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Care Coordinator
2 months ago
At 4 Seasons Home Care, we are seeking a highly skilled Care Coordinator to join our team in Dunwoody, GA. As a Care Coordinator, you will play a vital role in fostering relationships with our clients and matching them with our certified nursing assistants (CNAs) and personal care assistants (PCAs).
Key Responsibilities:- Coordinate and manage the schedules of our caregivers to ensure timely and consistent care for our clients.
- Build strong relationships with our clients and their families to understand their unique needs and preferences.
- Work closely with our caregivers to provide support and guidance, and to ensure they have the resources they need to provide high-quality care.
- Manage customer care procedures and serve as the point of contact for customer service.
- Resolve issues between clients and caregivers in a timely and professional manner.
- Support the hiring and onboarding process of new employees.
- Provide valuable feedback on how to improve processes and services.
- 1+ years of experience in scheduling for home care, hospice, healthcare, or similar roles.
- Knowledge of medical terminology is a plus.
- Associate degree or 5+ years of relevant experience required.
- Compassionate and empathetic with a heart for serving the community.
- Available to work Monday through Friday, 8:30 am – 5:30 pm, with an on-call rotation to coordinate last-minute changes in scheduling.
- Excellent communication and interpersonal skills.
- Ability to learn new technology and adapt to changing schedules and processes.
- $50K/year – DOE.
- Bonus Opportunities - anticipated $12,000+ per year.
- Health, Dental, and Vision Insurance.
- Paid Time Off.
- Paid Holidays.
- Employee development.
- Advancement Opportunities.