directory, hardware support 4. GREAT customer service and willingness to learn/grow
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Service Desk Shift Lead
3 weeks ago
Fort Washington, United States CACI International Inc Full timeService Desk Shift LeadJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: NoneEmployee Type: RegularPercentage of Travel Required: NoneType of Travel: None* * * CACI is seeking a Shift Lead for their IT Service Desk, The Shift Lead will provide daily supervision, technical support and direction to 6-8 Service Desk...
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Field Service Technician with Security Clearance
2 weeks ago
Fort Meade, United States SAIC Full timeDescription Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities of the Defense Counterintelligence and Security Agency (DCSA). The Air Force and Combatant Commands Business Group of SAIC is seeking a Field Service Technician to support a...
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Fort Meade, MD, United States SAIC Full timeDescription Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities of the Defense Counterintelligence and Security Agency (DCSA)The Air Force and Combatant Commands Business Group of SAIC is seeking a Field Service Technician to support a...
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Service Desk Technician
2 weeks ago
Fort Worth, United States CareerBuilder Full timeJob Title: Service Desk Technician Location: Fort Worth, TX (Onsite) Pay based on experience: $20-$23/hr. Schedule: Must be able to work overnight and weekends CornerStone Technology Talent Services is seeking a Service Desk Technician for a position in Fort Worth, TX. As the Service Desk Technician, you will be responsible for being the initial point of...
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Help Desk Support Specialist II
3 weeks ago
Fort Belvoir, United States Lawelawe Management Group LLC Full timeThe Help Desk Support Specialist will provide Tier II support and assistance to customers in resolving incidents, problems, and fulfilling service requests. The Help Desk team serves as the liaison between the IT team and the user community for service requests, change requests, and service disruptions.Duties:Provide Help Desk reports on the status of all...
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Help Desk Administrator with Security Clearance
2 weeks ago
Fort Eustis, United States By Light Professional IT Services Full timeOverview The Army Training Support Center (ATSC) is located at Fort Eustis, Virginia and responsible for managing the Army Training Support Enterprise (TSE) providing oversight for many programs that enable the development, delivery, and sustainment of Training and Education (T&E) support capabilities worldwide. By Light is looking for candidates to provide...
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Fort Belvoir, United States Integrity Consulting Engineering & Security Solutions LLC Full timeNuclear Weapons/Material Security and Surety Specialist Advisory and Assistance Services (A&AS) position supporting the Defense Threat Reduction Agency (DTRA) Nuclear Enterprise (NE) Directorate Fort Belvoir, VA Hybrid spot - 2 days remote from home, 3 days on site at DTRA HQ Brand new 5-year contract. Primary duties include: • Provide analytical support...
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Fort Belvoir, United States SOCDay & Zimmermann Federal Services Full timeConstruction Surveillance Technician needed for a direct hire opportunity with SOC's client to work in Fort Belvoir, VA ***US citizenship required; Top Secret Clearance Required!*** Responsibilities : * duct daily checks of secured and un-secured areas on the worksite. * Ensure all construction personnel on the job site constantly display the required...
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Help Desk Tier II with Security Clearance
2 weeks ago
Fort Belvoir, VA, United States Quadrant, Inc Full timeHelp Desk - Tier IIFort Belvoir, VA Must:Secret clearance requiredExperienced Tier II Help Desk/ Desktop Support Admin3 years of experiencing with the followingExperience using the Remedy Ticketing system (ARS).Must have excellent communication skills (oral and writing).May interact with the government customer and senior government leadership leaders at the...
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Service Desk Technician
2 weeks ago
Fort Worth, United States CornerStone Technology Talent Services Full timeJob Title: Service Desk TechnicianLocation: Fort Worth, TX (Onsite)Pay based on experience: $20-$23/hr.Schedule: Must be able to work overnight and weekendsCornerStone Technology Talent Services is seeking a Service Desk Technician for a position in Fort Worth, TX. As the Service Desk Technician, you will be responsible for being the initial point of contact...
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Service Desk Technician
3 weeks ago
Fort Worth, United States CornerStone Technology Talent Services Full timeJob Title: Service Desk TechnicianLocation: Fort Worth, TX (Onsite)Pay based on experience: $20-$23/hr.Schedule: Must be able to work overnight and weekendsCornerStone Technology Talent Services is seeking a Service Desk Technician for a position in Fort Worth, TX. As the Service Desk Technician, you will be responsible for being the initial point of contact...
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Service Desk Technician
2 weeks ago
Fort Worth, United States CornerStone Technology Talent Services Full timeJob Title: Service Desk TechnicianLocation: Fort Worth, TX (Onsite)Pay based on experience: $20-$23/hr.Schedule: Must be able to work overnight and weekendsCornerStone Technology Talent Services is seeking a Service Desk Technician for a position in Fort Worth, TX. As the Service Desk Technician, you will be responsible for being the initial point of contact...
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Cable Technician
2 weeks ago
Ft. Belvoir, 22060, United States Zachary Piper Solutions, LLC Full timeZachary Piper Solutions is seeking a Secret Cleared Cable Technician to work for our client supporting the ARMY located on Ft. Belvoir, VA. Responsibilities of the Cable Technician include: * Assisting lead technicians with rough-in cable* Pulling, Terminating, Testing CAT 5E/CAT 6 Cable* Will be testing cables with Fluke Network Testers* Knowledgeable with...
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Security Specialist
7 days ago
Fort Belvoir, United States U.S. Army Intelligence and Security Command Full time**Duties**: - Serve as a Security Specialist, Assistant Chief of Staff, G-2, U.S Army Intelligence and Security Command (INSCOM). - Process alert details into the case management system, monitor, and track security alerts across the Army. - Coordinate across the staff and with stakeholders to provide security support and expertise. - Assist in the...
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Field Service Technician
7 days ago
Fort Meade, United States SAIC Full timeJob ID: 2406094 **Location**:FORT MEADE, MD, US **Date Posted**:2024-04-30 **Category**:Information Technology **Subcategory**:Site Support **Schedule**:Full-time **Shift**:Day Job **Travel**:Yes, 10 % of the Time **Minimum Clearance Required**:Secret **Clearance Level Must Be Able to Obtain**:None **Potential for Remote...
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Service Desk
2 weeks ago
Fort Bliss, United States Advanced Systems Development Full timeThe DPW Service Desk Analyst provides IT support to the DPW end-users via walk-ins, customer desk-side assistance, telephone, email, and web-based inquiries. As directed by the government, the Helpdesk Analyst shall provide technical trend analysis from available data sources (Remedy, etc.) to identify performance metrics that will enhance operational...
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IT Operations Analyst
2 weeks ago
Fort Belvoir, United States LMI Government Consulting (Logistics Management Institute) Full timeOverview The Enterprise Business Systems - Convergence (EBS-C) Project is seeking an IT Operations Analyst to join a high performing program office to manage information technology and operations for government and contractor team members. This position plays an integral part in ensuring organizational and personnel readiness and effectiveness for mission...
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Personnel Security
2 weeks ago
Fort Belvoir, United States ADVANTAGE SCI Full timeJob Description Job Title: Security Generalist III (Personnel Security Focus) Reports To: Program Manager and Customer Work Location: Ft Belvoir, VA Clearance: Active Top Secret/SCI Advantage SCI, LLC is accepting applications for Security Generalist III (Personnel Security Focus) to support a government agency with which we have a current contract. These...