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Quality Supervisor

2 months ago

Franklin, United States Nissha Metallizing Solutions Full time

Position Summary


The Quality Assurance Supervisor will train, influence, and support the local organization to ensure regulatory compliance, operational efficiencies, and targeted results are met. The Quality Assurance Supervisor responds to internal and external non-conformities of customers and suppliers, with the aim of achieving the highest level of customer satisfaction, process improvement and upholding the Quality Policy.


Job Duties:


  • Coordinate and oversee the routine of the QMS (Quality Management System), prepare documents to implement and maintain the QMS.
  • Keep management informed through performance and development of reports and KPI's management.
  • Ensure that the quality system is established, effective and maintained in accordance with ISO 9001.
  • Designs, implement, and document procedures for process control, process improvement, testing, and inspection.
  • Oversee calibration and testing program.
  • Lead internal quality audits
  • Perform root cause analysis and other problem-solving techniques to identify effective corrective actions and process improvements.
  • Prepare documents and information necessary for critical analysis and responses to internal and external non-conformities of customers and suppliers.
  • Provide technical assistance to the customer to solve technical problems.
  • Coordinate and administer the Integrated 5S Program.
  • Administer integrated management performance index / KPI´s.


Position requirements:


  • Bachelor’s degree in chemistry, Engineering, Quality Management, or Business Administration.
  • 3-5 years relevant working experience within a manufacturing quality or regulatory team in a supervisory role.
  • Experience managing an ISO & FSC standard
  • Experience managing GMP program is a plus
  • Demonstrated ability to initiate and complete projects in a timely manner.
  • Knowledge of Office365 Suite preferred but not required.
  • Excellent communication skills.
  • Lean – Six Sigma training or certification is a plus
  • Auditing certification is a plus
  • Working experience in a packaging or food and beverage industry is a plus


Language: English fluency

Location: Franklin, MA


Physical Demands/Working Environment: The physical demands described are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Work environment is an office and manufacturing environment.
  • Must be able to sit at a workstation for prolonged time periods.
  • High utilization of office equipment, phone, computer, etc.


Nissha offers comprehensive benefits package that includes - health, dental, and vision insurance, Flexible Spending Accounts, life and disability insurance, a 401(k) plan with company match, a variable compensation plan, tuition assistance, employee assistance program, vacation and paid holidays.


Please visit our website at for additional company information.