Service Desk Agent with Security Clearance
3 weeks ago
Description The Service Desk (ESD) Analyst is the focal point for end users to report incidents, submit service requests, seek advice, obtain training, and register complaints 24/7/365. Selected candidates will have the following duties/responsibilities: * Provide prompt, courteous, and high-quality end user support services to DCSA out of Quantico Virginia * Responsible for troubleshooting of tickets to quickly resolve Tier 1/2 issues for end users of DCSA's internal infrastructure as well as applications and systems owned by DCSA. * Ensure accurate triage, categorization, documentation, prioritization, escalating, routing, tracking, monitoring, transfers, and data integrity of all applicable tickets. * Interface with end users via telephone calls, chat, remote desktop, automated requests, electronic mail, and other means. * Interact with other support center silos supporting, software systems engineering, and/or applications development teams to restore service and/or identify and correct core problem. * Tickets that require technical support or root cause determination that exceeds Tier 1/2 support capabilities are escalated to higher level support teams for expedient resolution. * Update and maintain a knowledge base for investigating, diagnosing, and resolving Tier 1/2 incidents. * Monitor and track the status of all submitted incidents, problems, and changes, including cases where they are escalated to higher levels of support. Qualifications * AA Degree in related discipline and one (1) year experience (or, High School and three years of related experience with relevant certification) * Experienced providing support and troubleshooting Tier 1/2 issues to completion * Must be willing to travel when necessary * Must have a valid drivers license * United States citizenship required * Active Secret Clearance required * Current DoD 8570 IA Baseline Certification Security+ CE Target salary range: $25,001 - $50,000. The estimate displayed represents the typical salary range for this position based on experience and other factors. SAIC accepts applications on an ongoing basis and there is no deadline. Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
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Front Desk Agent
3 weeks ago
Oak Creek, United States Wisco Hotel Group Full timePerforming all check-in and check-out tasks. Managing online and phone reservations. Informing customers about payment methods and verifying their credit card data. Job brief We are looking for a Full-Time Hotel Front Desk Agent to serve as our guest Front Desk, Agent, Reservations, Customer Service, Hotel
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Front Desk Agent
3 days ago
Burr Ridge, United States Hampton Inn - Prominence Hospitality Group Full timeIf you are passionate about helping people and looking for a company that supports career advancement, we may have the perfect opportunity for you at Hampton Inn & Suites. Hampton Inn is now hiring a Front Desk Agent! **Why You'll Love Prominence**: - ** We are deeply invested in our team and ready to IGNITE your career. Inclusive, Growing, Noteworthy,...
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Front Desk Agent>
3 weeks ago
Oak Brook, United States Davidson Hospitality Group Full timeDavidson Hospitality Group - 8782 [Guest Service / Concierge] As a Front Desk Agent at Davidson Hospitality Group, you'll: Greet and welcome guests with a warm and friendly attitude; Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail; Provide information about hotel facilities, services, and local attractions;...
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Structural Designer
4 weeks ago
Oak Ridge, United States Jacobs Full timeYour Impact:Challenging Today. Reinventing Tomorrow.We're invested in you and your success. Everything we do is more than just a project. It's our challenge as human beings, too. That's why we bring a thoughtful and collaborative approach to every one of our partnerships.At Jacobs, we challenge the status quo and redefine how to solve the world's greatest...
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Hotel Front Desk Agent
1 day ago
Burr Ridge, United States Crowne Plaza Burr Ridge Full timeDescription We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant...
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Hotel Front Desk Agent
6 days ago
Burr Ridge, United States Crowne Plaza Burr Ridge Full timeWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication...
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Hotel Front Desk Agent
1 week ago
Burr Ridge, United States Crowne Plaza Burr Ridge Full timeJob DescriptionJob DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal...
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Hotel Front Desk Supervisor or Front Desk Agent
2 weeks ago
Oak Harbor, United States CWSO Full timeJob DescriptionJob DescriptionWe are seeking a Hotel Front Desk Supervisor Or Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.Responsibilities:Register and assign rooms to guestsConfirm phone and online reservationsRespond to guest needs, requests, and...
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Senior Nuclear Safety Engineer
7 days ago
Oak Ridge, United States Consolidated Nuclear Security Full timeRequisition ID 14379 - Posted 05/07/2024 - Engineering - Level of Experience (2) - No travel required - Job Location Options (1) What You'll Do As a senior nuclear safety engineer, you will work to fulfill an important regulatory function in a dynamic environment. Our nuclear safety engineers are responsible for obtaining federal authorization to conduct...
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Mechanical Engineer
4 weeks ago
Oak Ridge, United States Jacobs Full timeYour Impact:Challenging Today. Reinventing Tomorrow.We're invested in you and your success. Everything we do is more than just a project. It's our challenge as human beings, too. That's why we bring a thoughtful and collaborative approach to every one of our partnerships.At Jacobs, we challenge the status quo and redefine how to solve the world's greatest...
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Insurance and Financial Services Position
1 hour ago
Oak Brook, United States Bill Hepburn - State Farm Agent Full timePosition OverviewState Farm Insurance Agent located in Oak Brook, IL is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Bill Hepburn - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life...
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Front Desk Attendant
2 days ago
Oak Ridge, United States In-Shape Solutions, LLC Full timeThe front desk is the first and last impression that members and prospective members see as they enter and exit the club. Customer service is key when welcoming and assisting parents, members, and prospective members. This position is an important st Front Desk, Attendant, Instructor, Hotel
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Information Systems Security Officer
1 month ago
Oak Ridge, United States ITR Full timeJob DescriptionJob DescriptionOverview: East Tennessee R&D facility is currently seeking qualified applicants to serve as Junior Information Systems Security Officer (ISSO). The successful candidate should have a basic understanding of all aspects of cybersecurity. The candidate will collaborate with other teams across the lab, to include Information...
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Warehouse Agent 1
3 hours ago
Oak Creek, United States Pilot Freight Service Full time** Warehouse Agent 1** **Job Category****:** Stations-Central **Requisition Number****:** WAREH04026 Showing 1 location **Job Details** **Description** **Pilot Freight Services seeks a full-time second shift Warehouse Agent to work in our MKE Station in Oak Creek, WI. The hours for this position are Monday through Friday, 2pm - 10:30pm.** **JOB SUMMARY:** ...
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Guest Service Representative>
3 weeks ago
Basking Ridge, United States Courtyard by Marriott Full timeCourtyard by Marriott - 595 Martinsville Road [Front Desk Agent / Concierge] As a Guest Service Representative at Courtyard by Marriott, you'll: Welcome and greet guests upon arrival; Check guests in and out of the hotel; Provide information about hotel amenities and local attractions; Handle guest inquiries and resolve any issues or complaints; Assist with...
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Project Scheduler with Security Clearance
1 month ago
Oak Ridge, United States Aleut Federal LLC Full timeAleut Federal, LLC is currently seeking a Project Scheduler to work with our PMO team in Oak Ridge, TN. The ideal candidates for this opportunity will be Cost and Schedule Engineers with proficiency in Primavera (P6) scheduling software and EVMS (Earned Value Management Systems) and working knowledge of financial collection and reporting systems such as...
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Call Center Services Agent I
2 weeks ago
Oak Ridge, United States ORNL Federal Credit Union Full timeThe deadline to apply for this opportunity is May 13, 2024. This is not a remote position.Job Description:To assist members and potential members with their telephone requests, explains services, responds to problems, offers additional products and services, and directs calls to the appropriate area. Essential Functions & Responsibilities:Assists members and...
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Call Center Services Agent I
1 week ago
Oak Ridge, United States ORNL Federal Credit Union Full timeThe deadline to apply for this opportunity is May 21, 2024. This is not a remote position.Job Description:To assist members and potential members with their telephone requests, explains services, responds to problems, offers additional products and services, and directs calls to the appropriate area. Essential Functions & Responsibilities:Assists members and...
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Structural Engineer
4 weeks ago
Oak Ridge, United States Jacobs Full timeYour Impact:Challenging Today. Reinventing Tomorrow.We're invested in you and your success. Everything we do is more than just a project. It's our challenge as human beings, too. That's why we bring a thoughtful and collaborative approach to every one of our partnerships.At Jacobs, we challenge the status quo and redefine how to solve the world's greatest...
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Security Officer
19 hours ago
Oak Park, United States Secureone Security Services Full timeJob DescriptionJob DescriptionSecureone, Inc is seeking to hire an Professional Security Officer / Security Officer. Have you been contemplating getting started as a security officer? Do you want to start with a company that has sound and ethical business practices and promotes from within? This security officer position starts at $17.04/hr. We also offer...