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Field Service Technician
2 months ago
Founded in 1981, Muhlbauer, Inc. operates both as a consultant and manufacturer of automation solutions for smart card and label industries, providing their services to private companies and governments. The company's solutions enable users to manufacture various types of chip cards, including ID, contact, and dual interface cards, as well as multimedia cards and smart labels for access control and supply chain management. Muhlbauer's equipment is used to personalize Virginia Driver Licenses as well as licenses in other states in order to protect documents against counterfeiting and alteration.
Muhlbauer, Inc. seeks to hire a Field Services Technician located in the Newport News, VA area to install, troubleshoot, and provide training on machines and systems. The ideal candidates have skills in electronics, mechanics, pneumatics, and software. Candidates would also be proactive, self-motivated, and organized with their work.
Job Duties and Responsibilities:
Installation of the machines and systems (in house and at the customer site)
Acceptance and training for the systems at the customer site
Reparation and maintenance of running systems
Production and hotline support
Follow appropriate procedures for each service event
Complete appropriate written documentation and feedback for service interventions
Job Requirements:
High school diploma or equivalent is required, advanced degree in Mechanical or Electrical Engineering is a plus
Two or more years of experience with maintenance for machinery
Strong interpersonal verbal and written communication skills
Willingness to travel frequently for weeks at a time (within the US and outside of it), training will be conducted in Germany for 90 days
Must be authorized to work in the United States
Must be able to pass applicable background screenings and obtain clearance as required
Benefits of working at Muhlbauer:
Competitive pay
Employer-paid medical, prescription, dental, and vision plans for employees
11 paid holidays plus vacation time
FSA, EAP, and Group Term Life Insurance
Travel and Accident Insurance options
International working environment - cutting edge with future oriented technology