Ticket Coordinator I with Security Clearance
2 weeks ago
Queue Coordinator Level 1 Required Clearance: Candidate must have a TS/SCI polygraph clearance DAY Hours As part of a 24x7 Service Desk, perform the activities associated with the management of dedicated ticket queues to include prioritization of work and assignment to technical resources for resolution of end user concerns while ensuring service levels and objectives are met. Responsibilities include: -Monitoring dedicated queues and assign tickets to appropriate resources for troubleshooting and ticket resolution. -Monitoring dedicated queues to ensure SLAs are maintained. -Assigning the tickets which are out of scope to Service Desk/Other Teams -Ensuring associated tickets are related to the parent ticket and proper follow-up is performed once incident is resolved -Ensuring proper assignment of tickets as well as facilitation of resource allocation based on work load REQUIREMENTS Two (2) to four (4) years experience in customer service, help desk, or network operations center environment. Experience with Linux or Windows administration is a plus. Can also Apply to or Send resume to our website at www.flashtg.com. Certification/ Tuition Reimbursement Generous Referral Bonus Program 6% 401K MATCH Comprehensive Benefits Package
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Quality Coordinator I with Security Clearance
2 weeks ago
Columbia, United States Flash Technology Group LLC Full timeThe Quality/Ticket Coordinator I, as part of a 24x7 Service Desk, perform the activities associated with the management of dedicated ticket queues to include prioritization of work and assignment to technical resources for resolution of end user concerns while ensuring service levels and objectives are met. Responsibilities include: -Monitoring dedicated...
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Quality Coordinator I
2 weeks ago
Columbia, United States FLASH Technology Group Full timeThe Quality/Ticket Coordinator I, as part of a 24x7 Service Desk, perform the activities associated with the management of dedicated ticket queues to include prioritization of work and assignment to technical resources for resolution of end user concerns while ensuring service levels and objectives are met. Responsibilities include: -Monitoring dedicated...
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Queue Coordinator, Mid-level
1 month ago
Columbia, United States Independent Software Full timeWhat you will be doing! As a Mid-level Queue Coordinator you will be a part of a 24x7 Service Desk, perform the activities associated with the management of dedicated ticket queues to include prioritization of work and assignment to technical resources for resolution of end user concerns while ensuring service levels and objectives are met. Requirements: *...
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Quality Coordinator I
19 hours ago
Columbia, United States FLASH Technology Group Full timeThe Quality/Ticket Coordinator I, as part of a 24x7 Service Desk, perform the activities associated with the management of dedicated ticket queues to include prioritization of work and assignment to technical resources for resolution of end user concerns while ensuring service levels and objectives are met. Responsibilities include: -Monitoring dedicated...
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Mission Coordinator with Security Clearance
2 days ago
Columbia, United States OPS Consulting, LLC Full timeOPS Consulting is seeking an experienced Mission Coordinator with demonstrated experience in SIGINT or Language Analysis to serve in a Lead role coordinating daily operations on a new contract in Maryland. Coordinate tasking and daily activities of several Language Analysts.Oversee, review and QC intelligence reports.Maintain logs, records and statistics in...
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Columbia, United States Flash Technology Group LLC Full timeInformation Security Specialist Sr. IV TS/SCI with Polygraph security clearance REQUIRED Key Responsibilities: • Collaborating with the customer to solve challenges • Must be able to develop and implement computer security policies and procedures to ensure the safety of information systems assets • Performs risk analyses and risk assessment •...
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Ticket Coordinator Level 1
2 days ago
Columbia, United States Dhara Consulting Group Full timeToday - Top Secret/SCI - Unspecified - Full Scope Polygraph - Columbia, MD** (ON-SITE/OFFICE)** Job Title Ticket Coordinator Level 1 Location Columbia, MD 21044 US (Primary) Category Information Technology Job Type Full-time Education High School **Job Description**: Monitor ticket queue to ensure tickets are assigned, worked and resolved in...
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Project Coordinator* with Security Clearance
1 month ago
Columbia, United States Visionist Full timeDescription Active Top Secret (TS/SCI) clearance with polygraph is required. Visionist has an exciting new, fully FUNDED opportunity for a Project Coordinator on our largest PRIME contract. Our team of Analysts and Engineers is motivated by the direct impact on the mission, crafting specialized tools for enhanced efficiency and quick iterations for our...
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Proposal Coordinator
1 month ago
Columbia, United States Enlighten, an HII - Mission Technologies Company Full timeEnlighten, honored as a Top Workplace from the Baltimore Sun, is a leader in big data solution development and deployment, with expertise in cloud-based services, software and systems engineering, cyber capabilities, and data science. Enlighten provides continued innovation and proactivity in meeting our customers' greatest challenges. We recognize that the...
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Asset Auditor with Security Clearance
1 month ago
Columbia, United States Flash Technology Group LLC Full timeImmediate Need for an Asset Auditor! Must have TS/SCI with active polygraph security clearance! DESCRIPTION Protects assets by ensuring compliance with internal control procedures, and regulations. Ensures compliance with established internal control procedures by examining records, reports, operating practices, and documentation. Verifies assets and...
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Database SWE2_TTO12-301 with Security Clearance
1 month ago
Columbia, United States Tailored Access, LLC Full timeFifteen (15) years of experience are required. Experience is to include at least three (3) of the following areas: knowledge of current security tools, hardware/software security implementation; communication protocols; and encryption techniques or tools. Bachelor's degree in Computer Science or related discipline from an accredited college or university is...
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Sr. Security Controls Assessor
1 month ago
Columbia, United States Jacobs Technology, Inc. Full timeYour Impact: Responsibilities: • Conducts verification and validation for security compliance of all information systems, products, and components • Analyzes design specifications, design documentation, configuration practices and procedures, and operational practices and procedures • Provides identification of non-compliance of security requirements...
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Columbia, United States Leidos Full timeR-00135957 Description The Leidos Intelligence Group has a career opportunity in Columbia, MD. for an Information Systems Security Officer (ISSO) Primary Responsibilities * Provides support to Leidos Information System Security Manager (ISSM) for appropriate operational IA posture for a system/program/enclave and DCSA System* Provides support for proposing,...
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Queue Coordinator, Junior
2 months ago
Columbia, United States Independent Software Full timeJob DescriptionJob DescriptionWhat you will be doing!As a Junior Queue Coordinator you will work as part of a 24x7 Service Desk, perform the activities associated with the management of dedicated ticket queues to include prioritization of work and assignment to technical resources for resolution of end user concerns while ensuring service levels and...
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Hardware Technician with Security Clearance
1 month ago
Columbia, United States Orion Consortium LLC Full timeThe Hardware Technician provides Tier 2 and 3 on-site and remote support for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts site surveys; assesses and documents current site configuration and user requirements. Analyzes existing requirements and prepares specifications for hardware acquisitions. Develops...
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Queue Coordinator, Mid-level
1 month ago
Columbia, United States Independent Software Full timeJob DescriptionJob DescriptionWhat you will be doing!As a Mid-level Queue Coordinator you will be a part of a 24x7 Service Desk, perform the activities associated with the management of dedicated ticket queues to include prioritization of work and assignment to technical resources for resolution of end user concerns while ensuring service levels and...
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Senior Network
1 month ago
Columbia, United States Spyros Information & Technology Consulting, LLC Full timeDuties: * Maintains integrity of systems-of-systems by defining architecture requirements (consistent with USCYBERCOM's Enterprise Architecture) and interfaces * Provides adequate and appropriate planning for end-to-end integration support throughout a system life cycle * Provides a total systems perspective including a technical understanding of...
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Ticket Coordinator
2 weeks ago
Columbia, United States Mission First Full timeDESCRIPTION As part of a 24x7 Service Desk, perform the activities associated with the management of dedicated ticket queues to include prioritization of work and assignment to technical resources for resolution of end user concerns while ensuring service levels and objectives are met. Responsibilities include: Monitoring dedicated queues and assign tickets...
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Systems Administrator with Security Clearance
2 weeks ago
Columbia, United States Visionist Full timeDescription Active Top Secret (TS/SCI) clearance with polygraph is required. Visionist has an exciting new opportunity for a Systems Administrator. You will join our small IT team and growing company to support our headquarter operations. As a Visionist engineer supporting our IT infrastructure, you work with a variety or technologies and systems across...
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Systems Engineer with Security Clearance
1 month ago
Columbia, United States Visionist Full timeDescription Active Top Secret (TS/SCI) clearance with polygraph is required. Visionist has an exciting new, fully FUNDED opportunity for a Systems Engineer on our PRIME contract. You will join a team of 20+ who work together to provide full-lifecycle support to a software application that provides multi-media ingest, storage, query, playback, analysis, and...