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Credit Collections Specialist

3 months ago

Batesville, United States eTeam Full time

Title: Credit Collections Specialist I

Location: Batesville IN Hybrid (Must be able to work Hybrid)

Duration: 6+ Months Possibility of extension

Pay Range:$18.00/hr on W2 to $23.00/hr on W2


Description:

Degree in Accounting, Administration, Finance or related education

Collection management experience of at least 1 year.

Customer Service Oriented

Excellent Written communication skills

Reconciliation of accounts and Analysis and Account management

Required English language


Technical skills:

JDE system 9.0 preferably, not necessary.

SAP system preferable, not necessary.

Microsoft Office


JOB SUMMARY:

The Cash Application Specialist is responsible for timely and accurate posting of customer payment remittances (i.e. check, wire or ACH and credit card payments). This position is accountable for ensuring all required back up documentation and/or approvals are followed in order to maintain the integrity of the payment application process. This position is also responsible for leading the implementation of process improvements to maximize the financial performance of the company by reducing operating expenses.


ESSENTIAL DUTIES AND RESPONSIBILITIES: – Other duties may be assigned:

• Review and reconcile all Unapplied Cash within the current ERP system and apply accordingly

• Facilitate the manual posting of EDI payments, incoming wire payments, lockbox and credit card kick-out payments, entering miscellaneous credits to customer accounts, other miscellaneous posting needed

• Provide customer facing interaction to accomplish correct payment posting the first time. Assist Credit Department (i.e. Invoice Specialist, Collection Specialist) in clearing the Unapplied Cash and credit card kick-outs

• Responsible for purging receipts monthly within the current ERP system and ensuring all cash receipt batches are posted

• Monitor the end to end cash applications process to ensure timely and accurate posting of cash to customer accounts minimizing reposting or rework

• Provide guidance in cash posting to analyze department processes and transactions along with researching and forwarding credit card chargeback issues to the appropriate location and department

• Analyze current customer credit card requests to identify gaps that could result in overpayments or duplications. Recommend steps to correct these gaps and implement throughout the company. Educate associates on new processes as they are defined

• In conjunction with the Invoicing Specialist Manager, recommend improvements on cash posting to improve cash flow for the company. Monitor financial controls and communicate potential areas of financial exposure to management in the areas of customer credit card transactions and cash posting kick-outs

• Function as lead liaison to drive operational initiatives and projects for process improvements in Cash Posting


EDUCATION, EXPERIENCE AND QUALIFICATIONS:

• Preferred Associates Degree in Accounting/Business or equivalent experience

• Minimum 3+ years of experience in Accounts Receivable and/or Business environment

• Experience with General Ledger account reconciliations

• Experience in Accounts Receivable and Cash Applications

• Knowledge of JDE and Cognos preferred

• Fluent in Excel and Access Database