Current jobs related to Help Desk Support Technician - Austin - ALCON DTS

  • Help Desk Technician

    1 month ago

    Austin, Texas, United States Epiphany Dermatology Full time

    Job Title: Help Desk TechnicianWe are seeking a skilled and customer-focused Help Desk Technician to join our team at Epiphany Dermatology. As a Help Desk Technician, you will be responsible for providing technical support and assistance to our staff, troubleshooting hardware and software issues, and ensuring efficient operations across our IT systems.Key...

  • Help Desk Technician

    2 weeks ago

    Austin, Texas, United States INSPYR Solutions Full time

    Job Title: Service Desk Technician Job Summary: We are seeking a skilled Service Desk Technician to join our team at INSPYR Solutions. As a Service Desk Technician, you will be responsible for providing technical support and troubleshooting for personal computers and related systems. Key Responsibilities: * Perform installation, repair, and preventative...

  • IT Help Desk Technician

    3 weeks ago

    Austin, United States Epiphany Business Services, LLC Full time

    Are you looking for an incredible opportunity to join a dynamic, fast-growing dermatology services company? Epiphany Dermatology, headquartered in Austin, TX, is on a mission to improve access to dermatology services and provide exceptional patient care in underserved markets across the U.S. We are looking for a service-oriented, motivated individual to...

  • Help Desk Technician

    3 weeks ago

    Austin, United States Apex Systems Full time

    Job#: 2049940 Job Description: To apply, email a Word format resume to with your availability to chat. Thank you!Please only apply if youre local to Austin, TXHybrid schedule (3 days onsite/2 days remote)Title: Help Desk Technician Job Description:This position is a Help Desk Technician role responsible for providing End User support through phone and web...

  • Help Desk Support Specialist

    1 week ago

    Austin, Texas, United States Curative HR LLC Full time

    We are seeking a skilled Help Desk Technician to provide technical support to our end-users. The ideal candidate will have a strong foundation in supporting both Windows and MacOS operating systems, experience with SaaS applications, and proficiency in hardware troubleshooting.The Help Desk Technician will be responsible for providing first-line support,...

  • Help Desk Support Specialist

    2 weeks ago

    Austin, Texas, United States ReqRoute Inc Full time

    Job Title: Help Desk Support III Job Summary: ReqRoute Inc is seeking a skilled Help Desk Support III to join our team. As a Help Desk Support III, you will be responsible for maintaining, analyzing, troubleshooting, and repairing computer systems, hardware, and computer peripherals. Key Responsibilities: * Maintain and upgrade hardware and software...

  • Help Desk Specialist

    4 weeks ago

    Austin, Texas, United States INSPYR Solutions Full time

    Service Desk TechnicianJob Title: Service Desk TechnicianLocation: Austin, TX (Hybrid)Duration: 12 months, with potential for extensionCompensation: $20/hourRequirements:US Citizen, Green Card Holder, or authorized to work in the USAbout the Role:We are seeking a skilled Service Desk Technician to join our team at INSPYR Solutions. As a Service Desk...

  • Help Desk Specialist

    3 weeks ago

    Austin, Texas, United States INSPYR Solutions Full time

    Service Desk TechnicianJob Title: Service Desk TechnicianLocation: Austin, TX (Hybrid)Duration: 12 months, can extendCompensation: $20/hrWork Requirements: US Citizen, GC Holders or Authorized to Work in the USWe are seeking a skilled Service Desk Technician to join our team at INSPYR Solutions. As a Service Desk Technician, you will be responsible for...

  • Help Desk Specialist

    4 weeks ago

    Austin, Texas, United States INSPYR Solutions Full time

    Service Desk TechnicianJob Title: Service Desk TechnicianLocation: Austin, TX (Hybrid)Duration: 12 months, can extendCompensation: $20/hrWork Requirements: US Citizen, GC Holders or Authorized to Work in the USWe are seeking a skilled Service Desk Technician to join our team at INSPYR Solutions. As a Service Desk Technician, you will be responsible for...

  • Help Desk Support Specialist

    2 weeks ago

    Austin, Texas, United States ReqRoute Inc Full time

    Job Title: Help Desk Support III Job Summary: ReqRoute Inc is seeking a skilled Help Desk Support III to maintain, analyze, troubleshoot, and repair computer systems, hardware, and computer peripherals. Key Responsibilities: * Maintain and upgrade hardware and software systems * Support and maintain user account information, including rights, security,...

  • GLO - Help Desk Support

    3 weeks ago

    Austin, United States ETS LLC Full time

    Role GLO - Help Desk SupportLocation: Austin Local onsite 4 days/wk downtownDuration : Long-termDescription:We are seeking an IT Support Technician for a long-term contract at our Austin, Texas-based client. In this role, you will support an IT Support Team's efforts by providing computer support to users, the IT environment, and on-site contractors.This...

  • Help Desk Support III

    3 months ago

    Austin, United States High 5 Full time

    Job Title: Help Desk Support IIILocation: Austin, TX - Onsite from Day1 Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. May require a...

  • Product Support Analyst

    4 days ago

    Austin, United States Hill Country Project Management LLC Full time

    Current Texas Residents Only I. DESCRIPTION OF SERVICES Texas Health and Human Services Commission requires the services of 2 Product Support Analyst 2 hereafter referred to as Candidate(s) who meets the general qualifications of Product Support Analyst 2 Technical Services Help Desk and Operations and the specifications outlined in this document for the...

  • Product Support Analyst

    3 days ago

    Austin, United States Hill Country Project Management LLC Full time

    Current Texas Residents Only I. DESCRIPTION OF SERVICES Texas Health and Human Services Commission requires the services of 2 Product Support Analyst 2 hereafter referred to as Candidate(s) who meets the general qualifications of Product Support Analyst 2 Technical Services Help Desk and Operations and the specifications outlined in this document for the...

  • Help Desk Support Specialist

    2 weeks ago

    Austin, Texas, United States High 5 Full time

    Job Title: Help Desk Support IIILocation: Austin, TX - Onsite from Day 1Job SummaryMaintain, analyze, troubleshoot, and repair computer systems, hardware, and computer peripherals. Document, maintain, upgrade, or replace hardware and software systems. Support and maintain user account information, including rights, security, and systems groups.Key...

  • Help Desk Support III

    5 months ago

    Austin, United States ReqRoute Inc Full time

    Job Title: Help Desk Support III Duration: 11+ Months Location: Austin, TX - Onsite Job Description Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights,...

  • Help Desk Support Specialist III

    2 weeks ago

    Austin, Texas, United States High 5 Full time

    Job Title: Help Desk Support III Location: Maintains, analyzes, and troubleshoots computer systems, hardware, and peripherals. Documents and maintains hardware and software systems. Supports and maintains user account information, including rights, security, and systems groups. May require a Bachelor's degree and 8+ years of experience in the field or a...

  • Help Desk Manager

    4 days ago

    Austin, Texas, United States GovCIO Full time

    Job SummaryWe are seeking a highly skilled Help Desk Manager to lead our IT help desk team. The successful candidate will be responsible for managing and coordinating complex IT projects, ensuring configuration management policies are established and followed, and providing exceptional customer service.Key ResponsibilitiesManage and lead the IT help desk...

  • TIERS/IEE Help Desk Agent

    4 months ago

    Austin, United States Texas Department of Aging & Disability Services Full time

    Job Description: Information Technology SS III The Information Technology SS III will report to the TIERS/IEE Level 1 Help Desk Manager and will perform highly advanced technical support and customer service duties associated with the Texas Integrated Eligibility Redesign System (TIERS) and other eligibility applications. The Information Technology SS...

  • Level 2 Help Desk Support

    3 weeks ago

    Austin, United States Torchy's Tacos Full time

    L2 Support Agent       The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the Best Damn Tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here’s what we need: At...

Help Desk Support Technician

3 months ago

Austin, United States ALCON DTS Full time

Who We Are


ALCON DTS is an award-winning technology solution provider for the SMB market that helps our partners leverage the power of technology to reach their business goals. We develop strong bonds with our clients and maintain a reputation for responsive, high-quality, and efficient work as well as industry recognition for our thought leadership and growth.


Summary


What we are looking for:


The Help Desk Technician will provide customer and technical support through analysis and problem solving to facilitate installation, implementation, maintenance, education, and documentation of a variety of technologies for our customer's employee workstations. This position will work primarily in our Austin, TX office and requires occasional travel to client sites. Non-local candidates will not be considered for this role.


Required Skills


Excellent knowledge of the PC based hardware, Windows 7 and above, and proficiency in standard business software (including Microsoft Outlook, Excel, Word and PowerPoint).


General skills and capabilities we are looking for:


  • Password and access resets
  • Ability to meet deadlines
  • Ability to Work Independently
  • Ability to Work with Others
  • Analytical Ability
  • Analyze Software Problems
  • Communication Skills
  • Critical Thinker
  • Customer Service -Excellent phone skills a Must
  • Detail oriented
  • Grammar, Spelling and Punctuation Skills
  • High Level Analytical Ability
  • Multi-tasking
  • Oral and Written Communication Skills
  • Professional Demeanor
  • Team Player
  • Troubleshooting
  • Compute operating system and procedures
  • Computer Peripheral Installation
  • Networking
  • Software Installation
  • Technician knowledge


Who You Are


You are a detail-oriented self-starter who takes ownership of your job responsibilities, meets deadlines, and can communicate effectively with teammates, clients, and vendors. You work best in a bold, work-hard, play-hard, environment. You enjoy organization metrics, analytics, team camaraderie and multitasking, all while working in a fun environment.


What We Offer

  • Competitive pay
  • Progressive PTO
  • Medical/Dental/Vision/Life/Disability available
  • Career Development and Coaching
  • Fun work environment