Care Coordinator

2 weeks ago


Dunwoody, United States 4 Seasons Home Care Full time

Care Coordinator

Dunwoody, GA


  • Join our mission to redefine how families care for their loved ones by providing quality, personalized care at home
  • Schedule caregivers to care for elderly clients in their homes
  • Work with a close-knit, friendly team with a passion for serving the community
  • Monitor & coordinate the caregivers' schedules to make sure clients receive timely & consistent care
  • Build strong relationships with the caregivers and their families to understand their unique needs and match them with the best available caregiver
  • Help caregivers understand the value and importance of their work
  • Manage customer care procedures and serve as the point of contact for customer service
  • Schedule staff using available resources and technology to maximize efficiency
  • Resolve issues between clients and caregivers in a timely and professional manner
  • Support the hiring and onboarding process of new employees
  • Provide valuable feedback on how to improve processes


4 Seasons Home Care provides high-quality, reliable in-home care for clients throughout the Metro Atlanta area. We are looking for a Care Coordinator to join the team at our Dunwoody location. Our Care Coordinators foster relationships with our clients and match them with our CNAs & PCAs. Additionally, they manage and coordinate our staff's schedules to ensure each client is properly cared for.


Our vision is to be the highest-quality employer and provider of care throughout the Southeast. Our values include taking personal ownership, changing lives, challenging traditions, and upholding our principles. If you have a background in coordinating schedules for employees or volunteers, please consider joining our innovative, growing team that offers opportunities for advancement.


Our Ideal Care Coordinator:

  • Experience: 1+ years of scheduling for home care, hospice, health care, or similar roles. Knowledge of medical terminology is a plus. An associate degree or 5+ years of relevant experience is required.
  • Compassionate & Empathetic: A heart for your community and a desire to provide valuable services. Willing to partner with clients who may be going through challenging life transitions.
  • Committed: Available to work Monday through Friday, 8:30 am – 5:30 pm, with an on-call rotation to coordinate last-minute changes in scheduling (approximately one weekend per month, occasional after-hours calls).
  • Adaptable: Able to navigate changes to the schedule and problem-solve scheduling challenges to ensure all clients receive excellent care.
  • Excellent Communication & Interpersonal Skills: Ability to build strong relationships and provide support while handling client & caregiver concerns professionally.
  • Confident: Provides accountability to the caregivers when working their scheduled shifts. Willing to ask questions if there is a call-off, scheduling change request, or tardiness issue.
  • Computer Skills: Familiar with Google Workspace. The ability to learn new technology. Experience with WellSky ClearCare is a plus.


What we offer our Care Coordinator:

  • $50K/year – DOE
  • Bonus Opportunities - anticipated $12,000+ per year
  • Health, Dental and Vision Insurance
  • Paid Time Off
  • Paid Holidays
  • Employee development
  • Advancement Opportunities


To Apply

If you have a background in scheduling, volunteer coordination, or similar roles, please submit your resume for our Care Coordinator position via this job ad.


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