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Software Asset Management Analyst

2 months ago

Santa Clara, United States Quantum Integrators Full time

Position - Software Asset Management Analyst

Location - Santa Clara, CA

Duration - 6+ Months


JOB DESCRIPTION

We are seeking a highly motivated and detail-oriented Analyst to join our Software Asset Management (SAM) team. The SAM Analyst will play a critical role in managing software licenses, ensuring compliance, optimizing software usage, and supporting the overall SAM strategy. The ideal candidate will have a strong analytical mindset, excellent organizational skills, and a passion for technology.


Key Responsibilities


Software License Management:

  • Track and manage software licenses, ensuring compliance with vendor agreements.
  • Maintain an accurate inventory of software assets and associated licenses.
  • Monitor software usage and optimize license allocation to reduce costs.
  • MUST HAVE: SALESFORCE LICENSING HANDS-ON EXPERIENCE


Compliance and Audit:

  • Conduct regular audits to ensure compliance with software licensing terms.
  • Prepare and present compliance reports to management.
  • Assist in responding to vendor audits and resolving any discrepancies.


Data Analysis and Reporting:

  • Analyze software usage data to identify trends, usage patterns, and areas for optimization.
  • Generate regular and ad-hoc reports on software asset management metrics.
  • Provide insights and recommendations based on data analysis to improve software utilization.


Vendor Management:

  • Maintain relationships with software vendors and negotiate licensing agreements.
  • Stay informed about changes in software licensing models and terms.
  • Collaborate with vendors to resolve any issues related to software licenses.


Process Improvement:

  • Develop and implement processes for effective software asset management.
  • Continuously improve SAM practices to enhance efficiency and effectiveness.
  • Assist in the development and maintenance of SAM policies and procedures.


Collaboration and Support:

  • Work closely with IT, procurement, and other departments to ensure alignment on software asset management objectives.
  • Provide support and training to staff on software asset management best practices.
  • Participate in SAM-related projects and initiatives.


Education:

  • Bachelor’s degree in Information Technology, Computer Science, Business, or related field.


Experience:

  • 2+ years of experience in software asset management, IT asset management, or a related field.
  • Experience with SAM tools and software (e.g., Flexera, Productive, Aspera, ServiceNow, Snow License Manager) is preferred.


Skills:

  • Strong analytical and problem-solving skills.
  • Excellent organizational and time management abilities.
  • Proficient in Microsoft Office Suite, particularly Excel.
  • Knowledge of software licensing models and compliance requirements.
  • Strong communication and interpersonal skills.


Certifications: (Good to Have)

Certification in Software Asset Management (e.g., CSAM, ITIL) is a plus.


Key Competencies:

  • Attention to detail and accuracy.
  • Ability to work independently and as part of a team.
  • Strong decision-making and critical-thinking skills.
  • Ability to manage multiple tasks and priorities in a fast-paced environment.