Help Desk Technician with Security Clearance
1 month ago
ASD provides the Air Mobility Command/A4 Resources and Integration Division technical support of Logistics eTools, technical support of the G081 Program Management Office, A4 staff, conference rooms, programming, training and program management support. Key responsibilities will include: Provides end-user software and hardware troubleshooting. Receives calls and records user data using Remedy software. Gathers data for creation of user accounts and guides new users through mandatory training. Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions. Administers e-mail, Microsoft office, etc. Provides remote support access through desktop mirroring and other remote access applications for worldwide sites. Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure. Maintains current knowledge of relevant technology as assigned. Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases. Provides back-up assistance on other accounts as needed Alerts management to recurring problems and patterns of problems. Installs, modifies, and repairs computer hardware and software both in person and using remote access tools Installs, modifies, and repairs computer hardware and software both in person and using remote access tools. Provides end-user software and hardware troubleshooting. Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions. Assists in the administration of e-mail, Microsoft office, etc. Provides remote support access through desktop mirroring and other remote access applications for worldwide sites Qualifications: HS/GED, 1+ years of experience Active DOD Secret Clearance Security+ Certification / IAT Level II certification / Information Assurance Technical (IAT) Level II Certification (i.e.: Security+ CE)
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1840 Help Desk III with Security Clearance
2 weeks ago
Scott AFB, United States All Points Logistics LLC Full time*UNITED STATES CITIZENSHIP REQUIRED**ACTIVE US DOD SECRET SECURITY CLEARANCE REQUIRED* DESCRIPTION OF POSITION:All Points is currently seeking a Help Desk Technician III to support our AF LOGNET contract. Candidates must have a current Secret security clearance. This position serves as Air Mobility Command (AMC) A4 Client Support Administrator (CSA) for...
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Cleared Help Desk Technician
1 minute ago
Scott Air Force Base, United States All Points Logistics, LLC Full time*UNITED STATES CITIZENSHIP REQUIRED**ACTIVE US DOD SECRET SECURITY CLEARANCE REQUIRED* DESCRIPTION OF POSITION:All Points is currently seeking a Help Desk Technician III to support our AF LOGNET contract. Candidates must have a current Secret security clearance. This position serves as Air Mobility Command (AMC) A4 Client Support Administrator (CSA) for...
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Tier 2 Service Desk with Security Clearance
15 minutes ago
Scott AFB, United States TEKsystems co Allegis Group Full time**MUST HAVE AN ACTIVE COMPTIA SECURITY + CERTIFICATION & DOD SECRET/TOP SECRET CLEARANCE**The candidate(s) must be able to assist local and remote users with complex IT-related issues and support daily IT operations. The successful candidate(s) must possess solid interpersonal skills in addition to high technical aptitude. Position is designated as...
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Help Desk Service Specialist
1 month ago
SCOTT AFB, United States SAIC Career Site Full timeDescription The National Security Customer Group of SAIC is seeking a Help Desk Service Specialist to support an IT Service Desk effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois. The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support...
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Help Desk Technician
6 days ago
Scott Air Force Base, United States cFocus Software Incorporated Full timecFocus Software seeks a Help Desk Technician to join our program supporting USTRANSCOM at Scott Air Force base with remote capabilities. This position requires an active Secret clearance and must meet 8570 requirements. Qualifications: Bachelor’s Degree or equivalent experience in a computer, engineering, or science field. Active Secret Clearance ...
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Help Desk Technician
4 weeks ago
Scott Air Force Base, United States cFocus Software Incorporated Full timeJob DescriptionJob DescriptioncFocus Software seeks a Help Desk Technician to join our program supporting USTRANSCOM at Scott Air Force base with remote capabilities. This position requires an active Secret clearance and must meet 8570 requirements. Qualifications: Bachelor’s Degree or equivalent experience in a computer, engineering, or science...
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Help Desk Service Specialist
4 weeks ago
Scott Air Force Base, Illinois, United States SAIC Career Site Full timeDescription The National Security Customer Group of SAIC is seeking a Help Desk Service Specialist to support an IT Service Desk effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois. The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support...
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Telecommunications Technician
2 weeks ago
Scott AFB, United States SAIC Full timeDescriptionThe National Security Customer Group of SAIC is seeking a Telecommunications Technician to support an IT Service Management effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois. The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and...
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Senior Planner
4 weeks ago
Scott AFB, United States LMI Full timeOverviewThe Senior Campaign Planner supports various campaign planning efforts at USTRANSCOM headquarters located on Scott AFB, IL. This individual provides on-site planning support and serves as a member of a consultant team performing tasks in support of the five Global Campaign Plans (GCP), the USTRANSCOM Combatant Command Campaign Plan (CCP), and DoD's...
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SATCOM Engineer with Security Clearance
4 weeks ago
Scott AFB, United States TEKsystems co Allegis Group Full timeOur customer is the Defense Information Systems Agency (DISA) located at Scott AFB and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. The core telecommunications capabilities supported by GSM-O enables the Warfighter to meet operational...
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Technical Writer with Security Clearance
16 minutes ago
Scott AFB, United States Electrosoft Services, Inc. Full timeTechnical Writer The Technical Writer will assist the customer in documenting the progression and the implementation of a comprehensive diagraming and mapping of individual Zero Trust pillars to include users, devices, applications & workloads, data, network & environments, automation & orchestration and visibility & analytics. Duties:• Maintain, organize,...
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Boundary Defense, Senior with Security Clearance
4 weeks ago
Scott AFB, United States CSIOS Corporation Full timeBoundary DefenseRequirement ID 10625CGrade Level Level IXGroup Cyberspace OperationsLocation Scott AFB, ILClearance Required Secret ● Provide technical and administrative supervision and guidance for all contractor personnel assigned to the Cybersecurity Boundary Defense and Security Solution Administration Support Tasks ● Supervise on- going technical...
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Schriever AFB, United States P-11 Security Full timeThe Program Security Representative’s primary function is to provide multi-discipline security support for one or more of the customer’s Special Access Programs (SAPs). The position will provide “day-to-day” multi-discipline analysis for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Performance...
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Helpdesk Analyst with Security Clearance
2 weeks ago
Scott Air Force Base, United States TEKsystems co Allegis Group Full time**MUST HAVE AN ACTIVE SECRET CLEARANCE & COMPTIA SECURITY + CERTIFICATION** Duties & Responsibilities: • Assists customers with IT requests and issues• Answers customer phone calls and emails, log incidents and conduct basic troubleshooting of hardware/software/network and peripheral device issues using FAQs, knowledge base and other guides• Provides...
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IT End User Support Manager
2 weeks ago
Scott AFB, United States SAIC Full timeDescriptionThe National Security Customer Group of SAIC is seeking IT End User Support Lead sectionto support an IT Service Delivery effort for USTRANSCOM (USTC) located at Scott Air Force Base (AFB) in Illinois, approximately 20 Miles from St. Louis, MO. The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic,...
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Senior Wargaming Specialist
1 day ago
Scott AFB, United States LMI Full timeOverviewLMI is seeking a Senior Wargaming Specialist to provide expertise to the USTRANSCOM J5 Strategy, Strategic Engagement & Wargaming program at Scott AFB, IL. This is an onsite position and cannot be worked remotely.LMI is a consultancy dedicated to improving the business of government, drawing from deep expertise in advanced analytics, digital...
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Exercise Support Subject Matter Expert-JNTC
7 days ago
Scott AFB, United States ASRC Federal Full timeDUTIES AND RESPONSIBILITIES:Identify and coordinate exercise and training objectives.Attend exercise planning conferences, and coordinate AMC participation in Joint National Training Capability (JNTC) exercises to integrate AMC exercise and training objectives with those of other commands and develop exercise scenarios that provide AMC and other...
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Network Lead Technician
4 weeks ago
Scott AFB, United States Chameleon Full timeThis position requires a Top - secret security clearance . Overview: This position will serve as the focal point for this task. This position will provide technical support for network management, maintenance, upgrades of the WLAN and the ancillary networks that support our mission to ensure 24x7 availability, building and configuring network...
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Exercise Support SME
2 weeks ago
Scott AFB, United States ASRC Federal Full timeDUTIES AND RESPONSIBILITIES:Provide modeling and simulation support for notional movement of Combatant Command (COCOM) Time-Phased Force and Deployment Data (TPFDD) during Command Post/Computer Assisted Exercises (CPX/CAX).Participate in User Accepted Testing (UAT) of upgrades to AMC exercise Command and Control (C2), Scheduling, and Exercise Management...
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F-16 Technicians OCONUS
5 days ago
Scott AFB, United States SkyBridge Aviation Full time*Job description**SkyBridge Aviation* is hiring several highly skilled F-16 technicians* Perform scheduled/unscheduled maintenance* Inspections and servicing in support of training various foreign military organizations* 90 days overseas.These are Direct Hire positions with competitive pay and benefits.*Job Requirements:** Be familiar with operational...