We have other current jobs related to this field that you can find below

  • Help Desk Support Technician I

    5 days ago

    Virginia Beach, United States Operation Smile Full time

    Job Type Full-timeDescriptionThe Support Desk Technician I is a member of the Operation Smile technology team that assists with installation, maintenance, and support of PC/Desktop related issues as well as interfaces with end users on a variety of technical issues. This role is the first responder to helpdesk tickets, telephone calls, email, and personnel...

  • Help Desk Support Specialist

    4 weeks ago

    Newport Beach, United States Bristol Management Services Full time

    Job DescriptionJob DescriptionAs a valued member of our team, Help Desk Support Specialist II is responsible for providing technical support to end-users by responding to requests via phone, email, or a ticketing system. This role involves troubleshooting and resolving basic computer, application, system, device, access, or performance issues, utilizing...

  • Help Desk Assistant

    1 week ago

    Newport News, United States INNOVA SOLUTIONS, INC Full time

    Innova Solutions is immediately hiring a Help Desk Technical Support - 1st, 2nd, & 3rd Shift. Position type: Full-time - Contract Duration: 6 Months Location: Newport News VA 23607 (Hybrid) As a Help Desk Technical Support , you will: Resolve technical problems and answers queries by telephone in support of internal and/or...

  • Help Desk Representative

    4 weeks ago

    Virginia Beach, United States TECHEAD Full time

    TECHEAD is celebrating over thirty-five years of incredible heritage, talent, and accomplishments! To learn more about TECHEAD, visit us at TECHEAD.com or on Glassdoor. Help Desk Representative ~ 12+ month contract ~ On-site ~ Virginia Beach, VAPermanent residents only, no C2C considered.TECHEAD is looking for candidates to support the local Service Desk...

  • Help Desk Representative

    4 weeks ago

    Virginia Beach, United States TECHEAD Full time

    TECHEAD is celebrating over thirty-five years of incredible heritage, talent, and accomplishments! To learn more about TECHEAD, visit us at TECHEAD.com or on Glassdoor. Help Desk Representative ~ 12+ month contract ~ On-site ~ Virginia Beach, VAPermanent residents only, no C2C considered.TECHEAD is looking for candidates to support the local Service Desk...

  • Help Desk Technical Support

    1 week ago

    Newport News, United States Innova Solutions Full time

    Innova Solutions is immediately hiring a Help Desk Technical Support - 1st, 2nd, & 3rd Shift. Position type: Full-time - Contract Duration: 6 Months Location: Newport News VA 23607 (Hybrid) As a Help Desk Technical Support , you will: Resolve technical problems and answers queries by telephone in support of internal and/or outside...

  • Help Desk Technical Support

    3 weeks ago

    Newport News, United States Acro Service Corporation Full time $25

    Job DescriptionJob DescriptionWe are seeking an Help Desk Technical Support to join the company, a premier supplier, in Newport News, VA While working in this clean, not climate-controlled facility you will have the opportunity to be directly involved in the evolution of the industry. Come work for a company that has been consistently recognized among the...

  • Help Desk Technical Support 2

    2 weeks ago

    Newport News, United States Prolim Global Full time

    Job DescriptionJob DescriptionPROLIM (www.prolim.com) is currently seeking Help Desk Technical Support 2 for one of our top Client for Location- Newport News, VAQualified candidates can directly send your updated resume and contact info via email: jayaprakash.hiremath@prolim.comJob description:Description/Comment:Resolves technical problems and answers...

  • Front Desk Associate

    2 months ago

    Newport, United States Crunch Fitness Full time

    What is Crunch Fitness? Crunch is one of the largest and fastest-growing fitness companies in the world, with hundreds of locations opened and hundreds more planned for development. We’ve been a recognized leader and trendsetter in the fitness industry for over 30 years and we have over 1 million members. Our typical club is between 20,000 to 25,000 square...

  • Front Desk Associate

    3 months ago

    Newport, United States Crunch - Fitness Gurus Full time

    Job DescriptionJob DescriptionWhat is Crunch Fitness?Crunch is one of the largest and fastest-growing fitness companies in the world, with hundreds of locations opened and hundreds more planned for development.Weve been a recognized leader and trendsetter in the fitness industry for over 30 years and we have over 1 million members.Our typical club is between...

  • Front Desk Associate

    3 months ago

    Newport, United States Crunch - Fitness Gurus Full time

    What is Crunch Fitness? Crunch is one of the largest and fastest-growing fitness companies in the world, with hundreds of locations opened and hundreds more planned for development. We’ve been a recognized leader and trendsetter in the fitness industry for over 30 years and we have over 1 million members. Our typical club is between 20,000 to 25,000...

  • Front Desk Supervisor

    3 weeks ago

    Newport, United States Davidson Hospitality Group Full time

    Property DescriptionHotel Viking, located in the heart of Newport, Rhode Island, is seeking talented individuals to join our team. As a historic and luxurious property offering unparalleled hospitality, Hotel Viking is the perfect place to further your career in the hospitality industry. With its breathtaking views, elegant accommodations, and exceptional...

  • Front Desk Supervisor

    1 month ago

    Newport, United States Hotel Viking Newport Full time

    Property Description: Hotel Viking, located in the heart of Newport, Rhode Island, is seeking talented individuals to join our team. As a historic and luxurious property offering unparalleled hospitality, Hotel Viking is the perfect place to further your career in the hospitality industry. With its breathtaking views, elegant accommodations, and exceptional...

  • Executive Assistant-Front Desk

    1 month ago

    Newport Beach, United States Navy Times Full time

    Executive Assistant-Front Desk At a glance Location: US-CA-Newport Beach Posted: 02/11/2022 Closing: 03/10/2022 Degree: Not Specified Type: Contractor Experience: Not Specified Job description We are seeking an organized, goal-oriented Receptionist/Executive Assistant to assist our VP of Operations, VP of Quality & VP of Human Resources. In this role, you...

  • Help Desk Specialist

    2 weeks ago

    Jacksonville Beach, United States Damco Solutions Full time

    Position is based out of Jacksonville, Fl and it is a hybrid role. Tuesday and Thursday in the office and remainder offsite. Position is an on call so flexibility is key and will be known what on call schedule will be. Helpdesk Specialist Looking for a dedicated and knowledgeable Helpdesk Specialist to join our IT team. The ideal candidate will provide...

  • Help Desk Specialist

    2 weeks ago

    Jacksonville Beach, United States Damco Solutions Full time

    Position is based out of Jacksonville, Fl and it is a hybrid role. Tuesday and Thursday in the office and remainder offsite. Position is an on call so flexibility is key and will be known what on call schedule will be. Helpdesk Specialist Looking for a dedicated and knowledgeable Helpdesk Specialist to join our IT team. The ideal candidate will provide...

  • Front Desk Agent

    2 months ago

    Newport, United States Pyramid Global Hospitality Full time

    Overview We are looking for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area....

  • Help Desk Specialist

    2 months ago

    Jacksonville Beach, United States Optimum Healthcare IT Full time

    Helpdesk Specialist Optimum Healthcare IT is looking for a dedicated and knowledgeable Helpdesk Specialist to join our IT team. The ideal candidate will provide technical support to users, ensuring the smooth operation of our general IT systems and supported platforms enabling our employees to perform their duties effectively. This role requires a technical...

  • Help Desk Specialist

    2 months ago

    Jacksonville Beach, United States Optimum Healthcare IT Full time

    Helpdesk Specialist Optimum Healthcare IT is looking for a dedicated and knowledgeable Helpdesk Specialist to join our IT team. The ideal candidate will provide technical support to users, ensuring the smooth operation of our general IT systems and supported platforms enabling our employees to perform their duties effectively. This role requires a technical...

  • IT Technician

    2 months ago

    Pompano Beach, United States Computer Business Solutions Full time

    Job DescriptionJob DescriptionJob Summary:We are seeking a skilled and customer-oriented Managed Service Help Desk Technician to join our dynamic team. As a Managed Service Help Desk Technician, you will be responsible for providing exceptional technical support and assistance to our clients. Your primary role will be to troubleshoot and resolve various...

Help Desk Technician

2 months ago

Newport Beach, United States Insight Global Full time

Position: Help Desk Technician

Location: Newport Beach, CA (hybrid 3 days per week onsite)

Duration: 6 month - on rolling contract (extensions up to 2+ years)

Compensation: $21-27/hour

**Must be able to work on W2 from day one


Desired Experience

  • 2 years of professional experience with ServiceNow
  • Ability to diagnose computer hardware and software
  • Ability to communicate well with c suite executives
  • Microsoft 365 experience


Day-to-Day Responsibilities

A help desk specialist starts their day by sorting through emails and voicemails to prioritize urgent tech issues. They review the ticketing system for overnight reports and attend a team meeting to align on daily goals. The morning is spent responding to user inquiries, troubleshooting, and documenting resolutions. Open tickets are followed up to ensure progress, and complex cases are escalated to specialized IT team members. Post-lunch, the specialist conducts user training sessions for new software or hardware and manages routine workstation maintenance. They handle account management tasks like password resets and permission changes. Support continues with assistance provided via phone, email, or direct visits. The knowledge base is regularly updated with new guides and FAQs. Equipment setups for new hires or meeting spaces are also managed. The day wraps up with a final ticketing system check to prepare for the next day’s tasks.