Systems Endpoint Administrator: Intune for MDM

3 weeks ago

Anaheim, United States KORE1 Full time

THIS ROLE IS ONSITE IN ANAHEIM, CA. 20% TRAVEL TO ONTARIO IS REQUIRED.


KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a Systems Endpoint Administrator: Intune for MDM (eventually for zero touch deployments), MECM/SCCM for deployment, Azure AD/AD, PowerShell


The Systems Endpoint Administrator is part of the System Administrator / Engineering team with focus on computer desktop environment, server, and related peripheral equipment. Reporting to the Sr. IT Infrastructure Manager, the Systems Endpoint Administrator position will need to have a broad knowledge of server and endpoint configuration and administration, and the ability to quickly learn new and unfamiliar technologies. This position will be an integral part in the day-to-day operations and planning for the future of our IT infrastructure.


INITIAL DUTIES AND RESPONSIBILITIES:

  • Microsoft System Center Platforms
  • Server and Endpoint health monitoring and mitigation.
  • Develop enterprise Operating Systems imaging / deployment methodology.
  • Manage existing MECM/SCCM and Intune deployment.
  • Create and manage application deployment objects for new and existing software.
  • Implement and manage patching processes for Microsoft and third-party software.
  • Support existing Microsoft Active Directory Domain Services and Azure Active Directory deployment.
  • Provision and maintain remote services such as Microsoft Remote Desktop Services.
  • Manage access controls, permissions, and DFSR health on file servers.
  • Administer and maintain Microsoft 365 services and applications.
  • Scripting and automation of common tasks leveraging PowerShell and related tools.
  • Interface with the Systems Administrators/Helpdesk Technicians and provide Level 2 Support.
  • Maintain ongoing communications with support teams regarding application issue resolution and general workstation management support.
  • Assure ITIL compliance including inventories, documentation and change management processes.
  • Document and improve internal procedures.
  • Resolve desktop, printer, network, server, and application issues in a timely manner.
  • Manage manufacturing technologies such as wireless barcode scanners and label printers.
  • Assist with onboarding of new users.


POSITION REQUIREMENTS:

  • Bachelor's degree in computer science, Information Systems or a relevant subject matter preferred.
  • 5-7 years equivalent experience in an IT / Desktop Support role.
  • Experience implementing/managing desktop management platform, imaging, software deployment and related technologies.
  • Expert knowledge of Microsoft Operating Systems. MCSE or equivalent certifications preferred.
  • Strong experience with Microsoft System Center Platforms including
  • Server and Endpoint health monitoring and mitigation. (We use Windows & Hyper-V servers.)
  • Developing enterprise Operating Systems imaging / deployment methodology.
  • Managing existing MECM/SCCM and Intune deployment.
  • Create and manage application deployment objects for new and existing software.
  • Experience implementing and managing patching processes for Microsoft and third-party software.
  • Experience administering and maintaining Microsoft 365 services and applications.
  • Strong experience with endpoint management with MSFT Intune (currently for MDM/iOS devices, but eventually we want to move to zero touch deployments).
  • Experience supporting existing Microsoft Active Directory Domain Services and Azure Active Directory deployment.
  • Experience managing access controls, permissions, and DFSR health on file servers is preferred.
  • Scripting and automation of common tasks leveraging PowerShell and related tools is preferred
  • Highly self-motivated and directed.
  • Excellent hardware and software troubleshooting experience.
  • Willingness to learn new software, hardware, and technologies.
  • Effective written and verbal communications. Ability to convey technical issues and material to non-technical people (end-users).
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Adept at reading, writing, and interpreting technical documentation and procedure manuals.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Maintain a flexible work schedule that allows for after hours and weekend work.
  • Participation in after-hours standard maintenance of Windows operating systems.
  • Availability to travel to our Ontario, California Manufacturing Facility up to 20% annually.


Compensation depends on experience but is $75-115K plus bonus.

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