Digital Workplace solutions Specialist

2 weeks ago


Hiram, United States Logistic Solutions, Inc. Full time
Digital Workplace solutions Specialist

While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
Immediate opening - Direct Client - Onsite Position - Ohio
Responsibilities:
● Business Analysis :
○ Conduct thorough assessments to understand current challenges, business users requirements and business continuity risk.
○ Document current state processes and identify areas for improvement using Microsoft 365 or Google Workspace tools.
○ Partner with internal and external stakeholders to define future state solutions that optimize workflows and user experience.
○ Develop user stories, user acceptance criteria, and detailed project plans.
○ Facilitate innovation and introduction of new technologies through proof of concepts and evaluation framework.
● Project Management :
○ Develop and manage project timelines, budgets, and resources.
○ Drive project execution from inception to delivery, ensuring adherence to scope and deadlines.
○ Develop cost estimates, benefits, IRR, and manage detailed project financials.
○ Manage project risks and dependencies effectively.
○ Facilitate clear communication between stakeholders throughout the project lifecycle.
○ Track project progress and report on key metrics.
○ Develop presentations on business impact, business case, status updates etc.
● Expertise:
○ Possess a strong understanding of the Microsoft 365 suite, including Exchange Online, SharePoint Online, OneDrive for Business, Teams, Power Apps Platform (optional, but a plus), intune, Entra, Azure AD, Security Suite, and related services.
○ Assessment of current IT infrastructure and readiness for migration.
○ Planning and strategy development for M365 migration.
○ Data migration from existing systems to M365.
○ Configuration, setup, and implementation of M365 services, including Exchange Online, SharePoint Online,Teams, Intune, Defender for email, and other relevant applications.
○ Implementation of Office 365 application suite.
○ Organizational Change Management to facilitate user adaptation to ensure project success.
○ Proper security and governance best practices.
○ Post-migration support and maintenance.
● Communication & Collaboration
○ Collaborate effectively with internal teams, and vendors.
○ Clearly communicate technical concepts to both technical and non-technical audiences.
○ Develop and deliver impactful training materials for end-users.
Qualifications:
● Bachelor's degree in Information Technology, Business Administration, or related field.
● Minimum 8+ years of experience in Microsoft 365 implementation and administration.
● Proven experience in Business Analysis and Project Management methodologies.
● Experience with user acceptance testing (UAT) is a plus.
● Ability to work individually in a self-directed manner and as part of a team and to make sound judgments without on-site supervision, as necessary

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