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Program Delivery Manager- Organized Play

2 months ago

Redmond, United States The Pokémon Company International Full time

Get to know The Pokémon Company International

The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world.

Learn more online at Pokemon.com and on Facebook (facebook.com/pokemon), YouTube (youtube.com/pokemon), Twitter (twitter.com/pokemon), and Instagram (instagram.com/pokemon).

Get to know the role

  • Job Title: Project Manager
  • Job Summary: This role will organize, manage, and deliver projects/programs for the Organized Play department.
  • FLSA Classification (US Only): Exempt
  • People Manager: No

What you’ll do

  • Establish and maintain relationships with key stakeholders, including internal teams, clients, and third-party vendors.
  • Coordinate and monitor program activities, ensuring alignment with goals, objectives, and quality standards.
  • Identify potential risks and develop mitigation strategies to minimize impact on program delivery.
  • Prepare regular progress reports, status updates, and presentations for senior management and stakeholders.
  • Drive process improvements and best practices to optimize program delivery efficiency and effectiveness.
  • Provide proactive visibility and effectively communicate delivery targets, commitments, and progress.
  • Encourages a culture of team-driven decision making and commitment. Encourages team trust and facilitates team building.
  • Where appropriate, coach the teams to improve collaboration and outcomes.
  • Constantly seek to identify impediments early, actively work to resolve those impediments, and escalate when needed.
  • Break down multifaceted projects into workable components to guide our development teams.
  • Operate with an innovative mindset and continually seek to improve customer experience.

What you’ll bring

  • Five (5) to seven (7) years of relevant professional experience or a demonstrated equivalent level of expertise.
  • Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience.
  • Experience in consumer products, consumer programs, retail, or technical programs.  Experience with multiple program types a plus.
  • Deep understanding of the Pokémon Brand and Play Pokémon events.
  • Demonstrated experience in on time program or project delivery.
  • Experience in process analysis, development, and improvement.
  • Diligent mentality, robust sense of responsibility/accountability, and strong verbal/written communication, documentation, and collaboration skills
  • Demonstrated experience collaborating with a team in a fast-paced environment to develop and enhance amazing platforms and services.

How you’ll be successful

  • Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do.
  • Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities.  
  • Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results.
  • Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. 
  • Building Relationships: Develops and strengthens relationships, adopting a “team first” mentality and working collaboratively to solve problems and meet shared goals.  
  • Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience.

What to expect

  • An employee first culture
  • Company events that celebrate the spirit of Pokémon
  • Competitive cash-based compensation programs
  • Base salary range: For this role, new hires generally start between $102,000 - $120,650. The full range is $102,000 - $152,000. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely.
  • 100% employer-paid healthcare premiums for you
  • Generous paid family leave
  • Employer-paid life insurance
  • Employer-paid long and short-term income protection insurance
  • US Employees: 401k Employer Matching
  • UK/IRE Employees: Pension Employer Contributions
  • Fitness reimbursement
  • Commuter benefit
  • LinkedIn learning
  • Comprehensive relocation package
  • Hybrid work environment

The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.

#LI-Hybrid #LI-CK1