Program Manager

University Staff Description

University of Colorado Anschutz Medical Campus

Department: CU Anschutz Financial Aid and Scholarships Office

Job Title: School of Medicine Financial Aid Program Manager

Position #:00217745- Requisition #:35695

Job Summary:

The School of Medicine (SOM) Financial Aid Program Manager is a full-time University employee primarily responsible for developing and managing a robust Financial Aid advising program that is designed to serve. students within the School of Medicine. Additionally, this position will be responsible for sustaining SOM compliance with the accreditation standards set by the Liaison Committee on Medical Education (LCME) with regard to Financial Aid advising for medical students. This will involve working closely with a variety of the medical education deans to implement a financial aid advising program into the MD curriculum that is curtailed to meet the unique qualities of financing a MD degree. This position will be a required reviewer and approver for any student who pursues a year away from medical school (i.e., Leave of Absence, Scholar‘s Year, etc.). Also, this position will assist in monitoring LCME compliance for student debt. This position‘s primary location is at the Anschutz Medical Campus School of Medicine building but it may require occasional work hours at the CU Anschutz Financial Aid and Scholarships Office. This position provides individual and group advising to students, and proactively identifies problems that may impede quality service.

Supervision Received: This position reports to the Associate Director of Financial Aid Advising at CU Anschutz Financial Aid and Scholarship Office and works closely with the Associate Dean of Student Affairs in the School of Medicine.

Supervision Exercised: Supervise one full-time staff.

Key Responsibilities:

Program Management & Advising - 50%

• 
  
• Responsible for developing and implementing a financial aid program to effectively reach out to medical students regarding student debt management and convey opportunities for one-on-one counseling regarding Financial Aid.
  
• Lead and supervise at least one financial aid advisor, ensuring efficient workflow and high-quality output.
  
• Monitor and verify SOM compliance with LCME accreditation standards it relates to Financial Aid Counseling to Medical Students.
  
• In collaboration with the School of Medicine‘s Office of Student Life, independently build a program to integrate manage Financial Aid advising throughout the four-year MD curriculum.
  
• Develop and implement debt management programs to assist students. The programs will include information and resources on budgeting, responsible borrowing, and the management of debt load.
  
• Provide data and information to SOM medical education leadership on student debt levels as they relate to the LCME accreditation standards.
  
• Provide students with a yearly summary of current and expected debt levels and offer informational resources on options to reduce borrowing. The senior year program will include not only the required exit interview but also information designed to assist in managing their loans after graduation.
  
• Provide proactive informational and advising resources to students.
  
• Explain policies and procedures and disseminate accurate, courteous and timely information in written form and in individual and group advising. This includes the development of robust informational resources (web, printed materials, etc.) as well as presentations to current and prospective students during visits, orientation, and at other times as needed.
  
• Coordinate with the School of Medicine web site manager to ensure materials on both the School of Medicine and Financial Aid websites are in sync and provide accurate and timely information to students.
  
• Advise students on a variety of financing alternatives, including outside scholarships, the Armed Services medical programs, the National Health Service Corp, and various loan repayment programs.
  
• Attend staff meetings for School of Medicine Student Affairs and the Financial Aid & Scholarships Office.
  

Financial Aid Processing- 20%

• 
  
• Calculate financial need by applying federal methodology, state regulations and institutional policies.
  
• Authorize financial aid awards that are most beneficial to the student, ensuring compliance with regulations from various sources of aid (federal, state, and institutional).
  
• Ensure compliance with regulations to avoid potential liability to the University.
  
• Independently review, assess, and audit financial statements, tax returns, entitlement letters, and other required documents.
  
• Completes necessary application corrections and award adjustment based on student requests and circumstances.
  
• Assist with scholarship selection process and review hardship requests.
  

Events and Outreach - 20%

• 
  
• Provide information and make presentations on interview days for prospective students in the MD program.
  
• Works with the Admissions section of the Office of Student Life to provide additional financial aid and debt management information at the ‘Second Look Day.‘
  
• Assist with outreach programming to support the School of Medicine‘s mission and commitment to diversity.
  

Training and Professional Development - 10%

• 
  
• Participate in training seminars, conferences, committee meetings, etc. for professional development in the areas of Title IV financial aid.
  
• Maintain a thorough understanding of federal, state and university policies and regulations and ensure all services adhere to these standards, safeguarding the institution‘s compliance.
  
• Identify training needs and organize development programs to enhance team skills and knowledge.
  
• Participate in cross-training efforts to ensure continuity of service to medical students.
  

Work Location:

Hybrid - this role is eligible for a hybrid schedule

Why Join Us:

The Financial Aid and Scholarships office, part of the Enrollment Operations division, is responsible for the administration of federal, state, and university financial aid and scholarship programs and for supporting students who have the potential to change the world through their practice and/or research. This team is dedicated to processing aid accurately and in a timely manner and to providing the best service possible to our busy students. The team also works collaboratively with other student services, schools and colleges, and the Denver campus in a dynamic and engaging work environment..

Benefits statement to include in all benefits-eligible positions:

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave The University of Colorado offers an excellent benefits package including:

• 
  
• Medical: Multiple plan options
  
• Dental: Multiple plan options
  
• Additional Insurance: Disability, Life, Vision
  
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
  
• Paid Time Off: Accruals over the year
  
• Vacation Days: 22/year (maximum accrual 352 hours)
  
• Sick Days: 15/year (unlimited maximum accrual)
  
• Holiday Days: 10/year
  
• Tuition Benefit: Employees have access to this benefit on all CU campuses
  
• ECO Pass: Reduced rate RTD Bus and light rail service
  

There are many additional perks & programs with the CU Advantage.

Diversity and Equity:

The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnically minoritized individuals, persons with disabilities, persons within the LGBTQ+ community and all veterans. In addition, the Anschutz Campus has also been recognized as an Age-Friendly University. The University of Colorado is committed to diversity and equality in education and employment.

Qualifications:

Minimum Qualifications:

• 
  
• Bachelor‘s degree from an accredited institution of higher education.
  
• Four (4) years of professional experience in financial aid or scholarship administration and/or management.
  

A combination of education and related technical/paraprofessional experience may be substituted for the bachelor‘s degree on a year for year basis.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

• 
  
• Experience working with graduate and professional students, especially those in health-related programs.
  
• Experience working with Oracle PeopleSoft Campus Solutions.
  
• Experience working with Federal and State aid regulations.
  
• Experience leading teams or programs.
  

Knowledge, Skills, and Abilities:

• 
  
• Outstanding customer service skills.
  
• Ability to maintain a high level of confidentiality with handling sensitive information.
  
• Knowledge of federal, state, and institutional aid regulations and policies.
  
• Specialized knowledge of programs unique to students in the MD Career path.
  
• Knowledge of office policies and procedures.
  
• Ability to provide statistical analysis of collected student and other data.
  
• Demonstrated ability to establish and maintain effective working relationships with other employees at all levels throughout the SOM and Financial Aid Office
  
• Ability to implement and provide quality control based on regulations, policies, and procedures from various levels of government and other sources.
  
• Ability to communicate policies, procedures, and information with various departments/agencies, staff, and students and train personnel as relevant.
  
• Ability to independently assess opportunities and situations and provide reasonable solutions focused on problem resolution.
  
• Excellent interpersonal and presentation skills required
  
• Demonstrated ability to work effectively with individuals from diverse backgrounds, fostering an inclusive and respectful workplace.
  

How to Apply:

For full consideration, please submit the following document(s):

1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position (only use if a cover letter is necessary)

2. Curriculum vitae / Resume

3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to: Mercy Booth,

Screening of Applications Begins:

Applications will be accepted until finalists are identified, but preference will be given to complete applications received by January 3, 2025. Those who do not apply by this date may or may not be considered.

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as $63,554 to $74,357.

The above salary range (or hiring range) represents the University‘s good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator: node/153125

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at .

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.

Application Materials Required: Cover Letter, Resume/CV, List of References Job Category: Academic Services Primary Location: Hybrid Department: U0001 -- Anschutz Med Campus or Denver - 20659 - VCSSLS-AVCSESS-Financial Aid Schedule: Full-time Posting Date: Dec 11, 2024 Unposting Date: Ongoing Posting Contact Name: Mercy Booth Posting Contact Email: Position Number: 00217745

---