Shared Services Specialist

2 weeks ago

Brentwood, United States Tranzeal, Inc. Full time

Tranzeal is an industry leading global Business Transformation Service Provider offering specific consulting services as well as pre-packaged, industry specific solutions and services to companies around the world. Our Consulting Services are dedicated to helping our clients maximize their investments in IT and the overall effectiveness and efficiency of the business. Tranzeal s deep industry experience makes us the partner of choice for a growing number of Fortune 1000 companies, midsize enterprises and small businesses worldwide.

We are currently looking for 'Shared Services Specialist' to support one of our clients with the following skills:

Requirement:

Job Title: Shared Services Specialist

Location: Brentwood, TN (Hybrid - 2 days / week onsite)

Duration: 3+ months (Extendable Contract)

Bill Rate: doe

Duties:

The role of Shared Services Specialist will be shared between the Supplier Outreach Team and the Purchasing Team. The GTM s daily duties will be split evenly between the two teams. For Supplier Outreach, GTM s will be responsible for providing Level 1 support, onboarding new suppliers, and supporting existing suppliers. TM will answer questions via phone, e-mail in the Coupa Supplier Portal while staying in accordance with established department response times. For the Purchasing portion of this job role, GTM s will be responsible for placing daily medication orders for clinics across the country, requiring a fine eye for detail.

Communicate with internal departments and/or vendors to resolve teammate account issues

Analyze support-tracking data to identify trends, patterns, and issues related to general ordering or Oracle iProcurement; suggest solutions; notify management; implement corrective actions as approved

GTM s will be responsible for managing a shared inbox for the Supplier Outreach Team.

Assist with a variety of Purchasing team projects and tasks as assigned

Assist with supplier or product transitions as needed

Commitment to client s values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate those positively and proactively to patients, teammates, management, physicians, and/or vendors (Village Service Partners) in everyday performance and interactions

Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively

Demonstrated ability to work well with cross-functional groups

Approachable and open

Demonstrated professionalism and courtesy in responding to phone calls and emails

Demonstrated commitment to customer service; proactively communicate and respond promptly to teammate needs

Demonstrated ability to work in a team, facilitate effective team interactions, and to foster a positive work environment; willingness to assist teammates in order to achieve departmental goals

Demonstrated time management skills and ability to work independently, adjust priorities appropriately, and handle multiple priorities concurrently; self-starter with high degree of initiative, urgency, and follow through

Demonstrated strengths in organizational, attention-to-detail, follow-through, analytical, reasoning, critical thinking, and problem-solving skills

problem-solving skills

Mandatory Skills:

  • 6 months of experience in Procurement
  • Microsoft Outlook Competency required
  • WebEx and/or Microsoft Teams Video conferencing competency required.
  • Problem Solving skills

The national base pay range below is a good-faith estimate of what our client may pay for new hires. Actual pay may vary based on Client's assessment of the candidates knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $36,000 - $40,000

Note: Please send your updated resumes to sureshs(at)tranzeal(dot)(com)

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