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Care Coordinator

2 months ago


Dunwoody, Georgia, United States 4 Seasons Home Care Full time
Care Coordinator Job Description

At 4 Seasons Home Care, we are seeking a highly skilled Care Coordinator to join our team in Dunwoody, GA. As a Care Coordinator, you will play a vital role in fostering relationships with our clients and matching them with our certified nursing assistants (CNAs) and personal care assistants (PCAs).

Key Responsibilities:
  • Coordinate and manage the schedules of our caregivers to ensure timely and consistent care for our clients.
  • Build strong relationships with our clients and their families to understand their unique needs and preferences.
  • Work closely with our caregivers to provide support and guidance, and to ensure they have the resources they need to provide high-quality care.
  • Manage customer care procedures and serve as the point of contact for customer service.
  • Resolve issues between clients and caregivers in a timely and professional manner.
  • Support the hiring and onboarding process of new employees.
  • Provide valuable feedback on how to improve processes and services.
Requirements:
  • 1+ years of experience in scheduling for home care, hospice, healthcare, or similar roles.
  • Knowledge of medical terminology is a plus.
  • Associate degree or 5+ years of relevant experience required.
  • Compassionate and empathetic with a heart for serving the community.
  • Available to work Monday through Friday, 8:30 am – 5:30 pm, with an on-call rotation to coordinate last-minute changes in scheduling.
  • Excellent communication and interpersonal skills.
  • Ability to learn new technology and adapt to changing schedules and processes.
What We Offer:
  • $50K/year – DOE.
  • Bonus Opportunities - anticipated $12,000+ per year.
  • Health, Dental, and Vision Insurance.
  • Paid Time Off.
  • Paid Holidays.
  • Employee development.
  • Advancement Opportunities.