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Client Service Rep

3 months ago

Horsham, United States PeopleShare Inc Full time

PeopleShare is hiring a Hybrid Client Services Rep in Horsham, PA. This is a hybrid position for a regional insurance company that has been around for over 40 years. Must have previous experience in client/ customer service, data entry, computer skills, have great communication and the ability to problem solve.

SCHEDULE/HOURS: • The Customer Service department is open from 8:00am-7:00pm. We are looking for individuals with flexible availability, as shifts will fall somewhere between that range. Candidates need to be open to working 2-3 late nights a week (that shift is 11:00am-7:00pm). There is also a rotational Saturday - every 3rd Saturday - from 10:00am-3:00pm.

- 4 Days in Office, 1 Day of choice work from home once fully trained

Pay Rate: $22 hour

Client Service Rep Responsibilities:
• Answer basic questions regarding NJ auto, home and umbrella policies, coverages, and premiums; assume ownership for thorough follow up on all contacts
• Deliver first call resolution and make it easy for the customer
• Develop and maintain complete product knowledge of all three lines (Auto, Homeowner and Umbrella) for NJ
• Accurately enter and update policy information into the various processing systems and handle phone inquiries
• Perform research and initiate changes/corrections to customer's policies according to established procedures and sound business judgment
• Meet and/or exceed the expectations of customers and agents, always providing professional and efficient service through positive interactions and extensive product knowledge

Client Service Rep Requirements:
• College degree and/or NJ Property & Casualty license are preferred
• Excellent interpersonal, listening, communication and organizational skills
• Strong analytical and decision making skills
• Excellent computer/data entry and math skills- previous experience in a high volume client service position preferred
• High energy and motivation to follow up and take ownership

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in Pennsylvania (PA) - King of Prussia, Center City Philadelphia, West Chester, Norristown, Conshohocken, Horsham, Lansdale, Montgomeryville, Hatboro, Wayne, Malvern, Media, Plymouth Meeting, Exton, Collegeville, Oaks, Phoenixville, Royersford, Pottstown, Media, Chester, and the Main Line. We have openings for receptionist, data entry, customer service, collections, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, forklift, machine operators, maintenance

mechanics and office managers.

PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

#IND7

Requirements: Job Type: Temp to Hire Post Date: 08/14/2024