Senior Manager, Loan Servicing

3 weeks ago

Mesa, United States DriveTime Full time
What's Under the Hood

DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.

That's Nice, But What's the Job?

In short, the Senior Manager's primary responsibility is to lead the Servicing Managers and Advisors within their assigned teams to ensure expected results and objectives are achieved.

In long:
  • Provide guidance and strategic planning for servicing teams with respect to collection and service goals.
  • Achieve department objectives utilizing all servicing channels and company resources in a continually changing environment.
  • Train and develop leaders and individual career paths to achieve their goals and the company's goals and advance through a career path.
  • Develop and enhance customer relationships by establishing, promoting, and maintaining excellent customer service.
  • Assist the Leadership Team in ensuring all company-wide initiatives are implemented effectively and in a way that elicits buy-in from direct and indirect reports, maximizes impact, and contributes to meeting or exceeding company goals.
  • Encourage new ideas throughout our operations center and actively support, identify, define, communicate, and implement best practices within the operations center through training and development.
  • Motivate and Inspire team members through development and execution of recognition programs, engagement activities and bidirectional communication paths.
  • Monitors and reviews the work of Collection Managers and their staff to ensure it is within Company, State and Federal guidelines. This includes using tools such as formal account reviews and side-by-side monitoring in order to create development plans to address any deficiencies.
  • Work side-by-side with management and staff employees to observe work processes and practices, provide informal and formal constructive feedback, training and development to ensure effective follow through on improvement plans.
  • Create and maintain partnerships with key leadership, representatives and staff within Bridgecrest, Drive Time Corporate, Drive Time Retail, Carvana Retail, SilverRock and Third-Party Client Companies.


So What About the Perks? Perks matter
  • Medical, dental, and vision, oh my DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
  • But Wait, There's More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
  • Growth Opportunities. You grow, I grow, we all grow But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
  • Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is.
  • Wellness Program. Health is wealth This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities
  • Gratitude is Green. We offer competitive pay across the organization, because, well... money matters
  • Game Room. Gimme a break - no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day.
  • In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout
  • Enjoy Social Events? Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out
  • We Care and Value YOU Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more
  • Paid Time Off & Paid Holidays. Not just lip service: we work hard, to play hard.


Anything Else? Absolutely.

DriveTime Family of Brands is Great Place to Work Certified And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment

  • Senior Manager, Loan Servicing

    3 weeks ago

    Mesa, United States DriveTime Full time

    What's Under the HoodDriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of...

  • Senior Manager, Loan Servicing

    3 weeks ago

    Mesa, United States DriveTime Full time

    Job DescriptionWhat's Under the HoodDriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum...

  • Senior Manager, Loan Servicing

    4 weeks ago

    7465 E Hampton Ave Mesa, United States DriveTime Full time

    What's Under the Hood DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of...

  • Senior Manager, Loan Servicing

    4 weeks ago

    7465 E Hampton Ave Mesa, AZ 85209, United States DriveTime Full time

    What's Under the HoodDriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of...

  • Loan Specialist

    4 weeks ago

    Mesa, United States First Fidelity Bank Full time

    Job DetailsJob Location AZ Mesa - Mesa, AZ Description At First Fidelity Bank, we are looking for talented, enthusiastic team members with a passion for service excellence. Our employees are critical to our overall success. We invest in our employees by providing excellent training and development, as well as advancement opportunities. We offer our employees...

  • Commercial Loan Specialist

    3 weeks ago

    mesa, United States First Fidelity Bank Full time

    At First Fidelity Bank, we are looking for talented, enthusiastic team members with a passion for service excellence. Our employees are critical to our overall success. We invest in our employees by providing excellent training and development, as well as advancement opportunities. We offer our employees a family environment, great benefits, competitive pay...

  • Commercial Loan Specialist

    2 weeks ago

    Mesa, United States First Fidelity Bank Full time

    At First Fidelity Bank, we are looking for talented, enthusiastic team members with a passion for service excellence. Our employees are critical to our overall success. We invest in our employees by providing excellent training and development, as well as advancement opportunities. We offer our employees a family environment, great benefits, competitive pay...

  • Commercial Loan Specialist

    3 weeks ago

    mesa, United States First Fidelity Bank Full time

    At First Fidelity Bank, we are looking for talented, enthusiastic team members with a passion for service excellence. Our employees are critical to our overall success. We invest in our employees by providing excellent training and development, as well as advancement opportunities. We offer our employees a family environment, great benefits, competitive pay...

  • Commercial Loan Specialist

    3 weeks ago

    Mesa, United States First Fidelity Bank Full time

    At First Fidelity Bank, we are looking for talented, enthusiastic team members with a passion for service excellence. Our employees are critical to our overall success. We invest in our employees by providing excellent training and development, as well as advancement opportunities. We offer our employees a family environment, great benefits, competitive pay...

  • Senior Living Sales Manager

    1 month ago

    Mesa, Arizona, United States Brookdale Senior Living Full time

    About the Sales Manager PositionAs a Sales Manager at Brookdale Senior Living, you will be a key player in helping older adults navigate the sales journey from interest to move-in. You will work closely with local professionals and volunteers to generate professional referral leads and partner with leadership to develop and execute sales and marketing plans...

  • Mortgage Loan Officer

    4 weeks ago

    Mesa, United States ReNew Lending Full time

    Join Renew Lending to help clients achieve their financial dreams while advancing your career in lending! You’re more than just a number here—you’re a valued part of our team, with leadership support available whenever you need it and an operations team committed to your success. At Renew, you’ll have a dedicated processor, assistant, and underwriter...

  • Mortgage Loan Officer

    4 weeks ago

    mesa, United States ReNew Lending Full time

    Join Renew Lending to help clients achieve their financial dreams while advancing your career in lending! You’re more than just a number here—you’re a valued part of our team, with leadership support available whenever you need it and an operations team committed to your success. At Renew, you’ll have a dedicated processor, assistant, and underwriter...

  • Mortgage Loan Officer

    4 weeks ago

    Mesa, United States ReNew Lending Full time

    Join Renew Lending to help clients achieve their financial dreams while advancing your career in lending! You’re more than just a number here—you’re a valued part of our team, with leadership support available whenever you need it and an operations team committed to your success. At Renew, you’ll have a dedicated processor, assistant, and underwriter...

  • Mortgage Loan Officer

    4 weeks ago

    mesa, United States ReNew Lending Full time

    Join Renew Lending to help clients achieve their financial dreams while advancing your career in lending! You’re more than just a number here—you’re a valued part of our team, with leadership support available whenever you need it and an operations team committed to your success. At Renew, you’ll have a dedicated processor, assistant, and underwriter...

  • Senior Caregiver

    4 weeks ago

    Mesa, Arizona, United States Amada Senior Care Full time

    Job Summary: We are seeking a compassionate and skilled Certified Nursing Assistant to join our team at Amada Senior Care. As a CNA, you will play a vital role in providing exceptional care and support to our clients.Key Responsibilities:Assist clients with daily living activities, including bathing, dressing, and grooming.Monitor and record vital signs,...

  • Office Manager

    1 month ago

    La Mesa, California, United States Senior Helpers Full time

    Job Title: Office ManagerSenior Helpers is seeking an experienced Office Manager to oversee the day-to-day operations of our office. As a key member of our team, you will be responsible for ensuring the office runs efficiently and smoothly.Key Responsibilities:Office Management: Manage day-to-day office operations, including maintaining a clean, organized,...

  • SBA Loan Committee Member

    2 weeks ago

    Mesa, United States Business Finance Capital ("BFC"​) - SBA 504 Lender Full time

    Remote/Part-Time Consulting OpportunityJoin Our SBA Loan Committee! 🌟We're looking for dedicated individuals to join our Small Business Administration (SBA) Loan Committee and make a meaningful impact.As an SBA Loan Committee Member, you'll have the chance to play a pivotal role in empowering entrepreneurs and driving local prosperity. By evaluating loan...

  • Loan Advisor

    7 days ago

    Mesa, United States DriveTime Full time

    What‘s Under the HoodDriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country‘s leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of...

  • Loan Advisor

    2 weeks ago

    Mesa, United States DriveTime Full time

    What‘s Under the HoodDriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country‘s leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of...

  • Loan Setup Specialist

    4 weeks ago

    Costa Mesa, California, United States JMAC Lending Full time

    Job SummaryWe are seeking a highly skilled Loan Setup Specialist to join our team at JMAC Lending. In this role, you will be responsible for reviewing and assisting in the setup of loan files for submission to underwriting, ensuring that all disclosures are issued and compliance requirements are met throughout the loan process.Key Responsibilities:Review and...