Retail Assistant Store Manager

divh2Assistant Manager/h2pThe Resale Revolution Starts With You Every great team is led by a great leader. As an Assistant Manager, you will assist the Store Manager with day-to-day operations and bring our brand promise to life: to offer a fun, fashion-centered, and affordable shopping experience to our communities. Assistant Managers help drive Crossroads values- creating an inclusive environment where all feel welcome to enjoy a second-hand shopping and selling experience./ppMinimum Requirements:/pulliPrior experience in retail management as an Assistant, Department, or Store Manager (2 years+)/liliHave a good eye for fashion and current trends./liliMust be able to work a minimum of 31 hours per week./liliMust be authorized to work in the United States./li/ulpWhat Youll Do:/ppWhen you join Crossroads, you are joining the sustainable fashion movement and reshaping fashion culture. And you arent just impacting the planets future- you are impacting your own./pulliWe have clear paths for promotion and several routes you can take as you embark on your second-hand management journey./liliYoull learn how to run a second-hand business youll embody an entrepreneurial spirit- learning everything from buying, merchandising and inventory practices to gaining and maintaining the trust of a customer base who has been devoted since day one./li/ulpYou are:/pullistrongA Team Player/strong . You are as enthusiastic about the success of others as you are about your own success./lilistrongAuthentic/strong . You are your unique self/lilistrongFashion-focused./strong You eat, breathe, and sleep style. Fashion is life./lilistrongAdaptable/strong . You feel comfortable adjusting to changing circumstances and encourage your teammates to do the same. We problem-solve together/lilistrongPeople/strong - strongfirst/strong . You are energized by people. You radiate kindness and positivity You understand your impact and are someone who uplifts others./lilistrongA Trainer/strong . You enjoy explaining how things work and have patience when teaching others./lilistrongAmbitious/strong . You want to become a second-hand retail Store Manager and are ready to be mentored/li/ulpYou will:/pullistrongEngage/strong . You get to meet new people, every day Lead by example- greet each customer with a smile and welcome them to our store. Create a welcoming, fun, and inclusive environment to shop and work in./lilistrongPrioritize + Delegate/strong . There will be a lot coming your way from running breaks to noticing lines- youll need to use your team to get everything done and run the store like a well-oiled machine/lilistrongBe Customer-focused/strong . You will guide your team to help customers learn how we work and try selling Each customer has different needs and its up to your team to help them out./lilistrongBe a Mentor and Coach./strong Youll guide your team members in developing their skills using our training tools and growth plans. Your goal is to support your team/lilistrongBe Transparent/strong . You will have clear and consistent communication with your manager. Partnership is a cornerstone of our leadership philosophy- two heads are better than one We all bring unique perspectives to problem-solving/lilistrongHave Integrity/strong . You will act with integrity in words and actions- do the right thing and do it right, even when its difficult./lilistrongBe Compassionate/strong . You will embody our core values of service, inclusion, and education. Its important that we connect with all customers and try our best to help them./lilistrongBe Reliable/strong . You will show up to work on time and ready to go/lilistrongBe Flexible/strong . You understand that needs change and evolve throughout the day- you know how to support your team and customer as needed./li/ulpPerks:/ppHealth + Wellbeing:/pullistrongSupport your physical + mental health/strong . We care about our employees wellbeing and offer a mental health day in addition to sick PTO./lilistrongPrioritize wellness for all/strong . We offer medical, dental, and vision insurance for ALL employees who work at least 20 hours a week/lilistrongOffer additional support for your life outside work/strong . We have an Employee Assistance Program (EAP) that provides FREE mental health, financial, legal, and other life event advisory services for all employees./li/ulpWork/Life Harmony:/pullistrongEncourage/strong you to live your best life by taking vacation time/lilistrongOffer/strong you a set schedule with 2 consecutive days off./lilistrongGive you incentives when you work during the holidays/strong . We give you overtime pay for select holidays throughout the year, and we are closed on Thanksgiving and Christmas./lilistrongEncourage work/life balance/strong . We offer flexible scheduling so that you can meet work life needs/li/ulpFinancial Health:/pullistrongContribute to your 401(k)/strong . Free money? Well match up to 6% of your contribution as soon as you are eligible We offer both a Roth and traditional 401(k)./lilistrongOffer/strong a generous discount on all merchandise including luxury consignment pieces- shop where you work/lilistrongBe Transparent/strong . We have clear pay ranges and always advertise pay for positions. We believe in pay equity./lilistrongOffer Earned Wage Access/strong . Need money before payday? Youll be able to access pay as you earn it through our partner app ZayZoon/lilistrongContribute to Commuter Benefits/strong . Take public transit? Well contribute and match a portion of your commuter account monthly./li/ulpGrowth + Development:/pullistrongEmpower you/strong . Our Employee Resource Group (ERG) gives you a seat (and a voice) at the table. They meet monthly to discuss how we can shape the company through a diverse lens and meet our DEI commitments./lilistrongLet you take the lead/strong . We offer clear paths for growth and ongoing professional development that are straightforward and attainable./lilistrongCelebrate with you/strong . Well provide you with many opportunities to bond with your team as you celebrate successes together./lilistrongEquip you with the tools to be successful/strong . As you onboard throughout your career, our training programs will set you up to win./li/ulpAbout Crossroads:/ppOne of the first companies to pioneer secondhand clothing as an alternative to traditional retail, Crossroads Trading has been buying, selling, and consigning name brand and designer clothing in a friendly, fun, and fashionable atmosphere since 1991./ppSince opening the doors of its first location in the heart of San Franciscos Fillmore District, Crossroads has expanded over time to 39 retail locations spanning Northern and Southern California, Chicago, Seattle, Portland, Denver, New York, Houston, and Dallas. And in recent years, we have added Sell-By-Mail and Concierge programs to provide convenient new ways for fashionable and eco-conscious customers to sell their gently used clothing./ppCrossroads has been featured in Harpers Bazaar, Teen Vogue, and LA Mag, and is widely recognized as an industry leader in the resale revolution. If you like sustainability, fashion, and working in a fun, positive environment, youll enjoy a career with us/p/div