Sr. Medical Office Coordinator
3 weeks ago
Sr. Medical Office CoordinatorWe are seeking a Sr. Medical Office Coordinator who will provide administrative support for day-to-day activities in a multi-faceted complex practice to ensure a smoothly functioning office and strong patient relations. Uses automated systems to expedite patient scheduling, pre-registration, check-in, and check-out. Works with physicians, pharmacies and third-party carriers for patient related assistance. Provides administrative support to doctors and reviews and responds to patient In-basket messages. Works professionally in a team-based environment.Specific Duties & ResponsibilitiesResponds to in-basket messages from patients timely. Escalates messages to physicians as needed.Acts as primary point of contact for front desk scheduling, communication and coverage.Trains new staff and helps provide guidance for incoming fellows.Serves as an Epic super user for new employees.Schedules appointments with VIP patients, international patients and unique scheduling situations such as complex coordination of care across departments.Answers questions from patients about billing and refers them to JHU Physician Billing Services and/or JHH Financial Services as needed.Assists in obtaining insurance preauthorization and single case agreements by submitting necessary clinical information as instructed by the physician. Maintains data to track prior authorizations, laboratory tests, patient records, and paperwork such as FMLA and MVA forms.Coordinates and directs patients to appropriate personnel/departments should they need assistance scheduling lab tests and other procedures.Performs patient reminder courtesy calls upon physicians' request.Follows up with "No Show" appointments to reschedule patients.Routinely checks voice mail and returns calls to patients within 24-48 business hours.Reviews clinic schedules in advance of date of service and make adjustments as appropriate.Pends RX refills and routes to physician.Assists with preparation of correspondence, reports, posters and related documents for physicians.Compiles information for reports, grant applications, manuscripts, etc.Coordinates meetings and/or seminars (e.g., arrange logistics for speakers, meeting space, refreshments, invitations).Prepares to support clinic activities from home in case of JHU closure (install virtual desktop and keep electronic reference lists as needed). Obtains cell or home phone numbers for physicians, staff and clinic manager.Other duties as assigned.Minimum QualificationsHigh School Diploma or graduation equivalent.Three years progressively responsible medical office experience. Medical terminology required. Intermediate computer and proofreading skills required.Additional education may substitute for required experience to the extent permitted by the JHU equivalency formula.
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Baltimore, United States Johns Hopkins University Full timeSr. Medical Office Coordinator/Patient Service Coordinator (Sr. MOC/PSC)We are seeking a Sr. Medical Office Coordinator/Patient Service Coordinator (Sr. MOC/PSC) who will coordinate the day-to-day activities of a multi-faceted complex dental and oral surgery practice within the Department of Otolaryngology. The Sr. MOC/PSC will ensure a smoothly functioning...
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Sr. Medical Office Coordinator
3 weeks ago
Baltimore, United States Maryland Staffing Full timeSr. Medical Office CoordinatorWe are seeking a Sr. Medical Office Coordinator who will coordinate/provide administrative support for the day-to-day activities of a multi-faceted complex medical and surgical practice to ensure a smoothly functioning office and good patient relations. Uses automated systems to expedite patient scheduling, pre-registration,...
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Baltimore, United States Maryland Staffing Full timeSr. Medical Office Coordinator/Patient Service Coordinator (Sr. MOC/PSC)We are looking for a Sr. Medical Office Coordinator/Patient Service Coordinator (Sr. MOC/PSC) to coordinate the day-to-day activities of a complex dental and oral surgery practice within the Department of Otolaryngology. The Sr. MOC/PSC will ensure a smoothly functioning office and good...
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Sr. Medical Office Coordinator
2 weeks ago
Baltimore, United States Johns Hopkins University Full timeThe Department of Medicine, Division of Rheumatology is seeking a Sr. Medical Office Coordinator (Sr. MOC) who will be involved in the establishment of the Hopkins Lupus Center, a new multi-specialty care center. Specific Duties & Responsibilities Coordinate the day-to-day activities of the Lupus Center, to ensure exemplary patient relations and a smoothly...
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Sr. Medical Office Coordinator
3 weeks ago
Baltimore, United States Johns Hopkins University Full timeThe Department of Medicine, Division of Rheumatology is seeking a Sr. Medical Office Coordinator (MOC) to independently coordinate day-to-day activities of a multi-faceted medical/research practice to ensure a smoothly functioning office and exemplary patient relations. The Sr. MOC will offer friendly, courteous, and confidential assistance to patients to...
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Sr. Medical Office Coordinator
2 weeks ago
Baltimore, MD, United States Johns Hopkins University Full timeThe Department of Medicine, Division of Rheumatology is seeking a Sr. Medical Office Coordinator (MOC) to independently coordinate day-to-day activities of a multi-faceted medical/research practice to ensure a smoothly functioning office and exemplary patient relations. The Sr. MOC will offer friendly, courteous, and confidential assistance to patients to...
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Sr. Medical Office Coordinator
5 days ago
Baltimore, MD, United States Johns Hopkins University Full timeThe Department of Medicine, Division of Rheumatology is seeking a Sr. Medical Office Coordinator (MOC) to independently coordinate day-to-day activities of a multi-faceted medical/research practice to ensure a smoothly functioning office and exemplary patient relations. The Sr. MOC will offer friendly, courteous, and confidential assistance to patients to...
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Medical Office Coordinator
4 weeks ago
Baltimore, United States Maryland Staffing Full timeMedical Office CoordinatorWe are seeking a Medical Office Coordinator who will provide friendly, courteous, and confidential assistance to ensure every patient has an outstanding customer service experience during his or her visit to Wilmer Eye Center. Maintains accurate information on each patient to facilitate the patient encounter. Uses automated systems...
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Medical Office Coordinator
1 week ago
Baltimore, United States Johns Hopkins University Full timeWe are seeking a Medical Office Coordinator who will provide friendly, courteous, and confidential assistance to ensure every patient has an outstanding customer service experience during his or her visit to Wilmer Eye Center. Maintains accurate information on each patient to facilitate the patient encounter. Uses automated systems to expedite patient...
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Sr. Development Coordinator
3 weeks ago
Baltimore, United States Johns Hopkins University Full timeSr. Development CoordinatorThe Sr. Development Coordinator will provide multi-faceted support to Development and Alumni Relations (DAR) and work collaboratively and in consultation with other staff to ensure development programs, projects, and initiatives are fully supported. The Sr. Development Coordinator will contribute to projects and detailed...
