Hotel Front Desk Supervisor or Front Desk Agent

3 weeks ago


Oak Harbor, United States CWSO Full time
Job DescriptionJob Description

We are seeking a Hotel Front Desk Supervisor Or Front Desk Agent to become a part of our team You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Responsibilities:

  • Register and assign rooms to guests
  • Confirm phone and online reservations
  • Respond to guest needs, requests, and complaints
  • Collect payment from departing guests
  • Keep records of occupied rooms and guests
  • Communicate pertinent guest information to designated departments

Qualifications:

  • Previous experience in customer service, front desk service, or other related fields
  • Ability to build rapport with guests
  • Strong organizational skills
  • Excellent written and verbal communication skills
Company DescriptionThe hiring company has been operating very successful franchised hotels for over 30 years. Management of the hiring company remains one of the strongest attributes of this hotels operations.Company DescriptionThe hiring company has been operating very successful franchised hotels for over 30 years. Management of the hiring company remains one of the strongest attributes of this hotels operations.
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