Retail Store Manager

ELSE lingerie, swimwear, loungewear, and more is designed to empower the modern, multifaceted woman who wants to look and feel her best in every space and situation, and seeks out style that effortlessly blends luxury with livability. We are seeking a dynamic Store Manager for our beautiful and sunlit Santa Monica boutique. In this role, you’ll wear many hats - part sales leader, part community connector, part operations manager -  you'll be part of the heart and soul of our store, helping to make it a vibrant, exciting place to shop, work, and connect. Partner with Else’s founders and store team to deliver exceptional service, nurture brand relationships, and foster meaningful connections with the local community. You love working with people, have a passion for styling and selling lingerie, and want to create unforgettable experiences - then we want to hear from you.Your ImpactEnsure the store achieves and exceeds monthly sales goals and KPIs - as an ASM, you should have the top sales in the storeA natural on the sales floor, taking action to open conversations with clientsTake ownership of the sales floor and sales team to ensure customer experience is the first priorityThink of new and exciting ways to generate sales through customer outreach, events, and social mediaCoach, mentor, and develop team members to drive results and professional growthCreate strategies to enhance customer satisfaction, increase traffic, and optimize profitabilityOversee onboarding, training, and scheduling to ensure engaged, high-performing teamsOnboard a clienteling platform and train the team to work with itManage inventory levels, reporting, and bi-monthly reorders to maximize sales potentialOversee store operations, ensuring compliance with company policies and operational efficiencyKey ResponsibilitiesDeliver high-touch clienteling and personalized serviceLead by example to uphold store standards and visual presentationCollaborate with the team to guarantee elevated customer experiencesPlan and execute in-store events, workshops, and community initiatives aligned with Else’s valuesBuild partnerships with local businesses and organizations to enhance the store’s presenceAnalyze sales data to inform merchandising, inventory, and reorder strategiesPrepare and submit accurate weekly and monthly sales reportsMaintain clear communication with leadership and the team regarding performance, opportunities, and challengesRecruit and maintain a network of top talentAssure the store is tidy and maintained - report all issues to the proper channels to assure things are fixedWho You AreProven retail leadership experience, preferably as an Assistant Manager, Manager or Sales lead with leadership experienceTrack record of exceeding sales targets and driving team performanceSkilled at coaching and inspiring a customer-facing teamStrong organizational skills with the ability to coordinate people, resources, and schedulesPossesses a positive attitude and feels there is no task too small or too largeProblem-solver with the agility to adapt to evolving business needsExcellent written and verbal communication skillsEvent planning or in-store activation experience is a plusThe Role at a GlanceFull-time, salary position with sales and KPI bonusesEligible for insurance benefits after 90 daysA sales and management leadership role with both in-store and community engagement responsibilitiesJob Type: Full-timeSalary: $65 - 80K annuallyBenefits:Health insuranceAbility to Commute:Santa Monica, CA 90403 (Required)Ability to Relocate:Santa Monica, CA 90403: Relocate before starting work (Preferred)