Front Desk Associate

2 weeks ago


Chicago, United States Scenthound Chicago Old Town, IL Full time
Benefits:
  • Competitive salary
  • Opportunity for advancement
  • Training & development

Perks and Benefits:
  • Direct career growth path to Management positions (Ass. Manager, Manager) and additional options
  • Competitive hourly base pay, plus tips; sales bonuses
  • Medical, dental, and vision insurance benefits
  • Merit-based pay increases
  • Paid Vacation
  • Complimentary service membership
About the Position: 
The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.

This position requires:

  • Sales experience and confidence (membership sales are highly valued) 
  • Customer service experience (retail, restaurant)
  • Computer/ Technology proficiency
  • A passion for dogs and dog health & wellness
  • Reliable transportation 
  • Willingness to work in a smoke-free environment 
Who We Are Looking For:
We are searching for a goal-oriented team member who has a passion for sales and customer service A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager

Tasks:

  • Drive membership sales through health and wellness education
  • Drive key performance indicators – average ticket price and rebook ratio – through memberships, service
  • add-ons, and retail sales
  • Develop membership leads; Follow up with potential members
  • Answer phone calls, schedule customer appointments, manage customer profiles and records
  • Manage cash drawer – responsible for daily cash handling
  • Manage customer expectations; Resolve customer concerns; Retain memberships
  • Adhere to Scenthound sanitary and cleaning practices – keep the reception area clean and presentable
  • Perform other tasks and duties as assigned by the Scenter Manager 
Skills and Abilities:
  • Confidence in selling services and products
  • Ability to connect with customers (both canine and human) and provide outstanding customer service
  • Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services
  • Effective communication with team members and dog parents (in person and on the phone)
  • Independently solve problems using Scenthound values and culture as a guide
  • Attention to detail
  • Time-management; Scheduling appointments efficiently
  • Accountability; hold oneself and others to Scenthound standards

Learn More

  • Chicago, Illinois, United States Costa Ivone LLC Full time

    Costa Ivone LLC is a leading law firm in the United States, seeking a highly motivated receptionist to join our team. As a receptionist, you will be responsible for providing exceptional customer service, managing the front desk, and performing various administrative tasks.Key ResponsibilitiesManage the front desk operations, including answering phone calls...


  • Chicago, Illinois, United States Blink Fitness Full time

    Role Summary:The Front Desk Associate will provide exceptional customer service, ensuring that all members feel welcome and valued. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Greets members and guests with a smile and provides assistance as...

  • Front Desk Associate

    2 weeks ago


    Chicago, United States Scenthound Chicago Old Town, IL Full time

    Benefits: Competitive salary Opportunity for advancement Training & development Perks and Benefits: Direct career growth path to Management positions (Ass. Manager, Manager) and additional options Competitive hourly base pay, plus tips; sales bonuses Medical, dental, and vision insurance benefits Merit-based pay increases Paid...

  • Front Desk Associate

    3 hours ago


    Chicago, Illinois, United States INNOVATIVE DERMATOLOGY Full time

    Innovative Dermatology seeks a highly skilled Front Desk Associate - Bilingual Opportunity to join our team. This dynamic role involves providing exceptional customer service to patients while performing various administrative tasks.As a Front Desk Associate, you will be responsible for:Registering patients and collecting paymentsScheduling patient...


  • Chicago, United States Clarity Partners Full time

    Voted one of Chicago's Best Places to Work by the Chicago Tribune for the eighth year in a row, Clarity Partners is hiring! Clarity Partners is seeking an Front Desk Specialist local to Chicago, IL. The Front Desk Specialist is energetic, thoughtful, and creative team player who will provide comprehensive support to executive and operational team members,...

  • Front Desk Supervisor

    3 months ago


    Chicago, United States 21C Museum Hotel Chicago Full time

    Property Description: 21c Museum Hotel Chicago is a unique and innovative hotel that combines contemporary art, culture, and hospitality to create a truly immersive experience for guests. Located in the heart of downtown Chicago, this art-centric hotel offers an exciting opportunity for job applicants who are passionate about art, design, and guest service....

  • Front Desk Staff

    4 days ago


    Chicago, United States Clarity Partners Full time

    Voted one of Chicago’s Best Places to Work by the Chicago Tribune for the eighth year in a row, Clarity Partners is hiring! Clarity Partners is seeking an Front Desk Specialist local to Chicago, IL. The Front Desk Specialist is energetic, thoughtful, and creative team player who will provide comprehensive support to executive and operational team members,...

  • Front Desk Associate

    3 weeks ago


    Chicago, Illinois, United States Marriott International Inc Full time

    Job DescriptionAs a Front Desk Associate at Marriott International Inc, you will be responsible for providing exceptional guest services and ensuring a seamless check-in and check-out experience for our guests.Key Responsibilities:Organize and confirm guest check-ins and check-outs, room reservations, requests, changes, and cancellations.Secure payment and...

  • Front Desk Supervisor

    1 month ago


    Chicago, United States Red Roof Inn Full time

    Red Roof Inn was incorporated by founder James R. Trueman in 1972. The brand’s first hotel opened in Columbus, Ohio, with a single room rate of $8.50 in 1973. Today, Red Roof has nearly 400 properties nationwide and serves millions of guests each year. For over 40 years, the company and hotels have been known for a warm and welcoming spirit. Red Roof is a...


  • Chicago, Illinois, United States Marriott Midway Full time

    **Job Overview:**Elevate your career with a role at Chicago Marriott Midway, a 2020 AAA Inspectors Best of Housekeeping hotel. We offer sophisticated comforts and social opportunities for our guests.**Responsibilities:**Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards.Maintain high standards of...

  • Front Desk Associate

    2 weeks ago


    Chicago, United States Aligned Modern Health Full time

    Aligned Modern Health (AMH) is changing the face of healthcare and helping people lead healthier lives. We are building the leading national brand in natural medicine and are the largest and highest rated integrative medicine group in the Midwest. We pride ourselves on outstanding clinical outcomes and a five-star patient experience. We have 18 clinics...

  • Front Desk Agent

    2 months ago


    Chicago, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Hyatt House/Hyatt Place ChicagoLoop [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service...

  • Front Desk Manager OEM

    4 months ago


    Chicago, United States Hampton Inn Midway Full time

    Job Summary: The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Management-level associates are expected to work as much of each workday as is...


  • Chicago, Illinois, United States Universal Health Institute Inc Full time

    Job SummaryThe Universal Health Institute Inc is seeking a seasoned Front Desk Supervisor to oversee the day-to-day operations of our front desk. This is an excellent opportunity for someone who is passionate about delivering exceptional patient care and has a strong background in customer service.As a Front Desk Supervisor, you will be responsible for...


  • Chicago, Illinois, United States La Quinta Chicago Downtown Full time

    Hotel Guest Service RoleLa Quinta Chicago Downtown is seeking a Front Desk Agent to provide exceptional service to our guests. As a Front Desk Agent, you will be responsible for check-in, check-out, and ensuring a smooth guest experience.Key Responsibilities:Provide attentive and courteous service to all guests.Handle room reservations, check-in, and...


  • Chicago, Illinois, United States The Facilities Group Full time

    About the PositionWe are seeking a detail-oriented and customer-focused individual to join our team as an Assistant Guest Services Manager. In this role, you will be responsible for assisting the Front Office Manager in managing front desk operations, supervising staff, and providing exceptional guest service.Key ResponsibilitiesAssistance: Assist the Front...

  • Front Desk Associate

    5 months ago


    Chicago, United States Blink Fitness Full time

    Description Job Overview: At Blink, this role is called a Moodlifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate! What is a Moodlifter you ask? Moodlifters are the people who greet each of our members with ear to ear smiles, over the top enthusiasm and pretty much...


  • Chicago, Illinois, United States Hyatt Centric Chicago Loop Full time

    Job SummaryThe Front Desk Agent role at Hyatt Centric Chicago Loop is a dynamic position that requires exceptional guest service skills and attention to detail. As a member of our team, you will be responsible for greeting and registering guests, providing personalized assistance during their stay, and ensuring a seamless check-in and check-out...


  • Chicago, United States Ams Sensors Singapore Full time

    Job Title: Virtual Front Desk Receptionist Company: Elev8 Events Location: Remote About Elev8 Events: Elev8 Events is a leading travel agency committed to providing exceptional experiences to our clients. With a focus on personalized service and attention to detail, we specialize in crafting bespoke travel itineraries that inspire and delight. Our team is...

  • Front Desk Agent

    1 week ago


    Chicago, United States White Lodging - Fairfield Inn Chicago Full time

    At White Lodging, we know that the hospitality business, like life, is how you make people feel. That’s where you come in. Here you’ll have the opportunity to make unforgettable memories for our guests by providing exceptional service and fostering meaningful connections. In return, we aim to create an environment that allows you to be your best self and...