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Senior Configuration Analyst

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Mason, United States Belcan Full time

Serve as a Sr. Configuration Analyst on the Government production team, responsible for leading initiatives to set-up Government/Medical-Surgical benefits in our core administration system. This role will collaborate with the Government Business Development, Implementation, and Account Management teams to create a sustainable process in managing the translation of client requests into system configuration requirements. The Sr. Configuration Analyst will become the subject matter expert in government product benefit configuration while supporting Commercial client production requests as needed.


Responsibilities:

  • Represent Product Configuration on cross-functional project teams to implement new Government/Medical-Surgical products.
  • Serve as the lead subject matter expert for Government/Medical-Surgical product configuration for the production team.
  • Partner with IT Configuration on Global Configuration requirements, perform data analysis, prototyping, and testing support for Government client setup requests.
  • Develop and document the standard operating procedures for Government/Medical-Surgical product configuration.
  • Develop and train the team on the knowledge of Government/Medical-Surgical product configuration.
  • Provide additional support working Commercial client setup and maintenance requests sent to the Plan Setup team when necessary.
  • Perform audits on client setup or maintenance request by following established team audit controls.
  • Develop and maintain positive working relationships with team members and other stakeholders, including business partners at all levels of EyeMed leadership.
  • Self-manage completion of work inventory in the Plan Setup production queues within established quality and turnaround time guidelines.
  • Support the management team with misc. projects, resolving issues, and other duties as assigned.


Qualifications:

  • Bachelor’s degree or equivalent work experience.
  • At least 5+ years’ experience with health plans or medical claims.
  • Experience with Claims Processing, Medical Plan Benefit Configuration (Facets platform a plus).
  • SQL and Database experience with basic queries.
  • Excellent analytical and problem-solving skills.
  • Strong communication and interpersonal skills.